I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I had an excellent experience with Richard Sounds Croydon, thanks to Dominic. He is one of the most helpful members of staff I have ever come across. From the moment I walked in, Dominic went above... Ver más
La empresa ha respondido
Excellent experience. Beat the best price I could find, with a long guarantee. Delivery wasn't in the time slot stated bit all ok in the end.
La empresa ha respondido
I bought a Cambridge audio MXN10 streamer on-line. I had a helpful chat on the phone and have had excellent service since with set-up help and all queries answered helpfully and quickly. Recommended.
La empresa ha respondido
The team in store were incredibly helpful, didn’t hesitate to apply a price-match discount, and called me later that day to confirm the order had gone through (having requested set up of 3x PayPal pay... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
109 South End, CR0 1BG, Croydon, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I was lucky enough to be able to pre order a Manhattan Aero box to use with my TV without an aerial connection.The box was delivered by DPD sooner than I expected and was given advance notice of my 1Hr slot.
Setting up the device was straightforward and relatively simple, the only additional setup required was registration with various apps before I could use them.
The device performed well and I am happy with my purchase and would recommend Richer Sounds service.

Respuesta de Richer Sounds - Croydon
Having decided on a new television that was due in store in a matter of days, I placed an advanced order courtesy of the sales team. Telephone was answered swiftly, all details recorded and within 2 minutes, my order was complete. Soon after, I received confirmation from the delivery team my order had been received. My television arrived yesterday, driver Flynn was very polite and helpful. The process from start to finish has been smooth and seamless. I've been a Richer Sounds customer in excess of 25 years. Not one problem, ever, you guys get it right every time. An astonishing business employing very knowledegable staff.

Respuesta de Richer Sounds - Croydon
For me it’s important to shop locally as Richer sounds employs local people and it drives our economy
They did a great job and always try to be helpful they also price matched so I got a great deal too,

Respuesta de Richer Sounds - Croydon
I ordered online and collected in store. The process was really easy and the communication excellent.
The team in the shop were brilliant too - informative and answered questions.

Respuesta de Richer Sounds - Croydon
Had no issues, purchase and delivery great my local branch very freindly and dont hassle you. HIGHLY RECCOMENDED.

Respuesta de Richer Sounds - Croydon
Dominic went out of his way to ensure my order was delivered promptly
Service in Croydon shop was excellent -knowledgeable without being geeky

Respuesta de Richer Sounds - Croydon
Richer sounds always give great advice. Price match so why go anywhere else.
Aftercare is always brilliant..

Respuesta de Richer Sounds - Croydon
Very pleasant people on the phone, was delivered next day and was packed well and worked well.Definitely use them again

Respuesta de Richer Sounds - Croydon
The perfect blend of high tech products with human support. After sales support was incredible. One of the best businesses Ive come across. Go for the home theatre! You won't regret it.

Respuesta de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon
Have always gone to richer sounds for good prices and friendly knowledgeable staff

Respuesta de Richer Sounds - Croydon
Always great service from the Croydon team. Plus an added bonus of a large refund on my faulty TV under the Richer Sounds 6 year guarantee.
I had already purchased my new TV and the refund was handled, without a fuss, over the phone.
I always recommend Richer Sounds to friends and colleagues.

Respuesta de Richer Sounds - Croydon
first class service as always i would not think about going anywhere else for my hifi needs

Respuesta de Richer Sounds - Croydon
I bought a portable cassette player 3 months ago. Devloped a structural issue which meant I couldn't play cassettes on it. Took it back to Richer Sounds in South Croydon & they changed it immediately.
I'm really impressed with the level of customer service they offer

Respuesta de Richer Sounds - Croydon
Salesman Richard very knowledgeable again, very helpful and polite.

Respuesta de Richer Sounds - Croydon

Respuesta de Richer Sounds - Croydon
Paul Wiley gave great recommendations and service!

Respuesta de Richer Sounds - Croydon
Approachable, friendly, confident and extremely knowledgeable staff. Speedy delivery of items not in stock and follow up phone call to confirm delivery at store.
Very happy to dispose of old items including a monster CRT TV!

Respuesta de Richer Sounds - Croydon
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.