SM

Stephen McHale

Nueva Zelanda

Opiniones

Opinión sobre SIXT New Zealand

Opinión sobre Olivenorma

Valorada con 2 estrellas sobre 5

Badly made product

I ordered a wand. I felt that the website had given the impression of a hand made wand. At $40 I was expecting a high quality product. What I received looks like cheap mass produced plastic, similar to those Harry Potter wands in toy shops but less neatly finished. TBF to the company I did receive the product in a timely fashion. However I feel ripped off.

31 de diciembre de 2025
Opinión espontánea

Respuesta de Olivenorma

Thank you for taking the time to share your feedback. We are sorry to hear that the wand you received did not meet your expectations in terms of quality and finish.

Our wands are made based on the design and materials described on our website, and we would like to better understand the specific issue you experienced so we can review it internally and see how we may assist you further.

Could you please kindly provide a few clear photos of the wand you received, including the overall appearance and any areas you feel are poorly finished? This will help us accurately verify the situation and determine an appropriate solution.

We appreciate your cooperation and look forward to your reply.