12 Volt Planet Opiniones 61

Joe from email customer support was very helpful, polite and quick in replying to queries I had regarding the company's battery products :) Hope Joe or his manager sees this!

Great experience buying products from this shop, Joe was a great help on the phone helping me setting up my dc to dc charger. I would highly recommend buying products from this shop

$13 for single core 4AWG from 12v shop v $21 for 2 core from another supplier! That's a saving of $5 a metre as I needed black and red cables!

Everything they sell is more expensive than other suppliers including shipping.

Maybe do your due diligence and shop around.

Amazing service when I wanted to return something. Got a replacement product with a day. Highly recommend them.

Great experience.
There was a small problem with my (2nd) order, I contacted them and they responded and resolved the issue quickly. Exactly as it should be when issues arise.
Great service, would use again.

I've used this company a few times now and have always received the products, well packaged, good quality and quickly.
The web site is packed with info and well presented

Ordered a marine boat switch fused panel ,fitted it then had some rain and the lights came on when the switch was off !
Contacted 12volt planet to be told :it wasn't water proof ?? Boat marine ?? No refund offered ,useless for the job avoid

Fantastic customer service. Joe Miller was straight on the case when our solar panel arrived broken. He arranged for the broken panel to be replaced and three days later that issue is now sorted with a new panel in great shape. We've ordered from 12 Volt Planet before as we get our solar project off the ground and everything has been great. No hesitation in recommending this supplier. ⭐⭐⭐⭐⭐

⭐️⭐️⭐️⭐️⭐️ company! Brilliant customer service! Good quality products with fast shipping! Wouldn’t buy any 12v electrical products from anyone els

Excellent customer service. After placing an order I realised I had forgotten something, so sent email asking if it could be added.
Received auto reply stating closed for period, open again on Jan 2. Fair enough.
Then got another email to say item had been added free of charge (was small value anyway) and one day layer order has been despatched. And this on Dec 29th

12 volt planet are a fantastic company to deal with. Totally recommend.

I had a customer who wanted to live off grid with his motorhome. I spoke to Richard ant 12 volt planet and he put together a great package of equipment for him to suit his needs. Richard helped with cable sizing, circuit protection and wiring diagrams. We had a few issues with setting up the app and he talked us through it.

There delivery was great, the products they sell are top quality but their customer service is fantastic.

I would like to thank Richard and 12 volt planet for all their help.

Gary wells
Wellow leisure services.

Ordered from 12 Volt Planet several times during my ongoing campervan conversion. They have a comprehensive range and an excellent website with extensive information and educational resources, including an invaluable voltage drop calculator. They don’t always have everything you might want in stock but I suspect this is supply chain related rather than them as an organisation.

When I have contacted them they have replied promptly and resolved my issue (which was my fault) immediately with no hassle at all.

Would strongly recommend for anyone working with 12 volt electronics.

I have bought several products from here over the years both large and small. Service and delivery has always been good with polite knowledgable staff.
Not the cheapest but it makes a change to get good service these days. Only had one issue in the years i have been buying from them which was a defective product which is being replaced under warranty and is no fault of 12v planet.

I placed my first order with them and realised I'd ordered the wrong size cable. I messaged them on WhatsApp and got a response in about 5 minus. 2 minutes later they had swapped the cable for the right size and refunded me the difference. Fantastic setup, excellent range of products and great customer service!

Extensive range of well tested, high quality products, great website and a very helpful support team. Thanks guys.

Excellent, first time of dealing with 12 Volt Planet, the fact you can talk to and order over the phone is great.
Joe who I dealt with was incredibly knowledgeable, and the advice was brilliant.
Well wort the five stars. Thanks

Great range of products and exemplary customer service when I messed up my order.
Highly recommend.

I forgot to add the last item on my list when placing a mixed order. I Whatsapp'd them out of hours to ask if they could add it. First thing next morning they'd messaged me back to say they'd added it to my shipment free of charge to save complication. Now that's putting service first. Plus they have a great range of products. Well done 12voltplanet!

First class technical support with advice on choosing components and accessories. The equipment was ordered and arrived over the next two days, with a follow-up call from them to check everything was ok with the delivery - first class service, much better than two other well known suppliers of similar products - thank you

My first order got lost in amongst the Royal Mail strike. The team sent a 2nd one out and it arrived just in time for me to get a camper finished. Thanks team