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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service from Craig and his team. They arrived promptly, very clean and tidy when they finished. I was very impressed with their effciency in working plus the windows look brilliant. Would de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Couldn't fault Jamie or Luke in anyway at all,from start. to finish they was on time, courteous,polite always cleared up afterwards and done an outstanding job,our windows look amazing and we've had... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Conservatory install which leaked from day one. Byfold doors were 10 mm to short so property insicure. As a master locksmith I made it secure. Rics surveyor condemned it. Due to the poor work. D... Ver más

Valorada con 5 estrellas sobre 5

I have just had new windows fitted by 1st Scenic and they look great. The fitters were very friendly, and I was especially impressed by how quickly and efficiently they did their work.

La empresa ha respondido

Información sobre la empresa

  1. Tienda para la reforma del hogar
  2. Instalador de doble acristalamiento

Escrito por la empresa

For great value double glazing and 1st class service, visit 1st Scenic. Based in Orpington, we're well placed to serve clients across Kent.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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4,3

Todas las opiniones

(33)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

An absolute 💯 positive experience with…

An absolute 💯 positive experience with this company.
Very kind people from Debbie from admin to Sam whom I discussed the entire process.
Sam and Lou installed out back door and flag window. Did a really clean and neat job.
Definitely will use this company again.

Thank you for everything!

8 de enero de 2025
Opinión espontánea
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Respuesta de 1st Scenic

Hello Miss Szucs, So pleased to hear you are happy with our product and service. Thank you very much for taking the time to send us your review, it really is appreciated.

Valorada con 5 estrellas sobre 5

Top job

Absolutely without shadow of doubt a brilliant company. I’m am so pleased with everything from initial quote right through to the fantastic installation by Sam and Luke. They did an outstanding job not a mark inside or out, you wouldn’t know they have been here. Also to add the look and quality of the product is fantastic.

23 de septiembre de 2024
Opinión espontánea
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Respuesta de 1st Scenic

Hello Mrs Dilkes, We are so pleased to hear you are happy with your product and all of our services provided. As we are a small local company it really means a lot that you have taken the time to leave this review. We will certainly pass your comments on to Sam and Luke. With massive thanks all the team at 1st Scenic Ltd

Valorada con 5 estrellas sobre 5

great customer service and fitters

We had a very good experience with this company, from the sales, very knowledgeable and calm person that didn't insist on the sale, to a very good team of fitters. Our door looks incredible, just what we need!

8 de marzo de 2024
Opinión espontánea
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Respuesta de 1st Scenic

Thank you so much for taking the time to send a review on our company and service. To have your feedback on your experience and to know that you are happy with your product and our works is greatly appreciated.

Valorada con 5 estrellas sobre 5

Excellent installation and service

Our installation was a new composite front door with side lights, and a new glazed porch door with side lights. We are very pleased with it - it looks smart and has completely transformed the entrance to our home. We received excellent service throughout the process, from Dave in Sales, through Debbie in Admin and our fitters Steve and Eamonn. Many thanks for doing such a good job.

2 de febrero de 2024
Opinión espontánea
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Respuesta de 1st Scenic

Hello, Thank you so much for your kind feedback, it is much appreciated. We hope you continue to enjoy your new Porch and Front doors, if we can be of any further assistance please do get in touch!

Valorada con 4 estrellas sobre 5

Great end result!

Firstly, I must say that I LOVE my new Red Solidor London Door. I have a 1930's house which needed a slightly smaller gauge and pairing back of some rendering around the door and other companies I contacted couldn't really help me so 1st Scenic came to the rescue. The sales team weren't pushy at all and I felt supported throughout the process. I was contacted ahead of the expected date for installation a week before it was due.
My only not-so-good experience came on the day of installation (hence knocking a star off my rating) it took two additional days of waiting for the door to be installed and communication wasn't the best at this point. That being said, I was extremely impressed with the work that went into my doorframe (which was in a worse state than expected), and the door looks amazing. Despite another issue with the lock which was rectified immediately, I am happy to recommend 1st Scenic.

