Richer Sounds - Leeds Opiniones 

3397
•
TrustScore: 5 sobre 5

4,9

74 New Briggate, LS1 6NU Leeds, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I bought a TEAC VRDS-701T, a fairly high-end CD transport. They price-matched with another supplier without quibbling. Delivery was slowly than I'd hoped for, but Ahmed at the Leeds store kept me in... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought and returned a TV cos I had trouble with getting a reception from it through the aerial as the TV was in the conservatory. I was served by Mike, who was so helpful, polite and consequently l... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment I entered the store I was greeted by friendly staff. Harry dealt with my purchase and went the extra mile on my return setting DAP up and running through options.A great guy! Will use... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was the Leeds branch that I use, they advised me on a TV I was looking at, we agreed a deal and I ordered it fo delivery, the next day I was still looking at TVs and wanted a better one, called... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda Hi-Fi
  2. también en la categoría
  3. Tienda de electrónica
  4. Tienda de TV

Escrito por la empresa

Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(3397)

24.593 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

When I entered the premises I was not…

When I entered the premises I was not sure what radio I would buy or indeed if I would make a purchase at all.
Derek was most helpful and we settled on a Roberts Stream 219 which was delivered to my door exactly 24hours later. What a perfect choice with a discount and an extended warranty.
I will never regret calling in on you that morning and will always recommend your services-thank you.

18 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.

Valorada con 5 estrellas sobre 5

SERVICE AND PRICE!

SERVICE AND PRICE!
I've bought from RS before.
As a pensioner I can't afford expensive systems and the team in Leeds don't talk down to you unlike other electrical retailers.
They explain everything and went the extra mile with speaker leads. Andrew even helped me carry some of the kit to my car! Where else could you get that!
Prices are as ever competitive.

16 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Chris and his team were very helpful…

Chris and his team were very helpful and discussed various options to help improve the overall quality of my system which I also bought from them. At no point was I pressured into making any decisions - a very relaxed and great approach that makes me feel valued as a returning customer 👍😊

11 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Second to none

Helpful, impartial, simple advice built round my needs. I did not feel rushed and options were discussed with me. The member of staff I dealt with was polite and knowledgeable and I was happy with the price. Best of all though is the after sales service which is second to none that's why I keep returning.

15 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.

Valorada con 5 estrellas sobre 5

Great service from the salesman I spoke…

Great service from the salesman I spoke to. Really took the time to discuss and have a conversation about what I wanted. No pushy sales tactics. Good range of equipment and amazing deals. 6 yr guarantee too? Can’t go wrong!

14 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Very Professional Company

Easy to get through on phone to discuss options, Got great advice on buying my new TV. Good price with offers and fast reliable service. The packaging was a little damaged and confirmed by delivery company who were very professional. All was well no damage to TV, all good so far.

13 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thank you for your 5 star review, it’s lovely to read your comments.

Valorada con 5 estrellas sobre 5

Exceptional customer service

Exceptional customer service, very helpful and all staff are very knowledgeable. Even offered to help carry the tv out to the car. Fantastic shop

13 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your great feedback and for supporting local business.

Valorada con 5 estrellas sobre 5

Fast, friendly and efficient service from an honest firm

Chris was helpful in providing advice over the phone, produced a part we needed by post the next day and offered 2 solutions to our problem. The first option was to try to do the repair ourselves because this would be cheaper. The fallback position was for one of Richer Sounds staff to visit and do it for us. When we were unable to do it ourselves Mikey came the same day and sorted things out. All was done in a very friendly and professional way.

10 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

Really personal service and good…

Really personal service and good advice.
If you need audio visual equipment Richer Sounds is the place to go. Nick is a superstar and very funny!

21 de febrero de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

The only place to go

Great products, best prices, great service, great staff. I've been a satisfied customer over many years.

10 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your 5 star review, we look forward to seeing you again next time

Valorada con 5 estrellas sobre 5

Great service and value

extremely helpful and informative on products and pricing options. The deal on a high end tv and sound bar was extremely competitive. Delivery was within three days and the courier was very communicative and efficient. Altogether, an excellent experience.

9 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

All the sales staff

All the sales staff , at all levels are courteous help full and conscientious people.

9 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thank you for your wonderful feedback

Valorada con 5 estrellas sobre 5

Ahmed from Richer Sounds Leeds gave me…

Ahmed from Richer Sounds Leeds gave me excellent advice on buying a top tv. I bought the LG OLED C5 55 tv and it’s the best tv I have bought. The picture quality and sound is fantastic and out of this world. Thank you Ahmed and to the Leeds branch for their brilliant advice and service.

8 de junio de 2026
Opinión espontánea
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

Valorada con 5 estrellas sobre 5

I bought two Sonos Era 100 SL speakers…

I bought two Sonos Era 100 SL speakers from Richer Sounds, ordered online for collection in store. The price was the lowest I'd found, a good 15% less than the nearest competitor. Ordering was straightforward, communications good, and the speakers were ready for me when I went to pick them up. The guys in the shop in Leeds were friendly and efficient. Would recommend, would buy again.

4 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thank you for your 5 star review!

Valorada con 5 estrellas sobre 5

Going the extra mile for customers

Rik helped my mum find the TV she needed, and she was really impressed with the service. Unfortunately, there was a problem with the product and although it was not really Richer Sounds' fault, they took responsibility and went above and beyond to sort it out. Top class customer service and I am very happy to recommend Rik and the team there!

1 de junio de 2026
Opinión espontánea
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your kind review, we look forward to your next visit.

Valorada con 5 estrellas sobre 5

As usual richer sounds does it all with…

As usual richer sounds does it all with excellence !!

Fast delivery too

Product in perfect condition and completely happy with Richer sounds thank-you!!

2 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your feedback, great to read you were happy with our service.

Valorada con 5 estrellas sobre 5

Friendly service

Every time I pop into Richer Sounds it's more like having a geek out chat with a friend. They are always looking to get you the best deal they can.

3 de junio de 2026
Logotipo de Richer Sounds - Leeds

Respuesta de Richer Sounds - Leeds

Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.

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