Very bad customer service
Very bad customer service . My deposit money is not received in my wallet and if I ask for support the team only say we will update soon . there is no transparancy nor proper guidance . Very bad . Deposit on your own risk as be ready to loose your money
17 de febrero de 2026
Opinión espontánea
Respuesta de 96
Sorry to hear about your experience.
We understand how concerning this must feel, especially regarding a deposit matter. Please contact our support team at support@96.com
with your registered email/username and deposit details so we can review this on priority.
Our team will investigate this promptly and ensure it is addressed appropriately.