I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... Ver más
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I have used Richer Sounds Glasgow on a few occasions over the last few years. I find their service at the point of sale 1st class and more importantly their after care service cannot be faulted even... Ver más
La empresa ha respondido
Great experience from all the staff I dealt with in the Glasgow branch. Truly first class service, I didn’t buy on the first day but took home some great advice before returning to purchase my items.... Ver más
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Absolutely fantastic service and advise. I was looking to replace my turntable cartridge on a 45 year old Sony turntable. David in store was brilliant giving me advice and even fitting the cartridge... Ver más
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Excellent professional friendly service. The staff and very knowledgeable and go the extra mile to help. I value the level of customer service. Having bought several items from the Glasgow store I hav... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
57 Jamaica Street, G1 4NN, Glasgow, Reino Unido
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I wanted a second turntable, nothing too expensive, bluetooth-enabled, to use in my attic room. Staff were very friendly and helpful. Very happy with my purchase - a win-win 'cos I spent a bit more than I intended - great salesperson! Turntable was delivered the next day

Respuesta de Richer Sounds - Glasgow
First class customer service in the Glasgow Branch!
Like visiting an old friend and made to feel welcome.
zero pushy sales!
You have an idea what you are looking for they will help you with the options available.
The dont try to upsale you, it's just simple advice giving you the chance to make an informed decision,be it that day or another day. It's what the high street is lacking ! Strongly advice trying here before you part with cash at another place !

Respuesta de Richer Sounds - Glasgow
Dean listened to what I wanted, checked what the different media streamers could do, recommended one that fit my needs (not the most expensive) and ordered it for delivery since out of stock. He even mentioned I could bring it back if it did not work out for me.
The WiiM was an absolute pig to configure properly, so I very nearly did return it, but with a lot of help from Google AI I eventually persuaded it to do exactly what I wanted.

Respuesta de Richer Sounds - Glasgow
Ordered my TV online for pick up at store,great deals on tvs the cheapest company by far,when went to pick up staff very polite and helped load up car,would definitely use richer sounds again,extremely happy.

Respuesta de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow
First rate sevice with no sales pitch. Had a good idea what I wanted but the person who served me put more "meat on the bones" with his knowledge. Now I have my purchase up and running I am pleased with the advice I was given. Thank you.

Respuesta de Richer Sounds - Glasgow
First class service ordered pm on the Thursday delivered fridayv1030
Great pricevand support

Respuesta de Richer Sounds - Glasgow
Dave the sales assistant was really friendly & helpful in giving details of spec on different models of tvs

Respuesta de Richer Sounds - Glasgow
Always a good experience dealing with Richer Sounds. Staff always goes out of their way to help.

Respuesta de Richer Sounds - Glasgow
Ordered a Chord Company Shawline Power Cable in the Glasgow store. Dean was very helpful and actually phoned the manufacturer directly to establish that stock was available and subsequently arranged for delivery. I received a call the next morning to say it had arrived and ready for pickup. I was also given a price match discount.

Respuesta de Richer Sounds - Glasgow
Went looking for a new DVD player.
Seen this one advertise . Great value.
Not looking for anything to complicated to set up.
Would recommend buy this.

Respuesta de Richer Sounds - Glasgow
Excellent customer service. Very helpful assistant when calling Glasgow shop I think his name was Steven. Delivered quickly to us even though we are regarded as a remote address.

Respuesta de Richer Sounds - Glasgow
Helpful and straightforward advice. A good price and easy collection despite tricky doorstep parking.

Respuesta de Richer Sounds - Glasgow
I visited the Glasgow shop to buy a new stereo system (turntable ,amp, CD player and speakers).
I was assisted by Alan. I explained the type of stereo I wanted and what I was able to spend.
Alan was very knowledgeable and spent the time to explain the attributes of each component. This was very helpful and allowed me to purchase a system that I wanted. Delivery was arranged and since setting up and using the stereo, this has proved to a great upgrade on my previous set up. Great service.

Respuesta de Richer Sounds - Glasgow
Great wee record player
Bought as a gift
Recipient delighted with it
Great service provided
Lovely staff

Respuesta de Richer Sounds - Glasgow
Good deal on the tv with a sound system.
Couldn't get the sales person to tell me the differences between 2 models by the same manufacturer. Kept saying the processor wad the difference and wouldn't expand with a simple explanation of picture or TV capability. Good job I'd researched before going into the store.
Was told delivery and installation 2 days later. Howe er that was only delivery to the store. Communication poor regarding delivery date to home and installation as kept getting notified of the delivery information to the store and the store couldn't help as the sales person was off. Sorted once he returned.
Installer did a good job but spent an hour setting up the sound system as didn't realise the speakers were connected with a wire.

Respuesta de Richer Sounds - Glasgow

Respuesta de Richer Sounds - Glasgow
The staff at the Glasgow branch store were great!
Charlie assisted me on both my visits to the store. I bought one item in my first visit, but discovered it was unsuitable for the purposes I intended. On my return, I was assisted with a return to get two items which catered for each use case rather than a single product to fit both. I use both on a daily basis.

Respuesta de Richer Sounds - Glasgow
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