These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Ver más
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These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Ver más
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I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... Ver más
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A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Ver más
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I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Ver más
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Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
74 New Briggate, LS1 6NU, Leeds, Reino Unido
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Exellent costomer service and friendly staff i really recommend people going to shop in this company

Respuesta de Richer Sounds - Leeds
Great service and great prices. Was able to collect AV amp and sub on the day I phoned and got big speakers delivered on a day of my choice. Thanks go to Anthony who couldn't have done more for me.

Respuesta de Richer Sounds - Leeds
Absolutely no criticism of Richer Sounds Leeds, very helpful and sale was straightforward.
However; DHL delivery was a dissapointment, no attempt to deliver to my address.
Had a message saying tried to deliver but no reply so package taken to the local Post Office, this was a blatant untruth as I was in all day awaiting another delivery.
To add further insult to the lie, the DHL van drove into my road 15 minutes after I had received the message regarding an attempted delivery.
Then had to drive to the Post Office to collect the package.

Respuesta de Richer Sounds - Leeds
Mike in the Leeds shop was engaging and helpful on both phone and in person.

Respuesta de Richer Sounds - Leeds
Good advice from knowledgeable staff very competitive with their pricing quick delivery so overall an excellent service

Respuesta de Richer Sounds - Leeds
Our customer service advisor was really knowledgeable about the diffent TV technologies and what the market was like. and we didnt feel pressured . He helped us make an informed choice for the tv we chose.

Respuesta de Richer Sounds - Leeds
As usual, friendly, helpful & knowledgeable staff. Great service & excellent delivery.

Respuesta de Richer Sounds - Leeds
Great service - as always!! :)
Thank you Mikey and Ahmed for helping me out with the TVs. Very impressed with the quality and price.
-75" Aiwa
- 43" Toshiba (x3)
Not my first purchase (been coming to RS since I was in a push-chair) and definitely will be back again!

Respuesta de Richer Sounds - Leeds
From the word go with my enquiry deal struck at a competitive price free delivery technical questions answered from professional sales staff and item in stock delivered next day Wow cannot beat that thank you

Respuesta de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds
Five star service from Leeds, twice! Good knowledgeable staff and clued-up on what they have and what the best deals are. Had to replace a broken TV, told them what I had and they suggested similar but better. Only problem is I didn't measure up and had to move furniture to make the TV fit - but that's definitely a me problem!
Really appreciate that they use a specialist couriers for TVs, they were top notch and even asked where I wanted it. Wish every retailer had service this good!

Respuesta de Richer Sounds - Leeds
It's so good to go to a shop where the staff have excellent knowledge about the products they sell. And enthusiasm for providing excellent customer service. I was very happy to buy higher up the price range for top of the range equipment.

Respuesta de Richer Sounds - Leeds
Internet purchase.
Simple click and collect from store, notification that my purchase had left the warehouse and the courier was handling it, phone call from my nominated store it had arrived, collected at my convenience, very good service all round.

Respuesta de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds
Great service from the Leeds store, as always. Thank you.

Respuesta de Richer Sounds - Leeds
Richer Sounds behave as a company based on good ethics, caring for the customer and taking trouble to ensure that the customer has a good purchasing and post sales experience

Respuesta de Richer Sounds - Leeds
The process and service of buying a new sound system was great. The staff took the time and effort to find the right product that suited me perfectly. Thanks very much Derek for all your help. I would recommend this store.

Respuesta de Richer Sounds - Leeds
Personalised service by the team in Leeds - quick and efficient.

Respuesta de Richer Sounds - Leeds
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