Hi Geoff. Thanks for taking the time to leave this review, we're sorry to see it's 1 star.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience so this can be investigated in full.

Please contact our Member Services team on member.services@puregym.com and we will be back in touch as soon as we can to assist with this.

We hope to hear from you soon.

Thanks, PureGym