Richer Sounds - Eton Opiniones 

1136
•
TrustScore: 5 sobre 5

4,9

40 High Street, SL4 6BD Eton, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What a joy to deal with people like Duncan - nothing was too much - friendly, knowledgable and willing to help but without applying any sales pressure. His manager Kurt was equally helpful. A tho... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We cannot fault the team in Eton. We are very appreciative of their help, guidance, advice and most of all their patience with, and understanding of two oldies. We are so happy with our new purcha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

As I’m getting older I’m not comfortable using the internet, so I phoned and spoke to Zac on telly Sales who put my mind at rest and made it all easy for me . The tv came as promised and at a reasonab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife suggested your company to me, having previously purchased a high quality speaker from the Guildford branch. I was impressed by the online introduction to staff members, which gave me confidenc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1136)

24.593 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Would use again

People were very pleasant to deal with and my requests were dealt with efficiently and effectively. The unit I purchased was as described and arrived within 24 hours of purchasing. Good service overall.

23 de enero de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Always spot on

totally professional
i have always used Richer Sounds
They know what they are talking about and always give spot on advice
Will never go anywhere else for TV/Hi-fi/Tech stuff

22 de enero de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Fantastic service

I went into view a Samsung TV and James couldn’t have been more helpful. He not only had excellent product knowledge , he also gave me grey advice about installation.
The price match was quickly honoured too

19 de enero de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

My visit to the Eton in Windsor store…

My visit to the Eton in Windsor store was really good the team were very helpful. Kurt explained the whiim smart speaker product very well I've installed it ok and it sounds great.

20 de enero de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

The staff were all very helpfull.

The staff were all very helpfull.
My requirements were complicated for compatability reasons.
The staff knowledge was superb.
Delivery time was faultless and pricing very reasonable.
Thanks to all

12 de enero de 2026
Valorada con 4 estrellas sobre 5

I have purchased a full 4.2.1 Klipsch…

I have purchased a full 4.2.1 Klipsch Atmos and Onkyo theatre system - well basic set up with a view to expand upon. More suround speakers with zone ability and even grow the system to other rooms and the garden. I have now also invested in some more speakers to complete the system, the purchasing of these was an interesting venture and one that differed from my original purchase but i have finally got a system that delivers what I set out to achieve. I am a very keen audio enthusiast so I have lots of questions and will want to grow my system / hub even further. I've also had some great information form the on line team too. I look forward to discussing my garden audio system in the near future.

8 de enero de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thank you for the feedback although it's so disappointing that the colleagues let themselves down after such a positive start of course and I am really sorry about this.

Either myself or a senior member of member of my team will follow up with you directly to get more details of what happened and as well as investigate further with the colleague concerned, resolve the matter to your satisfaction..

seniorcomplaintsteam@richersounds.com

Apologies again,

Tom Griffiths
Head of Customer Experience
Richer Sounds

Valorada con 5 estrellas sobre 5

Helpful staff

Very helpful for pick up my product go staff in the shops

5 de enero de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Richer Sounds are consistently excellent

I’ve bought many items over the years from Richer Sounds as I used to live across the road from one. I needed to buy a gift at short notice and noticed a great price on an Audio Technica LP60XBT turntable. Was looking to collect from local store in Watford but they didn’t have one in stock. The helpful staff member I spoke to on the phone found me one in Windsor and I was able to call them to reserve and collect one easily. All at a lower price than a well known online behemoth that doesn’t pay its fair share of tax, treats workers poorly and has ruined the high street!

3 de enero de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

great

great, courteous, professional service

3 de enero de 2026
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Long-term happy customer

I’ve always gone to RS for any AV kit, so it was a no-brainer to go to my ‘new’ local branch to discuss projectors. As expected (all the staff are great in every branch) James was really patient, knowledgable and professional; setting my misunderstandings straight and ensuring I got the right stuff for my installation. The demo room was put to good use, and convinced me to invest. Purchasing, delivery and admin all really easy. Proof that there’s no substitute for visiting the experts.

31 de diciembre de 2025
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Brilliant team to work with on my home…

Brilliant team to work with on my home theatre set up. Always willng to help. Thank you James, Zak, Kurt and Mark. Amazing customer service 😀

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Fast delivery . Great communication

22 de diciembre de 2025
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Outstanding service

Great personal and consistently outstanding service.

20 de diciembre de 2025
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

DP-29F

All requirements met.
A budget turntable Denon DP-29F at £99 is great value with Denon Quality.

16 de diciembre de 2025
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Big recommendations

Big recommendations

12 de diciembre de 2025
Logotipo de Richer Sounds - Eton

Respuesta de Richer Sounds - Eton

Thanks for your kind review, we look forward to your next visit.

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