14 de enero de 2024
Opinión espontánea
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Respuesta de 1st Scenic

Thank you so much for taking the time to send a review on your experience with us. As a small family run business it is greatly appreciated. Unfortunately, there was a delay with your installation and a communication issue on the day which we do apologise for. We will take steps to help ensure that this will be better dealt with in the future.
We hope you continue to be happy and enjoy your new front door and that as a valued customer we can be of service to you again in the future.

Kind regards all the team at 1st scenic Ltd

Valorada con 5 estrellas sobre 5

Wow ! What an excellent Company

Wow !! What an excellent, well run Family Company, from start to finish the whole process was above excellent, from Sam to Debbie and
The fast and efficient fitters on the day, nothing was too much trouble,
A big thank you & we are so happy with our lovely new window. 👍👍👍

26 de septiembre de 2023
Opinión espontánea
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Respuesta de 1st Scenic

Thank you for your review, we really appreciate your kind words and we are glad to hear you were happy with the services provided.
The Team at 1st Scenic Ltd.

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. The installation teams were brilliant, tidy, friendly and worked so hard. We could not fault them. Highly recommend

22 de septiembre de 2023
Opinión espontánea
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Respuesta de 1st Scenic

Thank you very much for your review, we appreciate this greatly and are glad to hear you were happy with the service provided.
The Team at 1st Scenic Ltd

Valorada con 5 estrellas sobre 5

Excellent customer service

I've been a 1st Scenic customer for 4 years. I had a problem a while ago but since the company has been under new ownership, I have found 1st Scenic to be incredibly customer-focused, quick to respond to my questions, and very fast to turn things around. The team are friendly, professional, and respectful. After fitting my new patio doors, they left the place clean and tidy. Even the after-sales and customer service are very responsive and I felt in safe hands. The price was very reasonable and I'm very happy with the quality. I will always use them for glazing and doors and highly recommend them to everyone looking to replace doors and windows. They genuinely care about their customers and this made the whole experience of dealing with them a joy. I highly recommend them.

7 de julio de 2023
Opinión espontánea
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Respuesta de 1st Scenic

Thank you so much for your kind words, it is greatly appreciated to hear you were pleased with the service received and you are happy with your new patio doors. If you do feel as though we could be of service to you in the future please do not hesitate to get in touch.

Thank you from the 1st Scenic team.

Valorada con 1 estrellas sobre 5

Have a leaking roof on conservatory…

Have a leaking roof on conservatory roof, company inadequately insured for damage caused. Still fighting against a rude and aggressive staff after 4 years don't touch with a barge pole

27 de diciembre de 2020
Opinión espontánea
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Respuesta de 1st Scenic

Hello, we are sorry to hear you were disappointed with the service provided by 1st Scenic. We have since changed Ownership and do pride ourselves on customer satisfaction.

Valorada con 5 estrellas sobre 5

Guttering Soffit & Fascia replaced

All the Guttering, Soffit & Fascia were replaced. The two fitters done a neat & tidy job taking away all the rubbish working through the bad weather.
I would be happy to use them again.

21 de octubre de 2020
Opinión espontánea
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Respuesta de 1st Scenic

Thank you very much for your review, we appreciate this greatly and are glad to hear you were happy with the works.
The Team at 1st Scenic Ltd

Valorada con 1 estrellas sobre 5

The worst company we have ever dealt…

1st Scenic have to be the worst company we have ever dealt with. So many problems with very poor workmanship and errors and unprofessional in so many ways. Certainly not a company we would deal with again or recommend to anyone.

7 de abril de 2019
Opinión espontánea
Logotipo de 1st Scenic

Respuesta de 1st Scenic

Hello, we are sorry to hear you were disappointed with the service provided by 1st Scenic. We have since changed Ownership and do pride ourselves on customer satisfaction.

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