It's too cold lately. I couldn't warm up, was so freezing. Also women's toilets, 1 is constantly out of order. And equipment... I noticed that some of the equipment is not working long time already, a... Ver más
Localización
Cambiar localizaciónSt Peters Way, NN1 1PJ Northampton, GB
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Consulta las opiniones de los clientes
It is almost snowing inside, too cold. Whenever I go to train I end up sick, I think your machines that regulates the air temperature are either faulty or settings are wrong. The equipment used for th... Ver más
La empresa ha respondido
Very fast response and problem rectified from a very polite pleasent member of your team.
Gym is perfectly okay, personal trainers are not. The Gym is lacking a few pieces of equipment which can be found in other Puregyms but is always tidy with lots of space. The personal trainers, exc... Ver más
La empresa ha respondido
Información sobre la empresa
Acerca de PureGym UK - Northampton Central
Escrito por la empresa
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Información de contacto
St Peters Way, NN1 1PJ, Northampton, Reino Unido
4,3
Excelente
99 opiniones
Ha contestado el 94% de las opiniones negativas
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Very fast response and problem…
Very fast response and problem rectified from a very polite pleasent member of your team.
4 de marzo de 2026
Opinión espontánea
This is a very friendly gym
This is a very friendly gym, staff always willing to help and make you feel welcome. A great environment to just be yourself and has definately helped my confidence grow. Lots of different equipment and i enjoy the classes that are suitable for all levels, i would recommend this gym with no hesitation.
22 de diciembre de 2025
Opinión espontánea
Respuesta de PureGym UK - Northampton Central
Hi Paula, thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We totally get it, starting a new gym can feel scary! But the PureGym community is here to make you feel right at home. Our staff works hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Respuesta de PureGym UK - Northampton Central
Hi Fabian - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
enthusiastic & constructive 🥰😎
I really love PureGym – the price, the equipment, and the overall atmosphere are excellent, and I often recommend it to my friends. One idea that could make it even better would be to have a dedicated room with a big screen TV showing guided stretching and mobility exercises on repeat. Since I can’t always match my schedule with the live stretching classes, this would give more flexibility and allow members to follow the exercises correctly anytime, even without a coach, thanks
29 de abril de 2025
Respuesta de PureGym UK - Northampton Central
Hi Mariana - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We hope you have been able to check out some of the other features available on the app, there is lots to explore on there with many workout plans to follow. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Great qtty and good quality of …
Great qtty and good quality of equipments... very nice rooms... but need to provide alcohol sprayers to clean the seats in between the users.
8 de agosto de 2025
Respuesta de PureGym UK - Northampton Central
Hi Paula, it's great to hear you're enjoying PureGym, and thank you for the 4* review!
Thanks, PureGym
lot more space beeter eqipment at least…
lot more space beeter eqipment at least 4 of each eqipent so never have to wait
30 de junio de 2025
Respuesta de PureGym UK - Northampton Central
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Respuesta de PureGym UK - Northampton Central
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Respuesta de PureGym UK - Northampton Central
Hi Sean - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
Poor Admin Procedure
Getting into your gym was a real pain using the QR codes as shown on the door entrance. Trying g to get hold of a member of Staff by the buzzer was a joke. 1/2 hr today and 20 mins yesterday
29 de abril de 2025
Respuesta de PureGym UK - Northampton Central
Hi John - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
You can get a PIN reminder here: https://auth.puregym.com/account/forgottenpassword
If you experience further issues, please get in touch with us directly with the Gym Manager/Member Services to provide more information (such as date and time or names etc.) we can look into assisting you with this. Thanks, PureGym.
Awful and so dirty
The toilets, showers and changing room are disgusting despite staff running in and signing the cleaning rota without even checking. People are sat on all the equipment on their phone so couldn't use anything in the hour I was there. Would not recommend. Total waste of time
17 de marzo de 2025
Respuesta de PureGym UK - Northampton Central
Hi Leon. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further.
With regards to your point raised we would like to assure you that we are reviewing feedback and will ensure this is addressed in club to ensure a safe environment for staff and members. Thanks, PureGym
I like it more before how was arranged…
I like it more before how was arranged the equipment . And we need hip thrust machine as well instead of 5 leg ones
18 de enero de 2025
Respuesta de PureGym UK - Northampton Central
Hi there - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Regarding the point which you have raised about the hip thrust machine, please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
good gym
good gym, a few bits of equipment out of order, mostly clean but women’s changing rooms could be cleaner
30 de diciembre de 2024
Respuesta de PureGym UK - Northampton Central
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment are fixed as soon as possible, if any should be broken. Sometimes we do need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.
