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Tenpin - Acton Opiniones 

307
TrustScore: 4 sobre 5

4,1

Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA London, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have been celebrating our children birthday for ages at Tenpin Acton. As always, everything was very well organised, food on time, nice atmosphere and the girls who helped us for the party were ver... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

All the staff were rude the light skin girl behind the counter got no customer service ordered a burger and chips was send a cheese burger. Ordered a drink she just left it on the bar and didn’t bring... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

we had a lovely experience at Tenpin Acton celebrating my daughter's birthday. The whole party was enjoyable and children had a fantastic time. The staff were friendly and helpful and everything was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was clean and tidy all around. Reasonable relation between spaces, proper music, sort of drinks and other stuffs available. But some Guides could be available for the first-timers.

La empresa ha respondido


Información sobre la empresa

  1. Bolera
  2. Bar
  3. Sala de escape
  4. Centro de juego con pistolas láser
  5. Centro recreativo
  6. Sala recreativa de videojuegos

Escrito por la empresa

Tenpin Acton lives on Royale Leisure Park, just off the A40 and minutes from Park Royal, Ealing and Shepherd's Bush — easy in by car or off the Central Line. With 32 bowling lanes and dynamic LED lighting, we're one of London's biggest bowling spots. Loud music. Big energy. Pins that don't stand a chance. And it's not just bowling. We've got laser tag in our 4D arena, two private karaoke rooms, Houdini's Escape Rooms for the problem-solvers, interactive darts, pool, table tennis and a full arcade. Hungry? Our kitchen serves burgers, loaded fries, pizzas and a halal menu, with a fully licensed bar pouring cocktails and pints while Sky Sports & TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — we've got something for everyone. Bowling in Acton, sorted.


Información de contacto

  • Royale Leisure Park, Western Avenue, Park Royal, Acton, W3 0PA, London, Reino Unido

  • 0333 034 6100

4,1

Muy bueno

TrustScore: 4 sobre 5

307 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(307)

11.699 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Good Bowling Experience.



Enviornment was so nice🤟

15 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Sneha, thank you for your 5* review of Tenpin Acton! We are so glad to hear that you enjoyed our bowling environment! Your positive feedback truly brightens our day. Best wishes-Leila

Valorada con 5 estrellas sobre 5

We got one of our bowling balls stuck…

We got one of our bowling balls stuck and we pressed the Help button and all of a sudden the worker got there literally in a click

11 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hello Alfie, Thank you for taking your time to leave us a great 5* review. We are thrilled to hear that you enjoyed your recent visit to our Tenpin in Acton. We are pleased to hear our team managed to get to you promptly and sort this for you. We do hope to see you again very soon. Many Thanks - Kimberley

Valorada con 5 estrellas sobre 5

When you can keep 5 children smiling…

When you can keep 5 children smiling for 3 hours and they leave rowing to come back soon, you know you are doing something right

10 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Cecile, thank you so much for leaving a review of Tenpin Acton! We're so happy to hear that the children had such a wonderful time and left with smiles! It really does make our day to know we're creating joyful experiences. We appreciate your kind words and can't wait to welcome you back again soon! Best wishes - Mel

Valorada con 4 estrellas sobre 5

The bar looks good and the food menu…

The bar looks good and the food menu options is easy and plenty which I am glad. Also I would like to lower the music in the room but the experience I'd good.

12 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi George, thank you for taking the time to leave a 4-star review of Tenpin Acton. We're so pleased to hear you enjoyed our food menu options and the overall experience. We appreciate your feedback regarding the music volume and will certainly take this into consideration for future improvements. In the meantime, we hope you will visit us again soon and we look forward to welcoming you back! Best wishes - Mel

Valorada con 4 estrellas sobre 5

Tenpin

Food was over cooked
Everything else was amazing

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Niro, thank you for leaving Tenpin Acton a lovely 4* rating! We appreciate your feedback and we're glad you enjoyed most of your experience. We will address the cooking issue with the relevant teams for future improvements to be made. We hope to see you again in the future! Best wishes - Rosie

Valorada con 5 estrellas sobre 5

Staff very helpful and bowling was…

Staff very helpful and bowling was great fun

12 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Louise, thank you for taking the time to leave a 5-star review of Tenpin Acton! We are so pleased to hear that our team was helpful and that you had a great time bowling and we hope to see you again soon! Best wishes - Mel

Valorada con 5 estrellas sobre 5

Great place to hangout with family and…

Great place to hangout with family and friends.

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Ayla,

Thank you for your lovely 5* review at Tenpin Acton! It's great to hear that you've had such a lovely time whilst on your recent visit to us. We love to hear all about it and we hope to welcome you back again very soon! Best wishes- Steph

Valorada con 5 estrellas sobre 5

The staff member at the counter was…

The staff member at the counter was incredible and very helpful, sorry I forgot her name but she was brilliant. The whole experience was great.

