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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We were in desperate trouble on thurs before the easter fri as we had run out of oil. We phoned many place who couldn't help and then we across Nick and his son - who within 2 hrs of putting in the or... Ver más

Valorada con 5 estrellas sobre 5

Nick & Matthew of 123Oil are simply amazing , I would not have believed that such service existed . Home Fuels Direct let me down so badly over a four day period that I was running on fumes - - then... Ver más

Valorada con 5 estrellas sobre 5

Let down by boiler juice in the covid 19 crisis Nick came to the rescue within 6 hours. Slightly premium price but for a super premium service. Offered good price when life returns to normal. Aga war... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service. Helped us out 3 days before Xmas when oil running very low. Phoned at 8am immediate response and oil delivered a few hours later. Couldn't have asked for better service. Wil... Ver más

Información sobre la empresa

  1. Proveedor de gasóleo
  2. también en la categoría
  3. Proveedor de cera
  4. Proveedor de combustible
  5. Proveedor de combustible diesel
  6. Proveedor de queroseno
  7. Servicio de recolección de residuos

Escrito por la empresa

Emergency oil supplier of Red Diesel, Kerosene, heating oil, lubricants and greases Emergency Oil Supplier, Same Day Or Next Day Delivery supplying Kerosene, Red Diesel, Adblue, and Lubricants. We operate throughout the United Kingdom supplying Nationally 24/7. 123oil is your one stop shop for all your oil products in the UK. Great prices on Gas Oil,Red Diesel, Kerosene, Fuel Oil, Waste Oil Collection,Spill Kits, Absorbent Granules, Tanks, Tank Cleaning and Alternative Fuel Oils . We are a well established fuel and lubricant supplier delivering Fuel and Lubricants throughout the United Kingdom. Quality Assured · 24 Hour Emergency Service · Same & Next Day Delivery. The UK Leading Supplier Of quality fuels and lubricants. T 0845 257 1377 (24 Hours) Emergency Helpline


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

97 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,6

Todas las opiniones

(97)

16 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Total waste of time.

Total waste of time.
We ordered 500 litres of heating oil they confirmed delivery for the following day they didn't turn up. They have ignored phone calls emails and WhatsApp messages.
Shame because we have used them in the past and thought they was a company we could trust and rely on but guess not we have ordered from a different supplier now and I'm guessing we will not be ordering from 123oil again. Total Shame

18 de diciembre de 2021
Opinión espontánea
Logotipo de 123oil.co.uk

Respuesta de 123oil.co.uk

You state the following " We ordered 500 litres of heating oil they confirmed delivery for the following day they didn't turn up " We are quoting for delivery before Christmas now when you placed order did you prepay or agree to an emergency delivery fee ? Our local competitors are quoting middle of January for delivery we are not . We operate 2 tankers and we can confirm that they would have been with you before Christmas we are not a mobile Marina as I sure you filled off your local Marinas pump. I would polite fully suggest you remove this negative review as it is very unfair and unjust. I look forward to you removing this review. I have made you aware that we had a comms issue. I am sure you did not buy of my rivals and that you purchased your kerosene from a marina pump as you would not get a delivery before Christmas off anyone else in the local area. We thank you for your past business but feel your review is outrageous and not a true reflection on our company.

Valorada con 5 estrellas sobre 5

Great service

We were let down by our current provider and desperately needed more oil. I went online to get a quote and Nick phoned me within 5 minutes and delivered within 48 hours. Great service and I would definitely use them again.

17 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

An amazing service

After being let down badly by my regular supplier of heating oil 123 Oil delivered the next day to save us from running out of oil. I am now switching to be a regular customer. Cant thank them enough for being so kind, efficient and reliable

13 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Saved the day, thank you…

Having realised I had run out of oil at 9pm on Monday, few phone calls with no delivery available from anyone else before Friday, Then Nick replied to my voicemail and managed to get a delivery sorted for me the following day, tanker arrived at 10am following morning. Reliable and fantastic service, would definitely recommend. Many thanks 123oil, you savedus from a few uncomfortable cold days and we couldn't be happier about that 😊.

27 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Service

One call to 123oil on a Saturday morning and our emergency was dealt with in a way that I can only describe as providing outstanding customer service. Order taken, kept informed, delivery made so highly recommend 123oil and will be using them for our regular supply. Thank you to the 123oil team, you are amazing.

19 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Just Amazing

Nick & Matthew of 123Oil are simply amazing , I would not have believed that such service existed .
Home Fuels Direct let me down so badly over a four day period that I was running on fumes - - then , like magic , one phone call to Nick at 17:30 & my oil found it’s way from Sutton Coldfield to Henley-on-Thames by 11:00 the next morning .
I am so grateful to two very kind helpful professionals.

17 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

After being let down by Watsons Oil and having run out, I contacted Nick at 123 at 3pm who arrived for a delivery to arrive the next day. The driver was with us by 8.15am. Nick also offered me advice should I have issues restarting my boiler and other solutions to avoid running out again. Truly exemplary service.

15 de abril de 2021
Opinión espontánea
Logotipo de 123oil.co.uk

Respuesta de 123oil.co.uk

Sarah, all part of our same day next day oil delivery service . Glad we were able to assist in your emergency heating oil requirement. Thank you for your kind review .

We look forward to providing you a competitive price, efficient , prompt delivery when you next need some heating oil .

