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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I highly recommend 360 Digital Bay. Rob and his team did an awesome job re-vamping my website. I was struggling with a badly put together website that was not working for me at all. And I just did... Ver más

Valorada con 5 estrellas sobre 5

I recently tried out this animation video service, and let me tell you, it's like they sprinkled magic animation dust on my ideas! 🌟 From prompt delivery to smooth communication, they care about cust... Ver más

Valorada con 1 estrellas sobre 5

WORST EXPERIENCE EVER! Everything started off great until we ran into some bumps. I spent HOURS trying to resolve without much help. All Nick could tell me was "you can look into that". I hired them t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

True Professionalism~ My introduction to 360 Digital Bay company was with Jerry Stevens the owner, also working with Rob... wonderful. Thereafter, Dani Darwin was fabulous, the Project Manager (alon... Ver más

Información sobre la empresa

  1. Web designer
  2. Estudio de animación
  3. Servicio de edición de vídeo

Escrito por la empresa

360 DigitalBay is a USA-based mobile design agency specializing in custom website development and video creation and has top industry experts and the most experienced people in USA.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

31 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Exceptional customer service

I am so very grateful for Nick and his team! He was so very patient with me as I wanted to embrace our ideas and I had to regularly get approval from our board (we are nonprofit). He was able to capture the vision and paid attention to every little detail until we felt completely satisfied! I read some other reviews, but I have communicated with many other developers and the price here is very economical for everything and the commitment to customer service sets 360 DigitalBay a cut above the rest. Thank you Nick and team for everything, we love our new website and are thankful we chose your hosting platform as it’s much more affordable than what we were using (GoDaddy). 10 out of 10 , thanks!!

17 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worst experience

The worst experience, 360digitalbay is a scam. I had an agreement with them to build my site. They built my site which was not functional and I paid per agreement. They had asked 150 for hosting the site, but they increased the rate to 200 with no notice, and when I told them I wanted to go to another company for hosting and I needed my website files to take to another vendor, they refused to give me, even though I paid for it.

14 de noviembre de 2023
Opinión espontánea
Logotipo de 360digitalbay

Respuesta de 360digitalbay

Dear Betiel, Your agreement with us concluded in September 2022 whereby we handed over your Live website complete with a Domain & Hosting Plan for $150 valid for 1 year. Your website, https://betielhh.com/ being an informative website, was Live till September 06 , 2023 and got suspended due to non-payment. Since Domain & Hosting is a 3rd party service we offer, prices for 2023 have changed from $150 to $200 which was communicated to you on call. Now you asked us to retrieve a copy of your website from our Code Repository, since your Hosting Plan expired and you no longer have access to your website, for which we asked you to pay since it would require effort from our Developers to search & retrieve the code. You insisted that we do that free of cost, which we denied of course, or you would "Bad Review" us, which evidently you did.
Still, you are welcome to get your copy of your website code from us, paid of course, but at a very discounted price. Just call us whenever you're ready

Valorada con 5 estrellas sobre 5

Customer service has been outstanding

Customer service has been outstanding! The process was extremely easy! I gave my requirements, timeline, and expectations. After a few business days....the team sent me a draft. WOW!! I was impressed. The #1 thing I loved about this process was the communication between myself and the team. I would recommend this company to any business small or large! I am a very small company (Disabled Veteran), and they took time and effort to make my website "Top Notch"!!! Extra Thank you to Rob & Nick!! Semper Fi, Jon C.

1 de noviembre de 2023
Opinión espontánea
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Respuesta de 360digitalbay

Thank you for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with our customer service and that we were able to exceed your expectations with your website project. It was our pleasure to work with you, and we're proud to have been a part of making your website "Top Notch."

Valorada con 5 estrellas sobre 5

360 Digital Bay designed a gorgeous…

360 Digital Bay designed a gorgeous website for me and were very diligent about making sure the site was customized to my liking and my brand! I very much appreciated all their hard work in making this website a beautiful reality for my business! Rob & Nick are very helpful and very knowledgeable. I would definitely recommend them!

31 de octubre de 2023
Opinión espontánea
Logotipo de 360digitalbay

Respuesta de 360digitalbay

It's fantastic to know that they were attentive to your needs and delivered a customized site that aligns with your brand. Thanks for the recommendation, and I hope your business continues to thrive with its beautiful new online presence!

