PureGym UK - Coleraine Opiniones 51

TrustScore: 4 sobre 5

4,1

3 Riverside Park, BT51 3GE Coleraine, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

The background music is always too loud. I can't hear my own music which completely puts me off my workout. I can't listen to what they are playing since it's mostly crap. The staff don't seem too car... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pure gym is a fantastic gym with 24 hour access means you can work out around your own schedule, the staff are so friendly and helpful especially kennedy who does the Circuits and glc class she pushes... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great place to workout, pleasant environment, 24 hours a huge plus. Only downside is - other Puregyms have a slightly better variety of equipment. If the Coleraine Puregym had a similar equipmen... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Never been to a gym before in my life until last December, I tried a few in my local area and wasn’t sure but once I went to pure gym in coleraine I kept coming back. The gym is clean, well maintained... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Gimnasio
  2. Centro de fitness

Acerca de PureGym UK - Coleraine

Escrito por la empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Información de contacto

  • 3 Riverside Park, BT51 3GE, Coleraine, Reino Unido

4,1

Muy bueno

TrustScore: 4 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 94% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

No respect for customers/gym users

The background music is always too loud. I can't hear my own music which completely puts me off my workout. I can't listen to what they are playing since it's mostly crap. The staff don't seem too care about anybody else in the gym. They only care about people in their classes showing no respect for anyone else since the music gets highered up when classes start. Yeah i dont go there any more as i was told that couldnt turn it down and qlso indian guys messing about in the gym totally put me off,ive found another place to workout in peace and quiet with decent music in the back ground with no classes annoying me in my training area.i would recommend not to go to Pure Shit Gym

5 de diciembre de 2025
Opinión espontánea
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Mark- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this and any disruption this has caused to your workout. We provide all of our teams with bespoke music platforms created just for fitness classes which provide a wide range of motivating music specific to each class type PureGym offers. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info, including dates and time, they will be more than happy to look into this for you and ensure the music is kept at the expected volume. Thanks, PureGym

Valorada con 5 estrellas sobre 5

everything is fine I am very pleased…

everything is fine I am very pleased with this gym

2 de noviembre de 2025
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Robert - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Fantastic gym

Pure gym is a fantastic gym with 24 hour access means you can work out around your own schedule, the staff are so friendly and helpful especially kennedy who does the Circuits and glc class she pushes you to keep going and to be at the best of your ability. the gym is very clean and has all modern equipment

1 de octubre de 2025
Opinión espontánea
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Naomi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and see your positive comment for a member of the team and these classes! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Highly recommended

Lots of good equipment and good choice of classes. Very supportive and attentive staff to keep me motivated and on track to achieve my goals. Would highly recommend

27 de septiembre de 2025
Opinión espontánea
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Ellie - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Great gym

Great gym and staff

25 de septiembre de 2025
Opinión espontánea
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Peter - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Great gym

Great gym, you are more than just a number for the members of staff. They interact with members which makes a difference. Always willing to help if need be and also great classes.

1 de octubre de 2025
Opinión espontánea
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Jess - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym overall! Thanks, PureGym

Valorada con 4 estrellas sobre 5

great gym overall with good equipment…

great gym overall with good equipment and staff.... but overcrowded and toilets are not great

25 de abril de 2025
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi there - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.

Valorada con 5 estrellas sobre 5
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Paul. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Valorada con 4 estrellas sobre 5

Changing rooms are far too small

Coleraine changing rooms are far too small, compared to several other Pure Gyms. Three showers looking directly into the small changing room, not ideal either, no privacy!

27 de enero de 2025
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Mauirice - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Please note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.

If you have any specific suggestions regarding the layout of the gym such as the changing rooms you mentioned please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Valorada con 5 estrellas sobre 5

Easy Joining

The whole process was so simple and the site was very easy to use

21 de enero de 2025
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Valorada con 3 estrellas sobre 5

Facility is good with a wide range of…

Facility is good with a wide range of equipment to suit all your training needs. However, the showers/changing rooms are absolutely stinking! As I train in the mornings before work a shower is a must - if it doesn't improve I will definitely consider cancelling membership

6 de enero de 2025
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym.

Valorada con 4 estrellas sobre 5

Great gym and instructors

Great gym and instructors

28 de diciembre de 2024
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Aidan – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Valorada con 2 estrellas sobre 5

The gym is always col…. 🥶

The gym is always cold. A long warmup is needed before training can begin or there is a danger of straining a muscle. I went to do yoga several days ago and gave up half way through as I was still cold.
The staff are great and the equipment good but I assume that the company policy is to save on heating costs by keeping the place cold.

18 de diciembre de 2024
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Eamon - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym

Valorada con 5 estrellas sobre 5

Additional Equipment

Great place to workout, pleasant environment, 24 hours a huge plus.

Only downside is - other Puregyms have a slightly better variety of equipment.
If the Coleraine Puregym had a similar equipment selection e.g. added a Shoulder Lateral Raise Machine (same as Belfast Puregym - St Anne's Square) or a Back Pullover Machine - would make it a better all rounder with other gyms in the area.

17 de diciembre de 2024
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Valorada con 4 estrellas sobre 5

Great but class timetable changes aren't ideal for working/family

Enjoy my classes but timetable changes quite often meaning having to miss out on ones I like if they move days.
Would like to see circuit class back again and possibly a boot camp style training course.

All in all I enjoy my PureGym membership

14 de diciembre de 2024
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi David. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valorada con 5 estrellas sobre 5

10/10 Gym with great staff

Never been to a gym before in my life until last December, I tried a few in my local area and wasn’t sure but once I went to pure gym in coleraine I kept coming back. The gym is clean, well maintained and the staff are incredible. If it wasn’t for the manager Mary and the other staff being so kind and welcoming I definitely wouldn’t have continued on my fitness journey for very long. Mary isn’t a normal manager who hides in her office she is constantly out on the gym floor checking up making sure everything is tidy, Mary and the rest of the staff are always making sure anyone in the gym is safe and content as well as helping out anyone who is unsure of what machines do what. PureGym is definitely the best place to go.

14 de diciembre de 2024
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Dyaln. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valorada con 5 estrellas sobre 5

I joined when the Coleraine gym opened-…

I joined when the Coleraine gym opened- I had a good induction and was given a padlock and device with my code/PIN.

28 de noviembre de 2024
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Melissa - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Valorada con 5 estrellas sobre 5

Very easy to use website

Very easy to use website. Would prefer not to have to pay joining fee

19 de octubre de 2024
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Julie - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback.

Fantastic news to hear that you’re happy with our website. We’ve provided lots of features so that members can get the most out of their membership, including classes and easy gym access. Have a brilliant fitness journey! Thanks, PureGym

Valorada con 5 estrellas sobre 5

They helped me through my problems

They helped me through my problems. Very recommended puregym

17 de octubre de 2024
Opinión espontánea
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Andy - Thank you for taking the time to leave this review! We love being able to help and chat to our members when given the opportunity to do so!

It’s great to hear that we were able to help you and you’re having a great experience with our team. Have a fantastic fitness journey! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Very Happy thanks.

Very Happy thanks.

10 de septiembre de 2024
Opinión espontánea
Logotipo de PureGym UK - Coleraine

Respuesta de PureGym UK - Coleraine

Hi Andrew! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

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