Friendly staff, good equipment, but not clean
The equipment is good, the staff are all lovely and also happy to help you out - however the hygiene is questionable to say the least. Here's a link to the state of the men's changing room from a few days ago: https://imgur(dot)com/a/KJySkcc
The cleaner who is on staff tries to do the best he can, but it seems like it's just one cleaner for the entire gym! And considering the foot traffic, particularly during busy periods, no wonder it's difficult to keep on top of with just one person. Needs to be addressed asap.
Respuesta de PureGym UK
Hi Doug. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.
Thanks, PureGym