We were on a trip from school ALL the staff were extremely helpful, alot of us had food and ot was all very enjoyable many thanks to all the team at Wrexham
La empresa ha respondido
Localización
Cambiar localizaciónUnit B14, Eagles Meadow, Wrexham, LL13 8DG Wrexham, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Fantastic experience. Love it every time that we come here and my family love it too.
La empresa ha respondido
Visited here on a Saturday afternoon. Bowling was very good. Got a lane booked online, wen arriving we were early, but the alley was available, straight away, so no waiting around. Looks great with n... Ver más
La empresa ha respondido
I booked a party for my daughters 10th birthday for her and friends between 10am and 12pm and half way through the second game the game was switched off which I thought was a bit unfair as they were... Ver más
La empresa ha respondido
Información sobre la empresa
- Bolera
- Bar
- Sala de escape
- Centro de juego con pistolas láser
- Centro recreativo
- Sala recreativa de videojuegos
Escrito por la empresa
Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.
Información de contacto
Unit B14, Eagles Meadow, Wrexham, LL13 8DG, Wrexham, Reino Unido
- 0333 034 6100
4,4
Excelente
117 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
good activities but food is so bad for…
good activities but food is so bad for the price chicken burger comes with NOTHING other than the chicken bar staff are rude and talk to you like they don't want you there , prices are good games wise but food and staff wise it's a 2/10 hence the 3 star
29 de julio de 2026
Respuesta de Tenpin - Wrexham
Hello, thank you for taking the time to leave a review of Tenpin Wrexham. We're very sorry to hear that the food and the service from our bar staff did not meet your expectations. We appreciate your honest feedback and will ensure it is passed on to the relevant teams for review and improvement. In the meantime, we do hope you will give us another chance and we look forward to welcoming you back again soon! Best wishes - Mel
Fantastic experience
Fantastic experience. Love it every time that we come here and my family love it too.
29 de julio de 2026
Respuesta de Tenpin - Wrexham
Hi Jake, thank you for the amazing 5* review for Tenpin Wrexham! We're thrilled to hear that you had a fantastic experience and that you enjoy visiting with your family. We look forward to seeing you again soon! Best wishes - Adelaide
Respuesta de Tenpin - Wrexham
Hi Adrian, thank you for the 5* review! We're thrilled to hear that you enjoyed the atmosphere and activities at Tenpin Wrexham. We look forward to seeing you again soon! Best wishes - Adelaide
Respuesta de Tenpin - Wrexham
Hi Hannah, thank you for the excellent 5* review for Tenpin Wrexham! It's great to hear that you found it easy to book and that our team provided a helpful service. We look forward to seeing you again soon! Best wishes - Adelaide
Respuesta de Tenpin - Wrexham
Hi Kath
Thank you for the fantastic 5-star rating! We are so pleased to hear that you enjoyed your experience and found our staff to be helpful. We hope to welcome you back again very soon for another great time. Best wishes - Clare
Excellent accommodating staff and great…
Excellent accommodating staff and great range of other things to do as well as reasonable pricing.
29 de julio de 2026
Respuesta de Tenpin - Wrexham
Hi John
Thank you for your fantastic 5-star review! We are so pleased to hear that you found our team accommodating and enjoyed the variety of activities available at reasonable prices. We hope to welcome you back again soon for another great experience. Best wishes - Clare
I booked a party for my daughters 10th…
I booked a party for my daughters 10th birthday for her and friends between 10am and 12pm and half way through the second game the game was switched off which I thought was a bit unfair as they were all really excited playing and taking selfies on the screen. We spent over £30 in the arcade and I think for a birthday party they should have been allowed to finish the game. Fair enough if it had dragged on hours but to switch it iff bang on 12pm for 9–10 year olds is a unfair. Also “dancing” on the package was abysmal. One girl working and dancing with the children looked like she didnt want to be there at all. I even filmed it because it became funny how little effort was made. It said goodies in the package but there wasn’t anything given. The chips that came with the pizza were overcooked and hardly any of the children ate them. I wont be booking anyother party there which is sad as mu daughter was really looking forward to it
29 de julio de 2026
Respuesta de Tenpin - Wrexham
Hi Laura
