KH

Kathryn Henry

México

Opiniones

Opinión sobre ResMed Shop


Valorada con 2 estrellas sobre 5

The Resmed Airsense is my 4th CPAP…

The Resmed Airsense is my 4th CPAP machine. All of them have been Resmed machines but this will be my last. This is the first machine I've had that runs out of water mid-night. The reservoir is ridiculously small. I am also experiencing severe dry mouth for the first time. I feel like I am stuck with this machine for the next 4-7 years. Horrible machine.

20 de julio de 2025
Opinión espontánea

Opinión sobre Kits


Valorada con 5 estrellas sobre 5

Shame on Kits!

EDIT**** my apology and my mistake! Thank you Kits for clarifying....As a Canadian consumer it was important to me to purchase my glasses from and support a Canadian company. After a lot of searching I found Kits. I was pleased to see a "Proudly Canadian" logo on their site. I spent countless hours finding the perfect pair. After a few emails back and forth I was ready to make a purchase. I was shocked to find (After paying) that the price was in US dollars. The receipt they sent me even stated the total in Cdn dollars but my credit card was charged USD (over $100 more than the price indicated on my receipt.) Nowhere throughout the entire process did the site indicate that the prices were US - only after the payment went through did a grey, barely visible message show that all prices are US. It is unfortunate that a Canadian company, doing business in Canada to Canadian consumers would hide the fact that their prices are not in Canadian dollars. Further, one of my email to them asked if there was tax charged on their glasses. The reply stated "the price you see in your cart is the total charge", this was not true. My cart total was in Cdn dollars and the final cost was over $100 more. Needless to say, I canceled my order and am purchasing with a different company. Do better Kits!

16 de enero de 2024
Opinión espontánea

Respuesta de Kits

Thank you for bringing this to our attention, and we apologize for any confusion regarding the currency on Kits.com.

To clarify, Kits.com operates in US dollars. For a smoother experience in Canadian dollars, we recommend visiting Kits.ca, our dedicated site for Canadian customers.

We respect your decision to cancel your order and appreciate your understanding. Should you reconsider, Kits.ca offers a more seamless and transparent shopping experience for our Canadian customers.

We apologize for any inconvenience and value your feedback as we strive for continuous improvement.

For further questions or concerns, feel free to reach out.