Safestore - Sheffield Opiniones 

11
TrustScore: 4 sobre 5

3,9

1 Russell Street, Kelham Island | Sheffield, S3 8RW South Yorkshire, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently used this storage company and was very pleased with the service provided. The facility was clean, secure, and easy to access. The staff were friendly, professional, and always willing t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service, have used this storage unit twice now, and would highly recommend, staff very friendly and excellent service from Gavin

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Massive thank you to all of the team at the Sheffield branch, especially Tom. Very professional and he bent over backwards to help us out. All of the staff we engaged with were both friendly a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great customer service from Catia at a time where things were extremely stressful and needed the move to be easy. Catia helped with saving me some money and offered some advice on removal companies t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Planta de almacenamiento
  3. Depósito

Escrito por la empresa

Safestore is the UK's No. 1 for choice in self storage. With over 130 locations nationwide offering secure and cost effective self storage for household and business users. Our user friendly centres are perfect for those who are downsizing or decluttering their property, students needing a temporary home for their belongings or for businesses who need to store equipment, excess stock or archives. Safestore provides safe, clean and spacious storage units, with 7 day accessibility. Our storage units range from the size of a locker to a tennis court or larger, depending on what you have to store. Safestore also offer a wide range of cardboard boxes, bubble wrap and packing material. We don’t have our own transport options but our friendly consultants can recommend local removal firms.

Safestore the things you love

Escrito por la empresa

Safe self storage in over 120 UK locations
We offer safe, convenient self storage and flexible office space to home owners and businesses. With 50% off storage, a lowest price guarantee and an independent customer service rating of 95%, there's little chance of finding a better and more convenient storage solution anywhere else.

Información de contacto

  • 1 Russell Street, Kelham Island | Sheffield, S3 8RW, South Yorkshire, Reino Unido

  • 0114 553 5373

3,9

Muy bueno

TrustScore: 4 sobre 5

11 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,9

Todas las opiniones

(11)

1657 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, have used this storage unit twice now, and would highly recommend, staff very friendly and excellent service from Gavin

1 de julio de 2026
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Hi Mark, pleased to hear you've had such excellent service from us on both occasions. It's wonderful to know Gavin was friendly and provided great service. We appreciate your recommendation!

Valorada con 5 estrellas sobre 5

I recently used this storage company…

I recently used this storage company and was very pleased with the service provided. The facility was clean, secure, and easy to access. The staff were friendly, professional, and always willing to help with any questions I had.

The booking process was straightforward, and the storage unit was exactly as described. I felt confident that my belongings were safe and well looked after. The pricing was fair and transparent, with no unexpected charges.

Overall, I had a positive experience and would happily recommend this storage company to anyone looking for reliable and secure storage solutions.

1 de abril de 2026
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Hi Zak, we're so happy to hear you had such a positive experience at Safestore Sheffield. It's great to know that our facility, staff, and booking process met your expectations. We appreciate you recommending to others.

Valorada con 1 estrellas sobre 5

Take your money after you’ve quit the store

. Gave 2 weeks notice and left the store empty handing back the fob. I was charged for a full month after the notice had expired. No satisfactory explanation just repeating back to me that it’s correct. Now disputing with bank. No response from storefirst despite asking to raise a complaint

31 de enero de 2026
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Hi Joel, we have received your feedback which has been passed to the store team who have tried to follow up with you. Please get in touch with the store manager or contact our Customer Services team at customerservice@safestore.co.uk.

Valorada con 5 estrellas sobre 5

great service

good service from gavin easy to send a parcel

28 de octubre de 2025
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Hi Millie, we're glad you found sending a parcel easy with our service. Thank you for your positive feedback; we appreciate it a lot.

Valorada con 5 estrellas sobre 5

Sheffield team rock

Massive thank you to all of the team at the Sheffield branch, especially Tom. Very professional and he bent over backwards to help us out. All of the staff we engaged with were both friendly and helpful. We feel we are in good hands and the facility looks clean and secure.

Makes a welcome change to engage with people who actually put the customer first.

I cannot fault the service and thoroughly recommend.

Thanks Tom and the team.

30 de junio de 2025
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Hi there Fish, glad to hear the Safestore Sheffield team were able to help with your storage needs. We really do pride ourselves on giving excellent customer service and we appreciate your feedback. Thank you for recommending us to others.

Valorada con 2 estrellas sobre 5

Policy on renewal is a joke.

Our one-year agreement was coming to an end, and the renewal price was unreasonable, so we asked them to match the price of another local competitor we were considering. The price match only applied to new customers, and they showed zero willingness to even attempt to retain a current customer. It was worth the £150 moving cost for that alone.

29 de mayo de 2025
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Hi there Lee, many thanks for taking the time to feed this back. I've passed your comments on to the store team. Many thanks.

Valorada con 5 estrellas sobre 5

Safestore have been brilliant to work…

Safestore have been brilliant to work with and have been really considerate of our needs. The staff have been really thoughtful and flexible throughout and made the process smooth and easy - thank you!

10 de febrero de 2025
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Many thanks for the feedback and top rating Sarah - glad to hear you were happy with the service you received. We hope you enjoy your stay with us.

Valorada con 5 estrellas sobre 5

Great customer care

Great customer care. We needed a quote as we thought our house purchase might fall through. A competitive quote and follow up by friendly staff. Thankfully we didn’t need to store the house contents in the end but good care given to us.

26 de marzo de 2024
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Thank you for taking the time to leave us such a positive review Lynne. Glad to hear you were happy with the service you received.

Valorada con 5 estrellas sobre 5

Great customer service from Catia

Great customer service from Catia at a time where things were extremely stressful and needed the move to be easy. Catia helped with saving me some money and offered some advice on removal companies too. Would definitely recommend, thank you!

23 de enero de 2023
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Hi there, we're pleased Catia was able to help you with your storage needs. Great to hear that you wouldn't hesitate to recommend us to others.

Valorada con 5 estrellas sobre 5

Fantastic Team with great customer…

Fantastic Team with great customer service. Really impressed by all the guys at Safestore Sheffield inc Syed, Shaun and Dave - friendly and attentive and got everything sorted with no fuss or bother. Units are clean and feels very safe. Also prices are competitive and overall good value for what you get. Highly recommended.

7 de octubre de 2021
Opinión espontánea
Logotipo de Safestore - Sheffield

Respuesta de Safestore - Sheffield

Hi there, glad to hear Sonny was able to help with your storage needs. We really do pride ourselves on giving excellent customer service and we appreciate your feedback.

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