I rang up as a mystery shopper at the Fareham store Hampshire for a quote on a storage unit, the lady I spoke to (Angela) was very helpful and understanding. Very good customer service and very inform... Ver más
La empresa ha respondido
Localización
Cambiar localización22-26 Sharlands Road | Newgate Lane, PO14 1RD Fareham, GB
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Consulta las opiniones de los clientes
Since I was moving homes, I had booked a storage unit at Safe Store in Fareham. After completing all the paperwork, I got a confirmation by email that my storage unit will be timely available.... Ver más
La empresa ha respondido
Alina is the best!!!
La empresa ha respondido
Great service, polite and helpful staff
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.
Safestore the things you love
Escrito por la empresa
- Safe self storage in over 120 UK locations
- We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.
Información de contacto
22-26 Sharlands Road | Newgate Lane, PO14 1RD, Fareham, Reino Unido
- 01329 229970
4,0
Muy bueno
4 opiniones
Invita a los clientes a opinar
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Alina is the best!!!
23 de abril de 2026
Opinión espontánea
Respuesta de Safestore - Fareham
Thanks Velizarov, we're so happy to hear that you had such a wonderful experience.
Great customer service
I rang up as a mystery shopper at the Fareham store Hampshire for a quote on a storage unit, the lady I spoke to (Angela) was very helpful and understanding. Very good customer service and very informative, by giving me different options for my needs.
23 de noviembre de 2023
Opinión espontánea
Respuesta de Safestore - Fareham
Hi Martin, thank you for taking the time to leave such a great review. We're pleased to hear Angela was able to help you with your storage needs.
An Unfortunate Experience
Since I was moving homes, I had booked a storage unit at Safe Store in Fareham. After completing all the paperwork, I got a confirmation by email that my storage unit will be timely available. Everything seemed on track. Since the reviews were positive, I relied on the storage service being reliable.
Unfortunately, upon spending lots of time and money on fuel, packaging and transportation, I arrived at Safe Store in Fareham, only to be informed that my storage unit is actually unavailable, leaving me stranded with all the luggage and nowhere to store it.
I received no advance confirmation or notification of this, and had to make costly last-minute arrangements. Whilst there may be individuals with a positive experience, this review represents my own unfortunate experience with Safe Store in Fareham.
Not only did they fail to provide the pre-booked storage unit, they offered no support whatsoever, and tried sending me to Safe Store Portsmouth on a very expensive (nearly over thrice as much) charge for the same space, with no regards for their failure to provide the pre-booked unit (hence did not provide any suitable alternative).
Based on my experience with Safe Store in Fareham, I would not recommend Safe Store, and warn users to beware of such incidents.
31 de julio de 2023
Opinión espontánea
Respuesta de Safestore - Fareham
Hi there Dr Yousuf, we have received your feedback and I was concerned to hear about your experience at our Fareham store. I’ve passed this on to the regional and store managers to follow up regarding this matter. Many thanks.
Respuesta de Safestore - Fareham
Thank you so much Maxine for the positive review!
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