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Tenpin - Cambridge Opiniones 143

TrustScore: 3.5 sobre 5

3,6

Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY Cambridge, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a lovely time at Ten Pin Bowling with my mum and son, while baby happily sat watching in the buggy the whole time. The bowling area was really clean, well looked after, and had a lovely atmo... Ver más

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Valorada con 4 estrellas sobre 5

Everything could be okay, just i dont liked that i order regular size drinks but guy order large and charged me for large, after i realised and asked he said that he always order large..

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Valorada con 5 estrellas sobre 5

We had a very enjoyable time overall – the bowling and atmosphere were great. The only issue was with the food service. It was brought out without checking with us about the timing, and not al... Ver más

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Valorada con 3 estrellas sobre 5

When I ordered 2 drinks and snacks from my table, 1 drink and snacks were perfect. However, the other drink “Nojito” was supposed to have lemon slices and mint which i instantly pointed out, so the gu... Ver más

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Información sobre la empresa

  1. Bolera
  2. Bar
  3. Sala de escape
  4. Centro de juego con pistolas láser
  5. Centro recreativo
  6. Sala recreativa de videojuegos

Escrito por la empresa

Tenpin Cambridge is at Cambridge Leisure Park on Clifton Way, easy reach from the city centre, Cherry Hinton and Romsey — close enough to cycle, easy enough to drive. With 28 bowling lanes and lane lighting effects, there’s room for everyone from fresher socials to family Sundays. Students especially welcome. And it’s not just bowling. We’ve got private karaoke rooms, pool tables, air hockey and a full arcade to keep things going all night. Hungry? Our kitchen serves burgers, loaded fries and pizzas, with a fully licensed bar pouring cocktails and pints while Sky Sports and TNT play live. Family days out, birthday parties, student nights, work socials, cheap weekday bowling deals — fun for kids big and small. Bowling in Cambridge, sorted.


Información de contacto

  • Cambridge Leisure Park, Clifton Way, Cambridge, CB1 7DY, Cambridge, Reino Unido

  • 0333 034 6100

3,6

Medio

TrustScore: 3.5 sobre 5

143 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

Ordered drinks on the app & after 30…

Ordered drinks on the app & after 30 minutes no drinks so went to the bar, no point in having an app if your staff ignore it

3 de junio de 2026
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Respuesta de Tenpin - Cambridge

Hi Paul, thank you for leaving Tenpin Cambridge a 3* rating and review! We are truly sorry your drink order was delayed. We will ensure that this feedback is shared with the correct teams for future improvements to be made. We hope to welcome you back again soon for a much better experience! Best wishes - Rosie

Valorada con 2 estrellas sobre 5

Don’t order food at 11pm kitchen will be closed

Make it more disabled friendly. All drinks/slushie machines supposedly broken but they are on churning, ordered food for my 4 children then was told 15+ mins later kitchen is locked refund will arrive within 5 days. Went to query as my children were told this not me and the guy was very rude and dismissive.

3 de junio de 2026
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Respuesta de Tenpin - Cambridge

Hi Kim, thank you for leaving Tenpin Cambridge a rating and review. We appreciate you sharing your experience and sorry to hear that you didn't enjoy your visit. We will ensure that this feedback is shared with the correct teams for future improvements to be made. Please feel free to send us the details via email to customer.feedback@tenpin.co.uk with the subject 'Review - Cambridge' if you'd like to discuss this further. We hope to welcome you back again in the future, for a much better experience! Best wishes - Rosie

Valorada con 4 estrellas sobre 5

Everything could be okay

Everything could be okay, just i dont liked that i order regular size drinks but guy order large and charged me for large, after i realised and asked he said that he always order large..

