I have been a member for 4months
I have been a member for 4months , the second month instead of €35 they deducted €60 from my account without any explanation I accepted, third fine ,fourth month I had a problem with my card so I paid with cash €35 then after some days they deducted €55 I asked them to refund my money I haven't got it till today I'm cancelling my membership I had a very bad experience with this gym I won't recommend I wish I can give them 0 star
Respuesta de Energie Fitness
Hi Mkhize,
I hope you're well.
We're sorry to hear of the miscommunication on our end, we want to make membership payments as seamless as possible and it seems we have let you down on this occasion. We will certainly work towards better communication between ourselves and our members. If you have any further queries, please contact the team directly and they will be able to assist you!
Thanks for taking the time to leave a review.
Have a great day,
énergie Fitness Central Team