Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Información sobre la empresa

  1. Programa de acondicionamiento físico
  2. Clases de fitness

Escrito por la empresa

Our mission is to empower people to love themselves harder and express themselves louder. We're the dance cardio class that is taking the world by storm, and our Certification Program equips Instructors to teach our one-of-a-kind class structure, grow their confidence and transform from the inside out—body, mind, AND heart.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

1 opinión

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

"Free trial" isn't free, hard to cancel

I signed up for TrustPilot just to warn people to avoid this shady business. Everything about my experience with 305fitness (specifically the At Home version) has been horrible.

tl;dr: the website is hard to navigate, the classes are too hard for beginners, they charge you on the first day of the 3-day "free" trial, and make it very difficult to cancel your membership

First, the website is confusing and difficult to navigate. I did not know where to go and kept getting brought back to the same page. The ability to search for At Home classes is limited (more on that next).

Second, I tried out a few recorded classes and found them way too difficult, even though they were marked as "medium". There did not seem to be any way to search for classes by difficulty, and the classes did not offer any modification or introduction for people who aren't already skilled dancers. Of course, I understand that the site is catering to people with dance experience, and I can't expect everything to be tailored to my low dance ability. But I was still shocked at how completely inaccessible the site is for people with little to no dance experience.

Most importantly, the 305 At Home site advertises an opportunity to try it "free" for 3 days, but I later realized that my credit card had been charged for a monthly membership THE SAME DAY THAT I SIGNED UP! That is not how "free trials" usually work.

Even worse, they make it almost impossible to cancel. I decided to cancel within an hour after signing up because of how bad my experience was with the website and classes. It was very difficult to find the link to cancel the membership (see bad website) and there is nothing in the FAQ about membership cancellation. But anyway, I eventually found the hidden link and clicked "cancel membership". A message said my request had been submitted and I would receive a confirmation within 2~3 days. It has been more than 3 days and I never received an email to confirm my cancellation. Worse, they do not send an automated email when you submit the cancellation request, so you have no way to prove that it was even submitted.

24 de febrero de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más