3 de junio de 2026
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Respuesta de Tenpin - Cambridge

Hi Ruta, thank you for the 4* review for Tenpin Cambridge! We're sorry to hear that there had been issues with your drinks order and for any disappointment caused. Please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Cambridge' and we can pass this on to be looked into. Best wishes - Adelaide

Valorada con 5 estrellas sobre 5

Easy to book

Easy to book, setting up a game was simple. Staff were helpful and friendly. Pity I kept on getting splits instead of strikes, but that is down to me

3 de junio de 2026
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Respuesta de Tenpin - Cambridge

Hello Chris, Thank you for taking your time to leave us a great 5* review. We are so pleased to hear that you found us easy to book and the session ran smoothly on the day too. We do hope to see you again soon, so that you can aim to score a Strike! Many Thanks - Kimberley

Valorada con 5 estrellas sobre 5
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Respuesta de Tenpin - Cambridge

Hello Pui,
Thank you for taking the time to rate Tenpin Cambridge 5 stars. We are so happy you had fun bowling with us. We hope to see you again soon! All the best ~ Laura

Valorada con 1 estrellas sobre 5

I have waited to much time to get…

I have waited to much time to get return voucher and use it

3 de junio de 2026
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Respuesta de Tenpin - Cambridge

Hello Customer 3,
Thank you for taking the time to rate Tenpin Cambridge 1 star. We regret the delay you experienced. If you could email us at customer.feedback@tenpin.co.uk with your details so we can look into your request. All the best ~ Laura

Valorada con 2 estrellas sobre 5

No air conditioning and was very hot…

No air conditioning and was very hot day health and safety issue as there was lots of kids there on that day

27 de mayo de 2026
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Respuesta de Tenpin - Cambridge

Hello Anonymous,
Thank you for taking the time to rate Tenpin Cambridge 2 stars. We are very sorry to hear about the heat and the air conditioning issue. We are looking into this immediately. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Valorada con 3 estrellas sobre 5

When I ordered 2 drinks and snacks from…

When I ordered 2 drinks and snacks from my table, 1 drink and snacks were perfect. However, the other drink “Nojito” was supposed to have lemon slices and mint which i instantly pointed out, so the guy mentioned that it’s finished, moreover when i tasted it, I realised that it was just soda and ice in the drink. The manager did take the responsibility and changed it and that is why i gave 3 stars but all the other colleagues were just incompetent at work.

3 de junio de 2026
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Respuesta de Tenpin - Cambridge

Hello Suraj Singh Rathore,
Thank you for taking the time to rate Tenpin Cambridge 3 stars. Thank you for sharing your recent experience with us. We are truly sorry to hear about the issues you encountered with your drink order and the service you received. We appreciate you acknowledging the manager's assistance in resolving the drink issue. We will address your feedback with our team to ensure improvements are made. We hope to welcome you back again soon and that your next visit is a 5 star experience. All the best ~ Laura

Valorada con 3 estrellas sobre 5

The bowling was great. The pizza not so much!

The bowling and staff were great.

The pizzas were awful. The cardboard box they came in was tastier.

29 de mayo de 2026
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Respuesta de Tenpin - Cambridge

Hello Tony, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Cambridge. We are so pleased to hear that you enjoyed the activity and found our team great too. We will pass your feedback on regarding the meals, so we can aim for those final stars. We do hope to see you again soon. Many Thanks - Kimberley

Valorada con 5 estrellas sobre 5

Great bowling xp

Great bowling xp, especially on a Tuesday with cheaper drinks!

2 de junio de 2026
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Respuesta de Tenpin - Cambridge

Hi Max,

Thank you for your lovely 5* review at Tenpin Cambridge! We are delighted you've had such a great time whilst on your recent visit to us and we hope to welcome you back again very soon! Best wishes- Steph

Valorada con 3 estrellas sobre 5

All round a good experience

All round a good experience, but didn’t seem to be any air-conditioning and it was very hot

3 de junio de 2026
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Respuesta de Tenpin - Cambridge

Hello Mark, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin at Cambridge. We are pleased to hear that you enjoyed your visit to us. However, we are disappointed to hear that the temperature was too warm. We will pass your comments onto our team, so that we can look into this. Many Thanks - Kimberley

Valorada con 5 estrellas sobre 5

bowling

enjoy playing there good staff

27 de mayo de 2026
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Respuesta de Tenpin - Cambridge