Valorada con 5 estrellas sobre 5

360 Digital Bay saved my website!

I was coming off a bad break up with a design company who took a lot of my money and tried to strong arm me into products and designs I did not want. Then I found 360DigitalBay!!
360 completely rebuilt and redesigned my website for a very very economical price. Nick and Rob are fabulous. Very patient. Great personalities. Step-by-step experience for me that I really appreciate. Somehow they could read my mind so what I envisioned came to life. I HIGHLY RECOMMEND THEM.

15 de octubre de 2023
Opinión espontánea
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Respuesta de 360digitalbay

We are so glad to hear that you had a positive experience with 360DigitalBay!

Valorada con 5 estrellas sobre 5

Super fast

Fast and super professional. Communication was effortless and got what I needed sooner than expected . Would recommend

13 de octubre de 2023
Opinión espontánea
Logotipo de 360digitalbay

Respuesta de 360digitalbay

Thank you so much for your kind words! We are delighted to hear that you had a positive experience working with 360 Digital Bay. If you ever need assistance in the future, please don't hesitate to reach out. Your recommendation is greatly appreciated!

Valorada con 5 estrellas sobre 5

360DigitalBay deserves all the love!

I had a critical situation with my website going down, and 360 Digital Bay came to the rescue! Their expertise and professionalism saved the day, ensuring that all my data was recovered. They were not only highly skilled but also incredibly nice and cooperative throughout the entire process.

What impressed me the most was their exceptional working process. It was nothing short of extraordinary. They managed to not only get my website back up and running but also improved its performance. The level of skill and dedication they exhibited was truly outstanding.

360 Digital Bay is, without a doubt, a top-notch web development company. Their ability to handle a crisis with such competence and grace is a testament to their exceptional service. I'm incredibly grateful for their assistance and highly recommend their services to anyone in need of web development and support.

12 de octubre de 2023
Opinión espontánea
Logotipo de 360digitalbay

Respuesta de 360digitalbay

Thank you for sharing your positive experience with 360 Digital Bay.

Valorada con 1 estrellas sobre 5

WORST EXPERIENCE EVER

WORST EXPERIENCE EVER! Everything started off great until we ran into some bumps. I spent HOURS trying to resolve without much help. All Nick could tell me was "you can look into that". I hired them to build a website to display Real Estate properties. What a mess of an experience! Now we have a website that isn't done and won't even do what we need it to do ($600 later with no option of a refund). RUNNNNN the other way from this company. All seems good upfront but if you run into any kind of issue, consider yourself out of luck. SUPER DISAPPOINTED AND JUST WANT MY MONEY BACK!!!!

22 de septiembre de 2023
Opinión espontánea
Logotipo de 360digitalbay

Respuesta de 360digitalbay

We regret the inconvenience you've faced. We understand your concerns about the MLS listing, which should be provided by you, and it's beyond our control. We've completed your website, and it is functional.

Valorada con 1 estrellas sobre 5

RUN BEFORE IT'S TO LATE!!!!

RUN BEFORE IT'S TO LATE!!!!
I had a website built by 360 Digital Bay and it has been an absolute nightmare to get issues addressed. I finally got tired of asking to have things fixed. I have since reached out to another company locally to have my Website rebuilt from scratch. I made multiple phone calls and sent multiple messages to get things resolved, yet I received responses like "I will pass that on to the developers to get looked at" with no attempt to check if the issue was resolved. I gave multiple opportunities to fix things and continuously got pushed away. I was Promised an informative website with full editing Functionality and online booking. I cannot edit or add images to the galleries nor was the correct information included in my online booking. I had simply gotten tired of asking to have things fixed with no corrections made. I was then told "you have full access to your site its just you are unable to manage it." Instead of addressing the issues they offer me a Maintenance Package as an upsell. After reaching my limit I asked for a refund for a failure to meet expectations and failure to provide the services promised. To which they responded "your site has been up for two months so we cannot give a refund"! Instead they tried to offer multiple "FREE PERKS"! Before you consider having 360 Digital Bay build your website take my Experience into account! I WILL NEVER CONSIDER THEM FOR ANOTHER PROJECT!

30 de noviembre de 2022
Opinión espontánea

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