Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Ver más
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Very friendly and approachable staff, extremely attentive to what I needed. I was going to order online but last minute decided to go old school and actually visit the store, and I am very glad I did... Ver más
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The service I received was terrific from start to finish. The staff were extremely knowledgeable and helpful on the three occasions I visited the Bromley branch. Delivery service was also terrific. It... Ver más
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First class service and expert help from Matt . Went well beyond the norm . Also very patient and explained all the advantages and disadvantages of certain Tv’s that I needed fir an elderly, vulnerabl... Ver más
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I went in store to browse for a pair of speakers, Tom was very helpful in helping me to decide on a what would be best for my budget. I came back a couple days later to buy the speakers and they arriv... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
48 East Street, BR1 1QW, Bromley, Reino Unido
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Excellent service on the phone and in store (Bromley)
Fast excellent advice communication and always ready to help , from shop to vehicle big Thanks to Thomas and colleague apologies forgot your name short guy bald head big beard lol ,,, lovely fella ,,, for all your help much appreciated 10/10 *****+👍 cheers guys product 85” Hisense Tv is excellent and at a fantastic price 🫡

Respuesta de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley
Excellent service. The assistant manager went beyond normal expectations to help.

Respuesta de Richer Sounds - Bromley
Great service from initially Tommy and then Paul when I returned to purchase the product. Excellent knowledge from all staff which makes it easy to make a decision on which product is best.

Respuesta de Richer Sounds - Bromley
Very helpful with telephone query and order. Really made me feel like they wanted to assist. Clear explanations of process and was guided through online payment. Much appreciated.

Respuesta de Richer Sounds - Bromley
Staff at the Bromley branch were very helpful. I turned up without booking and they set up an audition for me there and then. The item I chose wasn't available at the branch but I was able to get it delivered without fuss a couple of days later. Overall a good experience

Respuesta de Richer Sounds - Bromley
Had a great experience buying an LG tv from your Bromley branch. Paul gave excellent advice and would give him 10 out of 10.

Respuesta de Richer Sounds - Bromley
Great customer service and extended 6 year warranty is great. I had a problem with a amp i got and took it back to bromley store and spoke to tommy who was a great help. Swapped the amp for a new one there and then. I will continue to get all my audio stuff from richer sounds

Respuesta de Richer Sounds - Bromley
Had to travel to Bromley to pick up an amp which had been reserved by my local store. Amp was ready waiting and I was able to get budget cables without upsell. Have had good experience with other Richer outlets - but this was above and beyond.

Respuesta de Richer Sounds - Bromley

Respuesta de Richer Sounds - Bromley
Incredibly helpful and very friendly. Everyone so nice even on the phone.

Respuesta de Richer Sounds - Bromley
Problem with online ordering (lack of email confirmation) resolved over the phone. Phone call received from shop to say that item was ready for collection. Item still not showing in order history, however service in Bromley shop exemplary.

Respuesta de Richer Sounds - Bromley
I had a great experience purchasing the Kanto YU6 speakers and matching stands from Richer Sounds Bromley. The team was very accommodating and helpful throughout the ordering process, answering my questions and making everything smooth and straightforward.
The speakers sound fantastic and the stands are a perfect match. Really pleased with both the product and the excellent customer service. Highly recommend Richer Sounds Bromley!

Respuesta de Richer Sounds - Bromley
Fantastic customer service from Tommy in the Bromley Store. Arranged an exchange for me and really went the extra mile. Everyone in the store seemed friendly, knowledgeable and enthusiastic - such a great experience compared to other companies or online-only

Respuesta de Richer Sounds - Bromley
The service was a good and friendly experience in the store. My equipment was delivered next day as stated.

Respuesta de Richer Sounds - Bromley
I'd been researching TVs online and getting somewhat overwhelmed with all the technology - going into Richer Sounds and speaking to a very helpful employee - Tommy - made everything much clearer. The ability to view a couple of models in real life rather than just looking online made the decision much easier. Tommy was very patient and helpful. Delivery was amazingly quick. The whole process was very positive and I wouldn't hesitate to recommend Richer Sounds.

Respuesta de Richer Sounds - Bromley
Clear, fast and brilliant shop and service. Stephen was there who helped me with a record player within my budget and needs and was brilliant. I had some existing speakers that I brought in, and another device, told me that one device I brought wasn’t required, good, I could send that back. Great, loading bay outside the shop too. Marvellous.

Respuesta de Richer Sounds - Bromley
Knew what they were talking about, patient, helpful, looked up different products

Respuesta de Richer Sounds - Bromley
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