Richer Sounds - Chiswick Opiniones 

1152
TrustScore: 5 sobre 5

4,9

482 Chiswick High Road, W4 5TT London, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was take... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It's Richer Sounds. Been buying gear from them since the early 90s. The most consistently great hifi shop to ever have existed. Always qualityz friendly customer service, knowledgeable advice and soli... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1152)

25.159 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

Old School Shopping Experience

Great to be served by employees who are certified audiophiles the experience becomes more than a purchase

12 de agosto de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Valorada con 4 estrellas sobre 5

Great service and expert advice.

Great service and expert advice.

12 de agosto de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thank you for your feedback, and for taking the time to leave us a review.

We hope you enjoy your new purchase!

The Customer Experience team

Valorada con 5 estrellas sobre 5

excellent helpful service

excellent helpful service. On their advise I bought a Ruarkaudio Compact Music System which was deliverd the next day and I am very satisfied with my purchase

6 de agosto de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

RicherSounds for many years…

I have used RicherSounds for many years for my AV purchases and am impressed with the extended warranty that is offered with purchases. It does cost but gives you 6 years peace of mind but the real bonus is the fact that if you do not make a claim then at the end of the warranty period you can get you money back - brilliant. I have also found than their customer service is very good but should matters go wrong they have an excellent escalation process in place that really does work. Also they will not be beaten on price on like for like goods. No hesitation in recommending.

6 de agosto de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

I popped in to talk amplifiers!

I popped in to talk amplifier. Everyone was really helpful. In the end I ordered an off the shelf unboxed Denon AVR-X2800H. After getting it home i discovered it was missing the microphone and the remote wouldn't work so I called them and straight away they ordered a brand new boxed Denon and honored the existing discounted rate. Thats Customer service.

5 de agosto de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent product and service and…

Excellent product and service and arranged an excellent “fitter”. Couldn’t be better.

31 de julio de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

All good

All good. Pleasant and helpful staff. What I needed was in the shop both times so that saved me a lot of time and effort.

31 de julio de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Fully up-and-running!

Well, it's taken ten weeks of dedicated collaboration by the exceptionally pleasant Chiswick chaps, but we've finally identified a faulty amplifier, which was hampering the new speakers and new streamer, as well as the old cd player and old turntable. With a new Tangent amp, everything's terrific now, old and new.

26 de julio de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

I don’t really go anywhere else for…

I don’t really go anywhere else for stuff. Staff incredibly helpful. Soundbar’s amazing as well. Top recommendation…

26 de julio de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Very glad that I went with Richer Sounds!

Very glad that I went with Richer Sounds. The employees know their stuff, are super helpful (Massive thanks to Simon from the Chiswick branch in London!) and made things seamless. Payment was taken over the phone and the delivery was super fast with no hic-ups.

I ended up going with an open box model (with a 6 year warranty!) and everything was pristine with everything there.

Very happy with everything (Except LG, Didn't realise how bad their tracking was until I checked AdGuard home) and will definitely strongly consider (If not always go back to) Richer Sounds if its feasible in the future.

14 de julio de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Great advice

Great advice, patients & choice at great competitive prices.

23 de julio de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Love Richer Sounds and great customer…

Love Richer Sounds and great customer service. Not their fault but BJS their delivery partner leave a lot to be desired. But cannot hold Richer Sounds responsible for that, great customer care with RS.

7 de julio de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

All so good

All so good - service, product. A pleasure.

6 de julio de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

From my first phone enquiry to Richer…

From my first phone enquiry to Richer Sounds re the TV I was interested in till the moment a gentleman called Medi walked away from my house having set up the TV all I can say is what fantastic service this company supplies.
This isn’t the first experience with them the last time was with the Romford branch. This time was with the Chiswick branch. On each and every occasion the service is above 1st class.
I will always use them.

3 de julio de 2026
Logotipo de Richer Sounds - Chiswick

Respuesta de Richer Sounds - Chiswick

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más