Richer Sounds - Hull Opiniones 

2245
•
TrustScore: 5 sobre 5

4,9

88-90 Prospect Street, HU1 3RT Hull, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We received good helpful advice to make our purchase of a new tv set. In addition we also received great help to claim cash back Through the 6 year guarantee on our previous faulty set. Which redu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre. Visited Hull store. Very pleasant sta... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(2245)

24.500 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Joe at Hull branch

I was greeted by Joey at the Hull branch and he listened to what I wanted and he provided me with what I needed. I have worked in the retail business for over 35 years and found the service excellent and I'm really looking forward to setting up my new system with the knowledge that I can rely on the team at Richer Sounds Hull.

10 de octubre de 2026
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Respuesta de Richer Sounds - Hull

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Exceptionally Excellent Service from…

Exceptionally Excellent Service from Richer Sounds, my tv after 4years was not repairable so under the 6 year guarantee I was credited with half of the original price against a new tv .Thanks to David at Customer services and Kal at the Hull branch I had a new tv delivered in 48 hours. Kind Regards Brian.

8 de septiembre de 2026
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Respuesta de Richer Sounds - Hull

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Wanted some specific speaker cable

Wanted some specific speaker cable. The RS website gave me exact details of how much was available in each store to the nearest metre, and the price per metre.
Visited Hull store. Very pleasant staff and they had the exact amount specified on the website. Impressive.

8 de octubre de 2026
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Respuesta de Richer Sounds - Hull

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

Excellent Service.

The customer service is brilliant, Laurie was excellent, very attentive, knowledgeable and friendly. Prices are more than competitive, the deciding factor is the warranty! 6 years on many items.

7 de octubre de 2026
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Respuesta de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

We received good helpful advice to make…

We received good helpful advice to make our purchase of a new tv set.
In addition we also received great help to claim cash back
Through the 6 year guarantee on our previous faulty set. Which reduced the cost of the new replacement TV set which has a 7 year guarantee

6 de octubre de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great experience

As always, friendly, helpful and knowledgeable staff in the store. Good advice and purchase experience. Organised delivery on chosen day

4 de octubre de 2026
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Respuesta de Richer Sounds - Hull

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Great service from the store

Great service from the store, knowledgeable, friendly and did us a great deal. Cant beat them for the service.

3 de octubre de 2026
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Respuesta de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

TV purchase

It was important to speak to someone who understood my requirements.
Gave me straight forward advice.
Did not talk jargon.

2 de octubre de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Could have been a bit more helpfull…

Could have been a bit more helpfull when asked about a wall bracket for my new Hisense tv just bought from them

2 de octubre de 2026
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Respuesta de Richer Sounds - Hull

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Excellent customer and knowledge

Excellent customer service and knowledge. We went to Richer Sounds Hull, to understand more about our TV / AV options. Paul (store manager) was incredibly helpful and understanding and helped us with our options and offered invaluable options and opinions with some of the choices. Thank you.

I wouldn't bother going anywhere else...

2 de octubre de 2026
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Respuesta de Richer Sounds - Hull

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

New TV

Fantastic service from the Hull branch,
Explained what requirements I wanted from my new tv and was explained everything very carefully and expertly.
Free delivery aswell.
Great service,great staff and I've got myself a great tv.
Thanks again.

1 de octubre de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great service and advice

I went in to purchase a turntable and speakers and was very impressed with Kal who set everything up so we could listen to the sound and then offered lots of advice on the options available to get the best from it, first class service all round.

1 de octubre de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Turntable arrived the day after…

Turntable arrived the day after ordering, fantastic service. As its a present I won't be trying it for a few weeks

1 de octubre de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

following the death of my husband I was…

following the death of my husband I was at a loss what tv to buy. I knew he bought all his tv speakers etc from you and trusted you so I thought I should. you were very helpful with your suggestions and then you referred me to Chris who fitted it all. first class service from you all. thank you.

29 de septiembre de 2026
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Respuesta de Richer Sounds - Hull

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Great advice and the staff are…

Great advice and the staff are marvellous. Keep up the excellent work 👏, i will recommend Richer Sounds to family and friends.

29 de septiembre de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Great staff

Great staff knowledgeable, helpful and friendly.

28 de septiembre de 2026
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Respuesta de Richer Sounds - Hull

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Great staff that know their products

Great staff that know their products. Have and will always use them where possible.

27 de septiembre de 2026
Logotipo de Richer Sounds - Hull

Respuesta de Richer Sounds - Hull

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

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