Valorada con 5 estrellas sobre 5

5* service guaranteed

What fantastic service we had from 123 oil when they came to remove our oil and tank when we changed to gas in the village hall in Derrington.
These guys were on time ,friendly ,very helpful, and did an amazingly tidy and efficient job of emptying the tank and removing it onto the back of their truck.
The price was the best on the internet and I would recommend these guys 100%
Thank you so much Derrington village hall committee

3 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were in desperate trouble on thurs…

We were in desperate trouble on thurs before the easter fri as we had run out of oil. We phoned many place who couldn't help and then we across Nick and his son - who within 2 hrs of putting in the order had delivered the oil. Great family run business and v professional. When Nick's son had finished delivering the oil he even offered to bleed our tank in case there was any problem with boiler starting. Thks to both again and keep up the great service

2 de abril de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had been let down by another company…

We had been let down by another company and had no heating or hot water. The service was great and they came within four hours. The person who answered the phone was so helpful.

7 de marzo de 2021
Opinión espontánea
Logotipo de 123oil.co.uk

Respuesta de 123oil.co.uk

Thank you for your very kind comments we are so glad we could assist in your emergency oil requirements and we look forward to servicing your future oil requirements always here to help our standard delivery prices are always competitive

Valorada con 5 estrellas sobre 5

Truly brilliant service

As a result of a faulty gauge we ended up with no oil - with freezing temperatures and a baby in the house we needed same day delivery. All suppliers that advertised same day delivery were quoting at the earliest, a 7 day delay! Called 123 and the guys were so helpful. They went above and beyond to deliver our oil on the same day and had the house warm by the evening (including bleeding the boiler). This was appreciated even more when I found out they had driven for over 2.5hrs to get to us! A great service throughout - thanks to all at 123

13 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

SAME DAY DELIVERY..…..

SAME DAY DELIVERY...Absolutely brilliant customer service. Exactly how all businesses should run. Unfortunately I ran out of kerosene oil and was stuck with no hot water or heating (my fault). I must of rang 50 different companies before I came across 123 Oils. I spoke to Nick who was very helpful and he sent someone out the same day (6 hours later than the call) to refill me up again. Matt the fuel delivery driver was very quick and incredibly helpful resetting my boiler and priming it in the rain!!! as it was blocked which took a further 20 minutes. He didn’t have to but he did it so we were fully operational again. Woudn’t use anymore else, very competitive prices. 123 OILS

11 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Thanks to a faulty gauge we found ourselves completely out of oil. Our usual supplier was less than interested in helping and none of the other suppliers that offered same day delivery on Google were actually able to do anything faster than 2 days. Then we found 123 Oil. The lovely calm chap on the end of the phone made it so easy to order that we actually wondered if the oil would turn up - we just couldn’t believe it could be that easy! Sure enough though, at 3pm that afternoon a knight in a shining tanker arrived and we all had heating and hot water again. Will be telling my old supplier where to poke it now and switching to 123.

12 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Let down by boiler juice in the covid…

Let down by boiler juice in the covid 19 crisis Nick came to the rescue within 6 hours. Slightly premium price but for a super premium service. Offered good price when life returns to normal. Aga warm radiators warm whole hose 12 degrees warmer. Priceless. A warm thank you
Derek Allen. Ashton under Hill

30 de marzo de 2020
Opinión espontánea
Logotipo de 123oil.co.uk

Respuesta de 123oil.co.uk

Derek thank you for your kind comments and we look forward to assist with your future heating oil requirements at discounted prices , your comments have been noted and we are so pleased we could assist in your emergency need , to you and your family take care , stay safe , stay calm , and most of all stay warm .

Please continue to support your specialist independent THANK YOU for your business

Valorada con 5 estrellas sobre 5

Superb on time service

I was without heating oil and hot water for 14 days as the driver of 3 companies could not get up my drive, slipping off the sides. I was most impressed with the service of 123oil , who delivered with their skilled cheeful driver without any difficulty. Being an 80 year old woman you can imagine my relief. Thank you, Ursula Hall

21 de marzo de 2020
Opinión espontánea
Logotipo de 123oil.co.uk

Respuesta de 123oil.co.uk

Ursula it was a pleasure to assist you and we are glad our efforts were appreciated. Happy we were able to keep you warm and safe. We are a specialist emergency oil supplier and where other fail we like to succeed .Thank you for your kind comments, thank you for your second and we look forward to delivering this in April.

Valorada con 3 estrellas sobre 5

Terrible - avoid

Terrible. They were meant to deliver oil for central heating tank yesterday in Swindon but did not arrive. Despite numerous phone calls, no one answered or made contact. They've left an old lady with no heating and hot water and no idea of if they are going to deliver the oil.

Update 26.12.19 She was contacted by 123oil the day after the oil was due and a redelivery was arranged and the company were apologetic. Although their company should contact people in better time and let them know what is happening, they have delivered the oil so I have updated the review. This was their response:

Can you please remove this review . You were contacted on the Saturday explaining the person that took your was rushed to hospital with severe chest pains and did indeed spend 2 days in ICU . It is very unfortunate that there was a non delivery on Friday due to circumstance out of our control. You were given a full refund. You will be aware you tried many companies that could not deliver until the New year you were contacted when our director was fit again on the Saturday even though he has been most unwell.

I would appreciate if you could remove this negative review as I feel in the circumstance this review is inappropriate.

Many thanks for your understanding in this matter.

21 de diciembre de 2019
Opinión espontánea

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