We are very sorry to hear about your daughter's birthday party experience. We understand your frustration regarding the game being switched off, the dancing, the missing goodies, and the overcooked chips. We pride ourselves on excellent customer service, and we are disappointed this was not the case. Your feedback is extremely important to us, and we ask that you email the details to customer.feedback@tenpin.co.uk with the subject "Review - Wrexham". We can then reach out to you directly. Best wishes - Clare
School trip
We were on a trip from school ALL the staff were extremely helpful, alot of us had food and ot was all very enjoyable many thanks to all the team at Wrexham
7 de julio de 2026
Respuesta de Tenpin - Wrexham
Hi Claire, thank you so much for the excellent 5* review of Tenpin Wrexham! We are really pleased to hear you had a great visit and that all of the staff were extremely helpful. Our goal is to provide the best service to our customers, and we are ecstatic that we were able to make it happen for you here. Thanks again! Best wishes, Jade
Lovely staff
22 de julio de 2026
Respuesta de Tenpin - Wrexham
Hi Lucy, thank you so much for leaving such a great 5* review of Tenpin Wrexham! We are so happy you had a great time and found our team lovely and we hope to see you again soon for another 5* experience! Best wishes - Mel
Respuesta de Tenpin - Wrexham
Hi Jess, what a fabulous 5* review of Tenpin Wrexham! We are so pleased your daughter had the best time celebrating her birthday and we can't wait to welcome you back again soon! Best wishes - Mel
Respuesta de Tenpin - Wrexham
Hi Gethin, thank you for your 5* review of Tenpin Wrexham! It's wonderful to hear about the enjoyable atmosphere and our kind staff that you encountered at the venue. See you again soon! Best wishes-Leila
Excellent customer service very helpful…
Excellent customer service very helpful and friendly staff
1 de julio de 2026
Respuesta de Tenpin - Wrexham
Hi Gareth, thank you for the lovely 5* rating of Tenpin Wrexham. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade
Perfect To Start The Night
Went here recently for a lads night, everything was hassle free and service was very quick. Lovely atmosphere and staff were very polite, so it felt nice to stay for a little while, bowl and have some drinks. Highly recommend.
24 de junio de 2026
Respuesta de Tenpin - Wrexham
Hello Connor,
Thank you for taking the time to leave us an excellent 5-star review. We are so pleased to hear you had a hassle-free and enjoyable night with quick service and a lovely atmosphere. We hope to see you again soon! All the best ~ Laura
Best one on price 2 game 1 adult 2 kids…
Best one on price 2 game 1 adult 2 kids £21 . ( wrexham)
If I went to chester this would be a lot more .
Staff are friendly and helpful. My boys love going here
24 de junio de 2026
Respuesta de Tenpin - Wrexham
Hello David,
Thank you for taking the time to rate Tenpin Wrexham 5 stars. We are so glad to hear you and your boys enjoy visiting us! It's wonderful to know our pricing and friendly staff make for a great experience. Thank you for your kind words and we look forward to welcoming you back again soon. All the best ~ Laura
Bowling was fun, food is awfil
Bowling was fun, not enough staff on for a busy evening, the food is awful save your money and go else where.
24 de junio de 2026
Respuesta de Tenpin - Wrexham
Hi Katie, thank you for the review of Tenpin Wrexham! We are pleased to hear you enjoyed bowling with us but we are very disappointed to hear the rest of your visit was not as enjoyable as we would of liked! Please be assured all of your feedback will be passed onto the team and we do hope you will still consider visiting us again in the future! Best wishes - Mel
Respuesta de Tenpin - Wrexham
Hi Adam, thank you very much for the brilliant 5* review of Tenpin Wrexham! It is fabulous to hear you always enjoy your visits to us and we really hope to see you again soon for some more bowling fun! Best wishes - Mel
Staff were amazing!!
17 de junio de 2026
Respuesta de Tenpin - Wrexham
Hi Dan, thank you for rating Tenpin Wrexham 5*! We're thrilled to hear that you enjoyed the service from our team. We can't wait to see you back again soon! Best wishes, Jade
Respuesta de Tenpin - Wrexham
Hello Beth, Thank you for taking your time to leave us a fantastic 5* review. We are so pleased to hear that you were happy with our facilities and our team members! We do hope to see you again soon Many Thanks - Kimberley
Respuesta de Tenpin - Wrexham
Hi Bradley, thanks for leaving Tenpin Wrexham an awesome 5* rating! We're so glad our staff was helpful, making your bowling experience smooth and enjoyable. We appreciate your feedback and look forward to seeing you again in the future! Best wishes - Rosie
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.