10 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Nasir, thank you for leaving Tenpin Acton a fabulous 5* rating. We are so pleased to hear you had a great interaction with our staff member on your visit and you had a great time. We hope to welcome you back again soon! Best wishes - Kaylee

Valorada con 5 estrellas sobre 5

Bowling in Acton

the event was easy to arrange and the staff were very helpfu;

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hello, thank you for your fantastic 5-star review of Tenpin Acton! We're so happy to hear that arranging your event was easy and that our team were very helpful. We hope to welcome you back again very soon! Best wishes - Mel

Valorada con 4 estrellas sobre 5

Good value

We booked the offer of a game of bowling including a burger meal. Staff were friendly and the food arrived about half way through the game. Everything was on point and it was a good experience for the family

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Umair, thank you for your 4-star review of Tenpin Acton! We're so pleased to hear that you enjoyed our bowling and burger meal offer. It's wonderful to know that our staff were friendly and that your family had a good experience and we hope to see you again soon! Best wishes - Mel

Valorada con 5 estrellas sobre 5

Excellent space and great customer…

Excellent space and great customer service. Considering doing a birthday party there sometime..

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hello, thank you for your fantastic 5-star review of Tenpin Acton! We're so happy to hear you enjoyed your visit and received great customer service and we can't wait to see you again soon, hopefully to celebrate a birthday! Best wishes - Mel

Valorada con 5 estrellas sobre 5

great experience!

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Natalia, thank you for leaving Tenpin Acton a lovely 5* rating and review! We're delighted to hear that you had a great experience, and we hope to see you again soon! Best wishes - Rosie

Valorada con 4 estrellas sobre 5

Good experience but was just annoying…

Good experience but was just annoying that we ordered food to the lanes but didn’t come then we had to ask for an ETA for it n then it came 15 mins after we asked and by this time it had been 45mins since ordered but bowling was good and so was arcade

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Harry, thank you for your 4-star review for Tenpin Acton. We're glad to hear you enjoyed the bowling and arcade. We sincerely apologise for the significant delay with your food order and the inconvenience it caused. Your feedback is important, and we'll ensure its shared with the correct teams for future improvement's to be made. We hope to see you again soon! Best wishes - Rosie

Valorada con 5 estrellas sobre 5

Very friendly and helpful staff.

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hello
Thank you for taking the time to leave us a wonderful 5-star review! We are so pleased to hear that you found our team members helpful and friendly throughout your visit. We do hope to see you again very soon. Best wishes - Clare

Valorada con 5 estrellas sobre 5

It was clean and tidy all around

It was clean and tidy all around. Reasonable relation between spaces, proper music, sort of drinks and other stuffs available.
But some Guides could be available for the first-timers.

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hello Farrokh,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're so glad you enjoyed the atmosphere and offerings. We appreciate your feedback regarding guides for first-timers and will certainly take it into consideration. All the best ~ Laura

Valorada con 2 estrellas sobre 5
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Respuesta de Tenpin - Acton

Hi Su, thank you for leaving a review of Tenpin Acton. We are very sorry to hear about the trouble you experienced with the arcade machine. We are actively investigating this issue to prevent it from happening again. If you would like to discuss this further, please could you email customer.feedback@tenpin.co.uk with the subject 'Review-Acton' for somebody to reach out to you regarding this. Best wishes-Leila

Valorada con 1 estrellas sobre 5

Terrible service

Throughout the game, we experienced multiple technical problems with the bowling lane. Each time an issue occurred, we had to stop playing and wait for a member of staff to come to the lane to resolve it. In total, approximately 14 minutes of our allocated playing time were lost due to these technical issues.
Although the game was booked for one hour, we were unable to complete all of our allocated turns because of the repeated problems with the lane. We made several attempts to have the issues resolved, but there were occasions when no member of staff was available to assist us promptly.
This is particularly disappointing as the visit was intended to be an enjoyable day out for the children. Instead, a significant part of the experience was spent waiting for technical problems to be addressed. We paid for a full bowling experience but did not receive the service and playing time that we had paid for.
I do not consider it acceptable to charge customers for a full session when a substantial amount of the booked time is lost through equipment failure and inadequate staff assistance.

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi Nital, thank you for leaving Tenpin Acton a rating and review. We are very sorry to hear about the significant technical problems you experienced with your bowling lane and the lost playing time. We understand your disappointment, especially as this visit was meant to be an enjoyable day for the children. We appreciate you bringing these issues to our attention and will ensure this feedback is reviewed by the correct teams for future improvements to be made. Please reach out to us at customer.feedback@tenpin.co.uk with the subject 'Review - Acton' where we can discuss this further with you and make things right. We hope to welcome you back for a better visit in the future! Best wishes - Rosie

Valorada con 3 estrellas sobre 5

People behind desk were very helpful.

People behind desk were very helpful.
Toilets are too far from each other without proper sign and men's could be kept in better condition.

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hi there, thank you for leaving a rating and review for Tenpin Acton. We're sorry to hear that your visit was disappointing and will be sure to pass on your valuable feedback. We hope to see you again for a better experience. Best wishes, Jade

Valorada con 5 estrellas sobre 5

It was good

It was good. Nice place.

No other comments.

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hello Abigail,
Thank you for taking the time to rate Tenpin Acton 5 stars. We're so glad to hear you enjoyed your time with us and found our place nice. We appreciate your kind words and look forward to welcoming you back again soon. All the best ~ Laura

Valorada con 5 estrellas sobre 5

Brilliant staff were really good and…

Brilliant staff were really good and the new layout and facilities are brilliant 👍👍

2 de septiembre de 2026
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Respuesta de Tenpin - Acton

Hello Tom.
Thank you for taking the time to rate Tenpin Acton 5 stars. We are so pleased to hear that you enjoyed our brilliant staff and the new layout and facilities. We hope to see you again soon! All the best ~ Laura

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