We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... Ver más
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Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB
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We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... Ver más
La empresa ha respondido
All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring... Ver más
La empresa ha respondido
we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Ver más
La empresa ha respondido
It was clean and tidy all around. Reasonable relation between spaces, proper music, sort of drinks and other stuffs available. But some Guides could be available for the first-timers.
La empresa ha respondido
Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.
Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, Reino Unido
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We got one of our bowling balls stuck and we pressed the Help button and all of a sudden the worker got there literally in a click

Respuesta de Tenpin - Acton
When you can keep 5 children smiling for 3 hours and they leave rowing to come back soon, you know you are doing something right

Respuesta de Tenpin - Acton
The bar looks good and the food menu options is easy and plenty which I am glad. Also I would like to lower the music in the room but the experience I'd good.

Respuesta de Tenpin - Acton

Respuesta de Tenpin - Acton
Staff very helpful and bowling was great fun

Respuesta de Tenpin - Acton
Great place to hangout with family and friends.

Respuesta de Tenpin - Acton
The staff member at the counter was incredible and very helpful, sorry I forgot her name but she was brilliant. The whole experience was great.

Respuesta de Tenpin - Acton
the event was easy to arrange and the staff were very helpfu;

Respuesta de Tenpin - Acton
We booked the offer of a game of bowling including a burger meal. Staff were friendly and the food arrived about half way through the game. Everything was on point and it was a good experience for the family

Respuesta de Tenpin - Acton
Excellent space and great customer service. Considering doing a birthday party there sometime..

Respuesta de Tenpin - Acton
Good experience but was just annoying that we ordered food to the lanes but didn’t come then we had to ask for an ETA for it n then it came 15 mins after we asked and by this time it had been 45mins since ordered but bowling was good and so was arcade

Respuesta de Tenpin - Acton
It was clean and tidy all around. Reasonable relation between spaces, proper music, sort of drinks and other stuffs available.
But some Guides could be available for the first-timers.

Respuesta de Tenpin - Acton
Throughout the game, we experienced multiple technical problems with the bowling lane. Each time an issue occurred, we had to stop playing and wait for a member of staff to come to the lane to resolve it. In total, approximately 14 minutes of our allocated playing time were lost due to these technical issues.
Although the game was booked for one hour, we were unable to complete all of our allocated turns because of the repeated problems with the lane. We made several attempts to have the issues resolved, but there were occasions when no member of staff was available to assist us promptly.
This is particularly disappointing as the visit was intended to be an enjoyable day out for the children. Instead, a significant part of the experience was spent waiting for technical problems to be addressed. We paid for a full bowling experience but did not receive the service and playing time that we had paid for.
I do not consider it acceptable to charge customers for a full session when a substantial amount of the booked time is lost through equipment failure and inadequate staff assistance.

Respuesta de Tenpin - Acton
People behind desk were very helpful.
Toilets are too far from each other without proper sign and men's could be kept in better condition.

Respuesta de Tenpin - Acton

Respuesta de Tenpin - Acton
Brilliant staff were really good and the new layout and facilities are brilliant 👍👍

Respuesta de Tenpin - Acton
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