I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Ver más
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I had the pleasure of working with Michael and Jonathan who assisted me in selecting a TV. They guided me through the options and set me up from my home, having also organised for the tripod to be bu... Ver más
La empresa ha respondido
We go to richer sound every time for our home entertainment systems Staff there are so helpful and patient I’m quite fussy when it comes to home entertainment Just bought Sonos Arc ultr... Ver más
La empresa ha respondido
Excellent experience. Item was out of stock, but I was told that the Cardiff branch had one that had been a display model, so was offered it at a reduced price. I accepted and spoke to the branch who... Ver más
La empresa ha respondido
Have made regular purchases from Richer Sounds since 1991 and the service has always been first class. Particular thanks to Dan and staff at the Cardiff store whose advice and customer service is seco... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
106 Cowbridge Road East, CF11 9DX, Cardiff, Reino Unido
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Fantastic customer service would highly recommend

Respuesta de Richer Sounds - Cardiff
Always love visiting this store. Knowledgeable and attentive staff mean I always leave feeling happy with the experinece

Respuesta de Richer Sounds - Cardiff
Item arrived very fast ,the stuff was brilliant what more could I see 10 after 10 across the board

Respuesta de Richer Sounds - Cardiff
The staff were very helpful and very knowledgeable.
Outstanding service. Thrilled with my speakers which are not only great quality but look great too.

Respuesta de Richer Sounds - Cardiff
Helpful, friendly and effective service, and going the extra mile every time

Respuesta de Richer Sounds - Cardiff

Respuesta de Richer Sounds - Cardiff
Knowledgeable and helpful staff for whom ensuring that customers make whatever appears to be the the right purchases for themselves, rather than simply trying to generate as many sales as possible, appears the imperative. A great business model that makes customers feel good about the buying experience, confident in their purchases and certain to be repeat customers

Respuesta de Richer Sounds - Cardiff
Excellent advice as usual on a tv bracket . Also wanted advice on my existing turntable and potential replacement in the near future.

Respuesta de Richer Sounds - Cardiff
Expert advice on the phone and speedy delivery
The turntable performs really well and the set up relatively simple
Excellent service
Amazing customer service as always went in to Cardiff store very helpful knowledgeable after cere is very good and definitely recommend

Respuesta de Richer Sounds - Cardiff
Bought my hifi here 20 years ago and bought new speakers last week over the phone and the staff member couldn’t have been more helpful and had them delivered for free and they sound amazing thank you
Really like these headphones, clear crisp sound and comfortable over the ears. Absolute bargain for the price point as they feel really good quality!
Excellent customer service too, always very responsive and attentive to any questions I have.
Easy to deal with, great customer service as usual. Have bought from them for years and wouldn't go any where else. Cheaper than other suppliers and longer guarantee, usually 6 years.
Brilliant purchased tv with the manager at cardiff got a great deal well.pleased looking forward to getting it installed ..
Expert and impartial advice, efficient service and best prices - always my first port of call when buying a new TV.

Respuesta de Richer Sounds - Cardiff
Thank goodness we bought from richer sounds and these guys know what they are talking about.
First tv had trouble with native Netflix app, we tried a load of tech stuff to resolve but it was just the tv.
So talked it through with Jonathan and Dan at Cardiff richer sounds and we were able to take it back (within 2 weeks) and Jonathan helped us choose another. This one, so far, has been fantastic.

Respuesta de Richer Sounds - Cardiff
You get the feeling that the sales representatives aren’t just trying to sell you something. They really know the products and they want to get the right one for you. Fantastic service.

Respuesta de Richer Sounds - Cardiff
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