Minko's Macs Opiniones 

330
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Minko Mac’s has to be the best electronics shop in south east. Wonderful customer service and knowledgeable about anything you need help with. There is literally no electronics they can’t fix. Since d... Ver más

Valorada con 5 estrellas sobre 5

Excellent service. I had an emergency with my laptop being compromised. Minko let me come to the branch towards the end of the day and reset my laptop. Given what had happened this took some time an... Ver más

Valorada con 5 estrellas sobre 5

I visited Minkos Macs in Lewisham yesterday to get my mac fixed to find it closed due to severe fire damage. By chance the owner, Darren was there - thankfully he was not only able to help, despite t... Ver más

Valorada con 5 estrellas sobre 5

Minkos Mac’s is by far the BEST one stop shop for everything Mac and apple related - super friendly team led by the wonderful Minko - highly recommend for repairs, knowledge, friendliness and of cours... Ver más

Información sobre la empresa

  1. Tienda de informática
  2. Tienda de accesorios para computadoras
  3. Servicio de reparación de computadoras

Escrito por la empresa

Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

330 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 16% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(330)

74 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Their spares are ridiculously expensive…

Their spares are ridiculously expensive and they couldn’t be bothered to post a small item for 12 days and that was only after I had to ring them up every other day !
Made me look bad for a good customer
Unacceptable

They’re so lazy they use Ai to write a ridiculous response with zero facts .
You’re open 6 days a week
Royal Mail deliver on Saturdays !
Couriers can delivery on Sundays
It’s 2026 not 1976 .
I’m a hobbyist repairer as a little extra cash comes in useful
They haven’t dealt with me for months! I had no idea they existed 2 weeks ago
I’ve never had a failed business or any business other than a brief Ltd company when I was an it contractor
Total tosh
When I’ve got time to read the TLDR nonsense fully they’ll get a review on their main site

8 de julio de 2026
Opinión espontánea
Logotipo de Minko's Macs

Respuesta de Minko's Macs

Dear Martin,

Thank you for taking the time to leave your feedback. We are sorry you feel this way, after your abusive WhatsApp messages to us however we believe it is important to provide some clarification.

We had been communicating with you for several months regarding sourcing a replacement Apple Mac Studio power supply before an order was eventually placed. There are no Apple Mac Studio Power Supplies available anywhere in the UK and we had one breaking and were the only company you found that could supply one which were your words and facts from online searches. Throughout the process we advised that specialist Apple replacement parts can take approximately no less then 5–7 working days for delivery. Working days do not include weekends or non-business days, which can sometimes cause confusion regarding expected arrival dates. Which we had to reiterate to you EVERYDAY wasting our resources.

At Minko’s Macs, we always try our best to source genuine and high-quality replacement parts for Apple devices, including Mac Studio repairs, iMac repairs, MacBook repairs, MacBook Pro repairs and Apple computer repairs. Some specialist components are not always immediately available and require sourcing through trusted suppliers which we informed this customer of months before he made the order.

Martin is adding weekends as working days to make his attack on us seem valid. We understand tiny delays can be frustrating, especially when repairing devices for customers, but we always aim to communicate honestly and provide realistic timescales rather than make promises we cannot guarantee.

Martin had a computer company that failed and now fixes devices from home with this Mac Studio being in his possession for over 3 months. This review is coming from a place of hatred, jealousy and envy. He wishes he had what we have and tried for months not to spend money with us but we are the only company in the UK with the part that he needed.

Minko’s Macs would’ve had this device repaired within days serving 10s of customers daily for complex logic board and micro electronic repairs across multiple stores daily. Just come to us and avoid this people doing home repairs with no accountability and TAX avoidance.

We have the best technicians in the country under our umbrella and have public places to serve you.

We have proudly supported thousands of customers across London for over 15 years through our Camden, Lewisham, Shoreditch and Wimbledon Apple repair locations, and we remain committed to professional service and quality repairs.

We are disappointed this experience did not meet your expectations, but we wish you all the best moving forward.

Kind regards,
Minko’s Macs
Apple Mac Repair Specialists – London
Camden | Lewisham | Shoreditch | Wimbledon

Valorada con 5 estrellas sobre 5

Minko Mac’s is the best shop in Lewisham.

Minko Mac’s has to be the best electronics shop in south east. Wonderful customer service and knowledgeable about anything you need help with. There is literally no electronics they can’t fix. Since discovering this shop I don’t trust any other shop with my electronics I only use the best of the best. Thanks guys for being awesome in this rude world as well as being people of your word. Don’t ever change.

3 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. I had an emergency with my laptop being compromised. Minko let me come to the branch towards the end of the day and reset my laptop. Given what had happened this took some time and I appreciated it greatly given that it was such short notice and at the end of the day. The whole process was very thorough and Minko explained exactly what he was doing and explained what might have happened and what I should be looking out for. Highly recommended for any issues you may have with your Mac. He is super knowledgeable and helpful.

9 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great seller to deal with

Great seller to deal with! They offer free Mac laptops and also trade in old Macs, which is really helpful and convenient. Communication was clear, the process was smooth, and everything was handled professionally. A good option if you’re looking to recycle, upgrade, or get affordable tech. Highly recommended!

14 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wasted 4 hours and met with a £500 "surprise" price hike after my message.

I am extremely disappointed with my experience at Minko’s Mac Camden. I had been messaging the shop regarding a Mac Studio listed at £2,500. Based on that price and our correspondence, I travelled to the shop specifically to purchase the device on the spot.

The Issues or trap I don't know:

Sudden Price Increase: Upon arrival, I was told the price had suddenly jumped to £3,000. Increasing the price by £500 right as a customer shows intent to buy is highly unprofessional.

Poor Management Communication: The shop assistant was helpful and answered my technical questions, but explained that only the manager, Minko, could address the pricing.

Wasted Time: I waited in the shop for 45 minutes and tried calling the manager multiple times, even leaving a voicemail. I received no response and no courtesy call back.

In total, I wasted 4-5 hours of my time traveling and waiting. It is very poor business practice to bait a customer with one price and then become unavailable when asked to honor it. If you’re looking for price transparency and professional management, I would suggest looking elsewhere.

9 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

When my computer died after 12 years of…

When my computer died after 12 years of dutiful service I didn't know where to put myself, especially when I discovered that Apple don't make 27" iMacs any longer. I had used it every day for making my art work and so this was a total disaster with a capital D! I spent more than two weeks scouring every computer shop between London and Croydon without any joy. And then I discovered Minko's Macs on Lee High Road in Lewisham - my saviours!!! For a reasonable price they supplied me with a refurbished 27" iMac including all the apps I had come to rely on. One month on and my 'new' computer has been working without any problems or glitches. So thank you Minko's. So, if you have a Mac which is having problems, then I warmly suggest that you go to Minko's who will provide you with a service way over and above the call of duty.

21 de febrero de 2026
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más