PureGym UK - Yeovil Houndstone Retail Park Opiniones 121

TrustScore: 4.5 sobre 5

4,4

Unit 7, Yeovil Houndstone Retail Park, BA22 8YQ Yeovil, GB


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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Good equpiment selection and a huge gym. However, they've allowed far too many members. Went at 8:30pm thinking I've missed the after-work rush, but the place was packed. Long wait to use 95% of the e... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

One of the mangers (forgot his name) I spoke to gave me clear information, showed us around the gym and made us feel welcome, I sign up that day

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Location and parking were good. No human contact anywhere - none at the desk. Changing room upstairs was a nuisance. Free weights area generally good - need more bigger weights (eg 20kg)…people were w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I never thought I would enjoy going to a Gym but PureGym is friendly, clean, has a lot of equipment and the trainers are really helpful. You also don’t feel like anyone is judging you. The classes are... Ver más

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Información sobre la empresa

  1. Gimnasio
  2. Centro de fitness

Acerca de PureGym UK - Yeovil Houndstone Retail Park

Escrito por la empresa

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Información de contacto

  • Unit 7, Yeovil Houndstone Retail Park, BA22 8YQ, Yeovil, Reino Unido

4,4

Excelente

TrustScore: 4.5 sobre 5

121 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 94% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Amazing experience.

27 de noviembre de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Awais - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Management

One of the mangers (forgot his name) I spoke to gave me clear information, showed us around the gym and made us feel welcome, I sign up that day

17 de noviembre de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi William - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and hope you enjoy your new membership! Thanks, PureGym

Valorada con 2 estrellas sobre 5

Good equpiment selection and a huge…

Good equpiment selection and a huge gym. However, they've allowed far too many members. Went at 8:30pm thinking I've missed the after-work rush, but the place was packed. Long wait to use 95% of the equipment - yet, astonishingly, they're marketing offers such as zero joining fee right now to attract even more members! Any more and it'll be more like a packed-out night club than a gym! Avoid

29 de octubre de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym

Valorada con 5 estrellas sobre 5

I joined 10 weeks ago and l love my…

I joined 10 weeks ago and l love my workouts! Brilliant cycling workout tonight!

29 de octubre de 2025
Opinión espontánea
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Norma - Thanks for taking the time to leave this review, we are pleased to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Easy access

Easy access clean spacious and plenty of equipment

22 de octubre de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Susan - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Very good

Thank you very good

27 de agosto de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Joining was made so easy

Joining was made so easy the no contract was a big game changer for a non gym goer done the first sesh and loved it

5 de agosto de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Shaun - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We have lots of information for our members readily accessible for when and if they need it, this can all be accessed through our help centre: https://www.puregym.com/help-centre/ and there is useful information also available within the PureGym app. We hope you enjoy your new membership! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Very Easy and quick

Very Easy and quick

4 de agosto de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Martin - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Had a good time being my first time in…

Had a good time being my first time in Pure gym Yeovil. Big enough work out space, plenty of equipment and a friendly environment. Love the weekly challenge

10 de julio de 2025
Opinión espontánea
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Godfrey. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Valorada con 5 estrellas sobre 5

Excellent club

7 de julio de 2025
Opinión espontánea
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi John. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Valorada con 5 estrellas sobre 5

Joined pure gym after being a member of…

Joined pure gym after being a member of nuffield. I have to say, it is so much better. The nuffield gym in yeovil equipment is constantly broken. Pure gym is modern, loads of equipment and it feels fresh

28 de junio de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Samantha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Valorada con 5 estrellas sobre 5

Joining Pure Gym

Very easy to follow instructions. Clearly laid out form with appropriate explanations.

30 de abril de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Michael - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions at Yeovil! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Really good service

Really good service

5 de abril de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Shauni. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so.
Hope you continue to enjoy your time with us! Thanks, PureGym

Valorada con 4 estrellas sobre 5

Great gym, with some improvements I’d love to see

Great gym, friendly staff and good range of equipment. I usually go during the quieter times so theres never any issue with it being too busy and not being able to use equipment etc which is great. I make use of the upstairs side room so I can dim the lights and not have music on when it’s available.

Some improvements:

Small things really but things I’d love to see improved or made accessible as a neurodivergent person they could sway others decision in becoming a member.

The sinks in the toilets upstairs in the men’s smell like sewerage when using hot tap and not all the dispensers have soap in. Small issue but it always makes me weary of hygiene

Although there’s a whole section downstairs with kettlebells, weight’s etc. I don’t yet feel comfortable hanging out down there as a neurodivergent person, the upstairs feels more comfortable for me. So I’d love to see more weight range and kettlebells up the stairs so I don’t have to keep carrying them back and forth (there’s definitely room for them!).

Although the side rooms are fantastic outside of classes for working out in a different and more comfortable space, I’d love for more availability for neurodivergent people - Dimmed lighting, reduced volume in music at specific times etc. this might encourage less sensory overload and build more confidence with people who wouldn’t usually want to work out due to these issues.

5 de abril de 2025
Opinión espontánea
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Luke, Thanks for taking the time to leave this review, we're happy to see this is 4 stars.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.

You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!

Thanks, PureGym

Valorada con 2 estrellas sobre 5

Great gym but I've received a £100…

Great gym but I've received a £100 parking fine for parking in the carpark outside the gym in a 24hr gym.

19 de febrero de 2025
Opinión espontánea
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Liam. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are sorry to hear that you received a parking fine whilst using the gym.

The car park is operated by a third party company in which we do not have any affiliation with. Therefore, we are unfortunately unable to cancel such tickets. Information regarding parking is available on the home page of any PureGym which offers parking. The correct parking procedures must be followed, to avoid a parking ticket.

We would always advise that you appeal the fine and explain the circumstances. Your attendance log for the date in question, will can be provided as proof to show you were in the gym; you can find this in your App.

If your appeal is rejected, we would suggest submitting a case with POPLA. POPLA are an independent appeals process which works with the Ombudsman Service.
They investigate whether this fine was issued correctly in accordance with the terms and condition of the car park; whilst reviewing evidence provided in the appeal.

On the rejection notice, there should be a 10-digit verification code, and you will then be able to submit an appeal with POPLA via their website: http://www.popla.co.uk/poplaappealprocess.
Although we cannot guarantee they will cancel the fine, we do hope for a positive outcome. Thanks, PureGym.

Valorada con 5 estrellas sobre 5

Good all round but awful showers.

Good all round but awful showers.

19 de febrero de 2025
Opinión espontánea
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi David - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. We fully understand the importance of cleanliness and your comments on the showers will be addressed.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Valorada con 5 estrellas sobre 5

I had a lovely time.

3 de febrero de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Hope to welcome you back again soon! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Friendly polite staff

Friendly polite staff. Very helpful. Enjoyable gym visit

3 de febrero de 2025
Opinión espontánea
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Fiona! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so.

We look forward to welcoming you back soon! Thanks, PureGym

Valorada con 5 estrellas sobre 5

Great staff

Really lovely staff, always friendly and welcoming. Love the lay out and equipment is top notch

5 de enero de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi Amanda - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and range of equipment. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Valorada con 1 estrellas sobre 5

The induction was useless

The joining process was easy. The induction was useless

2 de enero de 2025
Logotipo de PureGym UK - Yeovil Houndstone Retail Park

Respuesta de PureGym UK - Yeovil Houndstone Retail Park

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Thanks, PureGym.

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