We phoned Wheelbase about reserving a particular bike they had in stock. They were happy to reserve the bike for us whilst I waited for my Cycle2work letter, paid a refundable deposit. Sent them the... Ver más
La empresa ha respondido
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We phoned Wheelbase about reserving a particular bike they had in stock. They were happy to reserve the bike for us whilst I waited for my Cycle2work letter, paid a refundable deposit. Sent them the... Ver más
La empresa ha respondido
I picked up a new Trek Checkpoint ALR4 from the Lakeland store recently and the whole experience was great. James helped finesse the final touches on the bike to fit and add a few accessories; he also... Ver más
La empresa ha respondido
Got hit by a pick up truck whilst out riding, so took bike in to get a damage appraisal. They booked me in and I was able to leave the bike with them, which was great. They rang me after the appraisal... Ver más
La empresa ha respondido
I ordered a road bike online from Wheelbase and the whole experience was excellent. The bike arrived well-packaged in a box with the frame protected and the wheels wrapped securely. Assembly was i... Ver más
Escrito por la empresa
Welcome to the UK's largest Cycle Store. We stock one of the UK's biggest selections of bikes from 15 of the world’s best brands like Trek, Cannondale, Cube, Focus, Whyte, Yeti and Frog to name but a few. Plus, the very best in clothing and equipment to help you enjoy the ride.
Today we are Wheelbase.co.uk, Wheelbase Lake District, Wheelbase Darlington and Wheelbase Yorkshire. We pride ourselves on being an inclusive and friendly store for everyone who loves cycling, whether that be road cycling, mountain biking, touring, commuting, family riding or e-Bikes.
We are a team united by a passion for bikes and we have a wide range of cycling experience amongst our sales staff, mechanics and mail order team.
Our passion for cycling is invested back into the sport through the sponsorship and support of our British Elite road race team Wheelbase CabTech Castelli.
Now in its 12th year, we hold our annual MTB demo weekend in April, attracting up to 250 riders to our Lake District store, often in spite of the wet Cumbrian weather. We have a great community of cyclists here in the Lake District and there are plenty of events going on throughout the year, including the 3 Valley Challenge in June, our Tour de Staveley in July and the Wheelbase Spring Classic in March. We offer backing to local organisations where possible and are great supporters of Kendal Cycle Club and Fix the Fells.
Visit us online at www.WHEELBASE.co.uk or in one of our three stores in the Lake District, North East and Yorkshire.
Contact us via Customer CareMill Yard, LA8 9LR, Staveley, Reino Unido
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Prompt work by the guys at Wheelbase, a great bike for my grandson and excellent delivery service keep up the good work
Excellent customer service, really swift delivery and detailed info on how to construct bike. Really happy customer
Have used wheelbase twice in the last week or so, brilliant prices and incredibly fast delivery. Spot on
Perfect communication, quick delivery and goods in perfect condition once received. What more do you want?

Respuesta de Wheelbase
Great service, from order to delivery.
An unbelievable half-price had me returning to purchase 2 more pairs.
100% Airmatic Shorts (blk)

Respuesta de Wheelbase
We phoned Wheelbase about reserving a particular bike they had in stock. They were happy to reserve the bike for us whilst I waited for my Cycle2work letter, paid a refundable deposit. Sent them the LOC 2 weeks later when I got it, they redeemed it immediately and refunded my deposit at the same time. I could have got the bike delivered 48 hour’s later however I requested some accessories were fitted, which they ordered and fitted and delivery ended up being 2 days after that. Matt could not have been more helpful. I would not hesitate to purchase from Wheelbase again, even though I live in Glasgow.

Respuesta de Wheelbase
Amazing customer service, product was good and the delivery was swift.

Respuesta de Wheelbase
The whole buying experience was very simple. The price was very competitive and delivery very fast.
A great company to deal with!

Respuesta de Wheelbase
Got hit by a pick up truck whilst out riding, so took bike in to get a damage appraisal. They booked me in and I was able to leave the bike with them, which was great. They rang me after the appraisal and discussed the issues. They didn’t try to exaggerate the damage or upsell extra work, they seemed to be very honest about it. They didn’t try the agreed work and I was able to pick the bike up the next day. Great communication and level of service, hassle free.

Respuesta de Wheelbase
Quick delivery and product looks great 👍🏻

Respuesta de Wheelbase
I had excellent follow up customer service from John. Great company to deal with.

Respuesta de Wheelbase

Respuesta de Wheelbase
Great communication and service. Although I would prefer if the delivery company wasn't dx as that was quite messy.

Respuesta de Wheelbase

Respuesta de Wheelbase
I picked up a new Trek Checkpoint ALR4 from the Lakeland store recently and the whole experience was great. James helped finesse the final touches on the bike to fit and add a few accessories; he also talked me through some specifics to the dismantling and maintenance of the bike. I then test rode the bike around the block several times and confirmed that it was definitely the correct bike for me. Visiting the store in Staveley also worked well as an excuse to detour through the Lakes and make a bit of a day of it. I was very happy with the price I paid and will be back for a tune up (and ride) in the area soon.

Respuesta de Wheelbase

Respuesta de Wheelbase
I ordered a road bike online from Wheelbase and the whole experience was excellent. The bike arrived well-packaged in a box with the frame protected and the wheels wrapped securely. Assembly was incredibly simple – all I had to do was fit the front wheel and the saddle and it was ready to ride.
The bike was also on a great deal compared to other websites, making it excellent value for money. The ordering process was smooth, delivery was efficient and everything arrived in perfect condition.
I would definitely recommend Wheelbase to anyone looking for a great price and fast, reliable service. I’ll happily shop with them again.
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