123-3D.co.uk Opiniones 

110
TrustScore: 4 sobre 5

4,0

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Meh . . ok, not terrible, at least the stuff I ordered arrived - and on time, but the two rolls of "fluorescent pink" I ordered are absolutely nothing like the images on the website, not even close,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Daniel was determined not to drop the problem until he had helped me to solve it. His replies were prompt and helpful, and he even went back to the manufacturer to find me a solution. I can't praise... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

126487) Review: Bought a SUNLU FilaDryer S4 on 17 Apr 2025 (Order 126487). It’s defective (powers off within ~60 seconds; flickering display). I emailed 123-3D on 31 Aug 2025 with a warranty... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Website is easy to navigate i placed my order it arrived the very next day totally hassle free will definitely be using again

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrónica

Escrito por la empresa

123-3D.co.uk offers a huge range of affordable 3D printing supplies to the UK consumer at the best possible prices. We hold a large stock of 3D printers, filaments, and 3D printing accessories available for Next Day Delivery and 3D experts on hand to help you with any 3D printing support you need.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

110 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,0

Todas las opiniones

(110)

22 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Incredible service

Incredible service! Ordered after 4pm on a Thursday and it all arrived on Friday. I was missing a UK plug (came with a European one), emailed at 4:50pm Friday. Was at my house by 7:30am Saturday.
Can't fault them.

31 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service is totally useless

Customer service is totally useless and disrespectful - 3D printer purchased just over 12 months ago with major faults and providing zero customer support....

What a waste of time and money - I'd advise you think twice before buying from these people.....

28 de octubre de 2024
Opinión espontánea
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Respuesta de 123-3D.co.uk

Dear Tim,
thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. We offer technical support on products that are covered by our 12 month warranty. We are fortunate to have an experienced technical team to help with any issues with your printer during this time. Beyond this time frame we advise you contact the manufacturer for any ongoing support. Thanks 123-3D

Valorada con 5 estrellas sobre 5

I placed my order on Saturday…

I placed my order on Saturday forgetting about the bank Holiday my order arrived 💯 damage free, with a curtious driver from DPD, have already recommended 123-3D to my family

28 de agosto de 2024
Opinión espontánea
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Respuesta de 123-3D.co.uk

Thank you for your review, we look forward to seeing you again 👍

Valorada con 5 estrellas sobre 5

Ordered a new Creality K1 Max and it…

Ordered a new Creality K1 Max and it had a fault out of the box with a sensor so could not complete the self setup. I contacted customer services that evening via email and by the next morning before 9am I was contacted by Becky who without question arranged a replacement printer that was delivered the next day and the faulty one collected. This is the best customer services I have every dealt with, no fuss no questions they just fixed the issue and could not do enough to keep me happy.

I would strongly recommend 123-3D to anyone.
Will be buying a lot more kit from this amazing company.

Thank you so much.

1 de agosto de 2024
Opinión espontánea
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Respuesta de 123-3D.co.uk

Thank you for taking the time to leave a review.
We aim to resolve any faulty issues as quickly as possible for all our customers!

Valorada con 5 estrellas sobre 5

Just ordered my creality 3 V3 ke…

Just ordered my creality 3 V3 ke yesterday said 3 to 5 working days for delivery received my order today very quick delivery will definitely be ordering again

1 de junio de 2024
Opinión espontánea
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Respuesta de 123-3D.co.uk

Thank you for taking the time to leave a review.
Many thanks,
123-3D

Valorada con 5 estrellas sobre 5

If you want to buy a 3D printer, but it from here

I orderd the Creality K1 Max shortly after 5 pm on the Tuesday and it was delivered before 11 am on the Wednesday - brilliant. In the toolkit was a USB drive and on that was a video on how to unpack, assemble and setup the printer, a really good asset, well worth watching. I used it as a step-by-step guide. I have it connected to my wired interenet and it works perfectly well. The test prints are really good but you would expect that. I have also printed some items that I have created using Tinker CAD and the results were really excellent. I'm very pleased with the printer.
On another note; being unfamilier with the printer and some of its options I hade some questions that needed answers. I rang the company and spoke to Steve, he was most helpful and spent some time with me on the phone going through some of the settings. Really excellent service.

22 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great website

Great website, I will definitely be ordering from here again!

Quick delivery, great quality products

1 de mayo de 2024
Opinión espontánea
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Respuesta de 123-3D.co.uk

Thanks for your review, we look forward to seeing you again!

