These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
These guys are absolute perfection. I bought a few things three years ago from Richer Sounds in Leeds and called with a few questions about re-installing in my new home. Amazing and personal customer... Ver más
La empresa ha respondido
I had an amazing experience with Richer Sounds in Leeds. Gavin was so helpful and went above and beyond in ordering my new TV, checking expected delivery timings and then swapping the order to a d... Ver más
La empresa ha respondido
A fast and smooth transasction.. Upon collecting I got a whole lot of insights from the staff into another project Im working on too (Surround system).. Richer Sounds is like the gift that keeps on gi... Ver más
La empresa ha respondido
I went to Richer Sounds because of previous purchases and because of the company set up. I wanted to replace a faulty amplifier but little knowledge of what would be suitable. Derek was very helpful... Ver más
La empresa ha respondido
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
74 New Briggate, LS1 6NU, Leeds, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Initially gave me a very poor deal, I had to go to the competition to get a quote in order for them to give me a decent price.
Other than that I had no problems.
As always their customers service is unmatched. Order was placed online, they reserved the item in store for collection on the same day. Payment done at store.
Due to large package they helped me getting outside the store.

Respuesta de Richer Sounds - Leeds
Welcoming, friendly staff - very knowledgeable. Good service.
Parking is a pain though.

Respuesta de Richer Sounds - Leeds
Great guys , extremely helpful , with good deals .
A1 experience

Respuesta de Richer Sounds - Leeds
Good price and got exactly what I needed Great service and advice from Mikey at the Leeds branch. Thank you.

Respuesta de Richer Sounds - Leeds
I recently visited Leeds store to purchase an AV receiver, and I was really impressed by the exceptional customer service. The staff really took the time to listen to my needs and preferences, offering me the best options based on what I was looking for. They didn’t push any unnecessary products, instead tailoring their recommendations to what made the most sense for my setup and budget.
Their attention to detail and expertise made the entire shopping experience smooth and stress-free. I felt like they genuinely cared about helping me find the right product, and I left with exactly what I needed—at a great price.
Highly recommend this store for their excellent service and great deals!

Respuesta de Richer Sounds - Leeds
All I can say is wow what beautiful sound this cd player has absolutely beautiful machine 🤩

Respuesta de Richer Sounds - Leeds
Sound advice! Understanding of the tech needed and matched to our lifestyle without aggressive selling or unnecessary upgrades.

Respuesta de Richer Sounds - Leeds
Love this place, been shopping here since the 90's, customer service fantastic, helpful and knowledgeable. Product is top quality and good value, I would highly recommend 👌

Respuesta de Richer Sounds - Leeds
Great service from knowledgable staff who took thier time with me. Could have easily sold me a more expensive tv but listened and guided me to make the right choice for me, which saves me £1100 from the tv I was going to get from what I brought - tv I brought is perfect for my home. This is the reason I’ll be going back again. Thank you for your honestly and guidence - 5 star experience

Respuesta de Richer Sounds - Leeds
Anthony was really helpful and helped me to choose a TV for our sunny family room. It fits perfectly in the space and the picture is incredible

Respuesta de Richer Sounds - Leeds
The soundbar was out of stock so I had to wait for future deliveries from Japan. But Richer Sounds Leeds, had it delivered to me within 24 hours of receiving there shipment from Japan at the original agreed price. Thank you Richer Sounds.

Respuesta de Richer Sounds - Leeds
The staff are very knowledgeable, helpful and polite and go that extra mile to deliver a good service. When they say something as simple as “we shall call you back” they actually do it, unlike most companies I have dealt with. Plus the 6 year warranty and great prices mean I would definitely go there for my next tv, and would recommend them to all!

Respuesta de Richer Sounds - Leeds
I had a really great experience at Richer Sounds. All of the staff were incredibly patient, friendly, and knowledgeable, which made the whole process easy and enjoyable. They took the time to answer all my questions without any pressure, and their expertise really helped me feel confident in my choices.
The store also offers a fantastic range of high-quality products, so I was able to find exactly what I was looking for. Overall, it was a smooth and positive experience from start to finish, and I wouldn’t hesitate to recommend Richer Sounds to anyone looking for great service and excellent audio equipment.

Respuesta de Richer Sounds - Leeds
Brilliant customer service from the Leeds team.
Amazing surprise to be born in leeds 15 days after the collegues birthday in April 1978. Loyal supporter.
At home i found the receipt for a stereo separates system my mum and dad bought for me on 10th May 1996.
If anyones in to nostalgia and the potentially infinite use of projectors then ill happily call back in with the receipts and/or without the stereo too! Maybe a projected picture easier to carry round these days 🙃
Let me know if you are at plasa and ill call and say hello equally happy to call back in the store.
⛰️⛰️📽️🎧⛪️⛪️=J👨🚀🚀

Respuesta de Richer Sounds - Leeds
Top service from Mike at the Leeds branch.
Even helped sort out a complicated return and swap out. Great service, Bravo

Respuesta de Richer Sounds - Leeds
Mikey was great, offered advice and a demo of an alternative product in the well equipped demo space before making my decision. Price matched the best price I found plus an extra tenner off.
There’s really no better place to go for home cinema equipment in the uk

Respuesta de Richer Sounds - Leeds
I’m sorry but I can’t remember the name of the guy who served me but he was brilliant. He’s set up two examples of speakers passive and active for me to listen to. He gave me a individual experience and really knew his stuff. It really was a great experience definitely a VIP I even got a mug which I love.

Respuesta de Richer Sounds - Leeds
Staff in the Leeds shop always happy to have a chat. Proper enthusiasts

Respuesta de Richer Sounds - Leeds
I have been buying from Richer Sounds in Leeds for about 30 years. The best customer service and knowledgeable staff in the industry by far. And, great prices too.

Respuesta de Richer Sounds - Leeds
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.