Great value
Great price. Good equipment. Friendly staff.
My only real complaint is that the gym is a bit dirty (dust, hair, etc. on the floor), and there aren't enough stations providing towels to wipe down the machines after use. If you're really into cleanliness and hygeine, perhaps try another. Otherwise, I'd recommend it!
30 de diciembre de 2024
Respuesta de PureGym UK - Northampton Central
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym.
We also love being able to help and chat to our members when given the opportunity to do so!
We would like to apologise for any inconvenience caused with regards to your point raised. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Good value for money
Hello,
The weight supported pull-up machine has been broken for a couple of weeks. When do you plan to fix it? Location - Northampton Central.
I couldn't find your email so asking a question here, apologies
13 de diciembre de 2024
Opinión espontánea
Respuesta de PureGym UK - Northampton Central
Hi Gav - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site (or via email at Info.Northampton@puregym.com) as soon as you can. Thanks, PureGym.
Respuesta de PureGym UK - Northampton Central
Hi Dan. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.
Complaint - Northampton Gym - Poor customer service - Tech issues - No staff
I am writing to make a complaint as it is been a vicious circle if trying to resolve the issue.
My young brother has been a gym member for almost 2 years.
I have been paying his membership via DD.
2 months ago he suddenly lost access to his online account.
He tried to recover it but unsuccessfully. First, we thought it was a glitch.
We tried contacting via FB chat, they sent him to gym, went to gym multiple times couldn't get someone to help even during supposedly manned hours! No one was available on multiple occassions.
Finally, he got to speak to someone only to be told he is no longer on the system and there is nothing they can do.
In the email response membership team suggested to speak to them through the account (when I told them there is no access to the account anymore and he was removed from the system (facepalm).
4 de noviembre de 2024
Opinión espontánea
Respuesta de PureGym UK - Northampton Central
Hi Lyra. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused during this time.
Due to GDPR we can only discuss the membership with the named account holder. Member Services can be contacted via email or through socials.
However if a suspension has been added in club this would need to be removed by the management team direct or if payment details need to be verified this would also need to be in person with the Gym Manager present.
You can book an appointment with them direct via the club email or any further questions please ask your brother to contact Member Services alongside the email address, date of birth and postcode. Thanks, PureGym
Respuesta de PureGym UK - Northampton Central
Hi Andrew. Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so.
Enjoy your time with us! Thanks, PureGym
5 Stars!!
The staff at the gym are great, value and classes are fab. Amy in the customer care team was fabulous with helping
Me too.
5 de noviembre de 2024
Opinión espontánea
Respuesta de PureGym UK - Northampton Central
Hi Chloe – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
great staff and equipment
Manager gave my group a free tour, which really helped to convince all 5 of us to join up. She was incredibly friendly and a huge part of why I eventually chose it instead of other local gyms. the signing up process was fairly easy and took minimal fuss
18 de septiembre de 2024
Respuesta de PureGym UK - Northampton Central
Hi Jasper! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear you enjoyed your tour!
Hope you enjoy your memberships with us! Thanks, PureGym
Great team
I hate going to the gym but have always struggled with my weight so I have no choice but to go. Having a gym that I can go to on the move and when I visit different towns and cities is brilliant and really helps with my weight management. But I love my home gym at Northampton Central. They have some incredible staff that make you feel cared for and looked after at the gym - Mainly PT Gary Hall and Rhys Aitchison. Even if you don’t have PT with them they are always helping and looking out for people at the gym and their classes are awesome.
There are also a lot of regular and friendly faces that create a nice environment to train in and I have to say it’s better here than at some other locations that I visit regularly and don’t get the same from staff … not even close. So a big thanks to the team at NC!! If you are looking for a gym and feel nervous about your choice just go there!!
29 de julio de 2024
Opinión espontánea
Respuesta de PureGym UK - Northampton Central
Hi Gem, thank you for taking the time to leave this 5* review!
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym and that our Gym Team can help!
Thanks, PureGym
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