Valorada con 5 estrellas sobre 5

Above and Beyond

I recently purchased a Voron and am extremely happy with the kit. More importantly though is the above and beyond customer service provuded by Steve and his team. A truely great customer experience. Thank you.

1 de mayo de 2024
Opinión espontánea
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Respuesta de 123-3D.co.uk

Thanks for your review, we are always happy to help!

Valorada con 5 estrellas sobre 5

Many companies could learn about…

Many companies could learn about customer service from these guys!

I ordered a creality k1 max from 123-3d, unfortunately there was an issue with one of the fans which meant I could progress past the self scan stage.

Contacted 123-3d spoke to their technical advisor who ran through some diagnostics with me, unfortunately that didn't work. So they sent out a replacement printer which arrived next day, and the courier took the original printer back to 123-3d.

Would recommend 123-3d to anyone looking to buy a 3d printer hands down!

4 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top value and lightning quick service

Having a few doubts when first visiting the site, I’m please to say they were very much unwarranted! I bought a Creality K1 Max and it was extremely well priced. I paid the extra £6 for courier delivery and it arrived the next day! Not only that but there were two complimentary reels of filament included. I haven’t had cause to contact for any support, but based on this alone I will most certainly be purchasing from them again!

22 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Website is a little clunky, but the service is excellent service. Ordered 4pm and it arrived lunchtime the following day by DPD.

Items were exactly as ordered

6 de marzo de 2024
Opinión espontánea
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Respuesta de 123-3D.co.uk

Thank you for taking the time to leave us a review.

Valorada con 5 estrellas sobre 5

Very impressed with the service

Very impressed with the service. Everything from the website, the order, through to receiving the printer was tops. Loved how quickly they posted it. I received it the next day. Will definitely use them again.

29 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Stars all the way

5 Stars all the way,
Had piece of mind when i saw 123-3D was connected to Cartridge People whom I use for my printer supplies for work.
New to 3D printing so took a while before I made my decision to part way with my money.
Not only the best price online, but had next day delivery and the follow up service from Steve could not be any better.

Well done to 123-3D for exceptional service!

Already adding to my basket for my next order!!!

Thanks

29 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

New to 3D printing

New to 3D printing, I originally chose the wrong printer and couldn't get it going. Steve was really helpful and we talked through the issues before agreeing that I would be better off with a different printer. I got a refund with no quibbles and the new printer arrived within 24 hours of placing the order!
The Creality K1C is brilliant. It was easy to set up and I printed the benchy in pla in 18 mins - compared with 2.5 hours for the previous printer. The quality was better too.
I got it connected to the wifi and working with Creality Print in a few minutes and then successfully printed in ASA at the first attempt.
I will definitely be using 123-3D again and can't praise Steve enough for his help.
Tony

23 de febrero de 2024
Opinión espontánea
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Respuesta de 123-3D.co.uk

Hi Tony,

Thank you for taking the time to leave a review.
We are glad to help, and look forward to seeing you again in the future.
Regards,
123-3D

Valorada con 5 estrellas sobre 5

Great service

First time ordering filament from here. Great service arrived almost next day. Well packaged and presented. Will be using them again.

6 de febrero de 2024
Opinión espontánea
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Respuesta de 123-3D.co.uk

Thank you for taking the time to leave a review, we look forward to seeing you again!

Valorada con 5 estrellas sobre 5

Speedy delivery and telephone help

Ordered an Creality Ender 3 v3 SE and it arrived next day as promised. On the day it arrived it only took about 20 minutes to set-up and my first print (the example cat) was completed about 30-40 minutes later.

I've had a couple of questions about the printer and phoned 123-3D, the team have been really helpful. Not only answering my questions but talking me through the calibration options that are included in the software.

Very happy with the printer, with the delivery speed and with the help I've been given over the phone.

24 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Steve's the man!

Spoke to Steve in regards to purchasing a K1 3D Max, he was super healpfull, like probably more heplfull than I could explain.

Great service, nice and honest and has easily earned my purchase!

Thanks Steve!

24 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service when items had to be back ordered, They offered to send my items individually to avoid holding up product development but in the end didn't need to as everything came in exactly on time!

19 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great advice

Fast and safe delivery. When I had a querie, 123-3D gave me better advice than the manufacturers support team.
I highly recommend them.

18 de diciembre de 2023
Opinión espontánea
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Respuesta de 123-3D.co.uk

Thank you Sarah, its always great to hear feedback

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