Richer Sounds - Eton Opiniones 

1094
TrustScore: 5 sobre 5

4,9

40 High Street, SL4 6BD Eton, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Contacted my local store in Eton and talked to Zak who was very helpful. We talked through some options and he sent thought and quote with in 15 min. Very impressed with the service hence we ordered o... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've always used Richer Sounds over the years as they've usually got decent stuff for a good price. James in the Eton branch was very helpful in finding me the type of turntable that was needed. I'd... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Brilliant service from the staff at Eton Branch. Great communication and very helpful. So glad I ordered from Richer Sounds much more reassuring than an Amazon delivery being chucked over the gate

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have been a Richer sounds fan all my life and have never been disappointed. Big thank you to Duncan for your excellent service and professional advice. Very happy with my new TV and next day delivery... Ver más

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Información sobre la empresa

  1. Tienda Hi-Fi
  2. Tienda de electrónica
  3. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(1094)

23.511 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

superb

always a good experience with Richer Sounds. picked up in store, lovely crew.

21 de agosto de 2025
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Respuesta de Richer Sounds - Eton

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Popped into the Eton branch for…

Popped into the Eton branch for Bluetooth speaker after my trusted Cambridge yo-yo was end of life. The team recommended the JBL flip 7, sounded great. After an evening in the garden it still had 70% charge .
Great little speaker , would recommend.

22 de agosto de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Eton

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

The Eton branch are amazing

I went to the Eton branch. I was looked after by Tony, he was amazing, so helpful, I was new to smart TV. Tony pointed me in the right direction, recommended a CelloTV that comes with a 7 year guarantee & met my needs, it has good sound & picture quality, it was a good price. It was delivered to my house & I received excellent on going support. Tony went above & beyond with his help. Would absolutely recommend them. My friend had recommended them to me & I was not disappointed.

13 de agosto de 2025
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Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Super nice TV bought with confidence!

I called to buy over the phone. The Richer Sounds representative was very professional, friendly and helped me buy the TV I wanted. Speaking with them, I felt confident I was making the correct choice, and that Richer Sounds would make sure I was happy with everything.
I feel I got a great deal, and TV & soundbar arrived next day… I’m really happy with my experience.

15 de agosto de 2025
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Respuesta de Richer Sounds - Eton

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

The staff understood my requirements…

The staff understood my requirements fully and very quickly found a suitable package for me at a keen price. I was also very impressed with the additional and free 5 year warranty.

23 de agosto de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Friendly

Friendly, knowledgeable staff.
Took time to listen to my needs and helped arrive at he answer for me, rather than simply sell me something

16 de agosto de 2025
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Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Earphone purchase

Help trying various earphones and advice given about them

20 de agosto de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Eton

Thank you for your wonderful feedback

Valorada con 4 estrellas sobre 5

Richer sounds

The helpfulness of the staff and quality of what we bought , would have been 5 stars but one of the remotes was missing a battery and one was promised to be sent out but has NOT ARRIVED 10 days later

27 de julio de 2025
Valorada con 5 estrellas sobre 5

The best service I have ever received

The best service I have ever received! Zak was super helpful and delivered excellent customer service from ordering my tv to my delivery!

11 de agosto de 2025
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Respuesta de Richer Sounds - Eton

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Nice and helpful salesman

Nice and helpful salesman. Efficient to order and arrange delivery.

11 de agosto de 2025
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Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 4 estrellas sobre 5

Should try harder

5 stars
The Staff have enthusiasm and are friendly, making a purchase a pleasant experience.

3 stars
As a bit of an audiophile I like researching and reviewing most hifi equipment, even the kit I can only dream about due to the price.
I understand for a shop, the high end equipment is hard to play with and listen too, but for the lower priced hifi equipment I expect it, this is something they should want to do. If I worked in a hifi shop I would want to listen and learn about the equipment I was advising and selling to customers.
Sadly there is a lack of knowledge and experience of the products being sold.
This leaves the customer to make a decision based on internet etc. reviews and not able to confirm there choose with the people at Richer sounds, who could have there trust.
This means you can only use the shop to purchase the kit. This leaves me to wonder, what is it that Richer sounds offers? That is an advantage to the customer over just buying the kit on line.
Don’t get me wrong I do enjoy purchasing kit from a local shop in person; I just wish the shop could provide better information on the options of equipment they are selling.
That is why I think a fair rating is 4 stars.

2 de agosto de 2025
Valorada con 5 estrellas sobre 5

REL TX5 amazing deep bass

I originally purchased the REL TZERO MKIII but didn’t find the bass deep enough. I contacted James at Richer sounds Eton and he advised me to upgrade to the next model which is the REL TX5. Massive difference the bass is a lot deeper great recommendation. Thanks, James amazing service.

24 de julio de 2025
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Respuesta de Richer Sounds - Eton

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Really great service

Really great service, fast delivery. Great price.

16 de julio de 2025
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Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent knowledgeable service and great prices

I dropped by the Eton store without an appointment a was able to discuss relative merits of two steaming amps I have been considering for some time. I was given excellent advice and a demonstration with various speakers to highlight the relative strengths and weaknesses of the equipment.
Very relaxing and enjoyable and James & Team super helpful. Strongly recommend a visit!

19 de julio de 2025
Opinión espontánea
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Respuesta de Richer Sounds - Eton

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

Super helpful

Super helpful, friendly, and informative! Thank you all.

13 de julio de 2025
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Respuesta de Richer Sounds - Eton

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

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