Hi Ken, thank you very much for the brilliant 5* review of Tenpin Cambridge! We are delighted you had such a great time and we really hope to welcome you back again soon! Best wishes - Mel

Valorada con 5 estrellas sobre 5

Great fun really enjoyed it

Great fun really enjoyed it

8 de abril de 2026
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Respuesta de Tenpin - Cambridge

Hi there, thank you for the lovely 5* review for Tenpin Cambridge! We're delighted to hear that you had a fun visit, and we look forward to seeing you back again soon! Best wishes - Adelaide

Valorada con 5 estrellas sobre 5

Great family day out

The venue was clean and well organised. The staff were very helpful. A great day out for the family.

20 de mayo de 2026
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Respuesta de Tenpin - Cambridge

Hi Tina, thank you very much for the excellent 5* review of Tenpin Cambridge! We are delighted you had such an enjoyable visit and found our venue clean and staff helpful and we can't wait to see you again soon! Best wishes - Mel

Valorada con 5 estrellas sobre 5
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Respuesta de Tenpin - Cambridge

Hi Peter, thank you for your 5* rating of Tenpin Cambridge! We're so pleased to hear that everything was great and we can't wait to welcome you back! Best wishes, Jade

Valorada con 5 estrellas sobre 5

My daughter has a party at Ten Pin for…

My daughter has a party at Ten Pin for her 11th birthday with some of her friends. We hired two lanes and she and her friends had an amazing time! Ten Pin is a really good place to spend with friends and family, the arcade is an added bonus,

13 de mayo de 2026
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Respuesta de Tenpin - Cambridge

Hi Natalie, thank you for rating Tenpin Cambridge 5*! We're thrilled to hear that you had a great experience and enjoyed our facilities. We can't wait to see you back again soon! Best wishes, Jade

Valorada con 1 estrellas sobre 5

Quality issues + Staff was not helpful

Staff was not helpful. Karaoke Booths had poor sound quality. No refund was given. Special bowling offers were announced after a certain time - after waiting for an hour, the offer was then suddenly canceled. Went there with a big group of students and left very disappointed.

10 de mayo de 2026
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Respuesta de Tenpin - Cambridge

Hi there, thank you for taking the time to review Tenpin Cambridge! We're very sorry to hear that there had been issues with the sound in the karaoke rooms and with the service during your visit. Please send an email to customer.feedback@tenpin.co.uk and we can pass this on to be looked into. We hope to see you again soon for a better experience! Best wishes - Adelaide

Valorada con 4 estrellas sobre 5

Straight on the bowling alley

Straight on the bowling alley. Helpful staff. Easy to use new payment card system for the arcade area.

13 de mayo de 2026
Logotipo de Tenpin - Cambridge

Respuesta de Tenpin - Cambridge

Hello Brenda,
Thank you for taking the time to rate Tenpin Cambridge 4 stars. We're glad you enjoyed your bowling experience and that our staff was helpful. It's great to hear the new payment system in the arcade was easy to use. Thanks for your feedback and we look forward to welcoming you back again soon. All the best ~ Laura

Valorada con 1 estrellas sobre 5

We ordered some cocktails and they were…

We ordered some cocktails and they were very watered down no taste and not very nice won’t be going back due to the lack of effort put in at making them 👎

13 de mayo de 2026
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Respuesta de Tenpin - Cambridge

Hi Paul
We appreciate you taking the time to share your experience. We're sorry the cocktails were not up to standard, and we'll address this to ensure improvement. If you would like to speak to our team, please send an email to customer.feedback@tenpin.co.uk with the details of the visit and the subject as "Review - Cambridge". We can then reach out to you directly. Best wishes - Clare

Valorada con 2 estrellas sobre 5

I order food but tooo late

I order food but tooo late

13 de mayo de 2026
Logotipo de Tenpin - Cambridge

Respuesta de Tenpin - Cambridge

Hi Hari
We regret your order arrived late. We'll investigate to improve our delivery times and appreciate your feedback. Best wishes - Clare

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