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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Stacy Phelps at 3 Media helped us with our property magazine, and we are absolutely thrilled with the results! She was efficient, proactive and a pleasure to work with throughout, making the whole pro... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Overall a great service woth a quick ability to proof draft work and approve/reject/comment Friendly team with quick responses.

Valorada con 5 estrellas sobre 5

We were very impressed with 3 Media Ltd. They were very helpful and would like to mention Katie Woodhams in particular for all of her help and support in the preparation of the brochure.

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Advice to all small businesses do not be exploited by 3medialtd. They will take your money and also put a autorenewal within your contract so you will pay for double for zero leads. This company targe... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de marketing

Sobre 3 Media Ltd

Escrito por la empresa

3 Media is recognised as an industry expert in the design, print and digitalisation of high-quality bespoke publications for Independent Estate Agents. Our design team will create a sense of luxury and exclusivity while showcasing your business services

Since 2011 we have developed and secured long term relationships with some of the most prestigious brands both in the UK & Europe. Our selective approach in identifying only those key agents means that we can invest our extensive resource in providing a brochure of the highest quality.

Whether buying or selling, this can be a hectic period for many customers and sometimes the smallest of oversights can cause delay and possible additional unplanned costs for all parties. We aim to try and eliminate this with an essential walk through of everything your customers will need to consider during the move.

Our existing agents see the brochure as a valuable asset and distribute to all their customers, as not only does it showcase them as an exceptional agent offering exceptional service, but also that it aids a smooth transition.

We believe that making a great first impression and looking after our clients right from the start is the secret to our success. That’s why the 3 Media Team is dedicated to providing each and every one of our clients with friendly, personal service at all times.

3 Media keeps things simple by sticking to two main objectives:

  • Providing zero-cost, high-quality printed publications to Independent Estate Agents throughout the UK

  • Providing reputable local community-based businesses with an effective, affordable and targeted way of reaching new customers.

  • Whether you are a sole trader or a multi-branch Estate Agency, is an extension of you and needs to be clear, precise and professional. After all, this is the part of your business that prospective clients will take away with them. It represents you and your brand, your mission. To us, that means superb design, high-quality printing and a considered approach to how each publication is put together.

    Our love of creating bespoke print solutions is matched only by our dedication to making each publication the perfect blend of design, content and selective advertising.

    Información de contacto

    4,2

    Muy bueno

    TrustScore: 4 sobre 5

    166 opiniones

    5 estrellas
    4 estrellas
    3 estrellas
    2 estrellas
    1 estrella

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    4,2

    Todas las opiniones

    (166)

    47 opiniones en los últimos 12 meses

    Escribir una opinión
    Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

    Valorada con 5 estrellas sobre 5

    Lois

    Lois, Ben and the team were incredible, super helpful and nothing was too much trouble - thank you :)

    6 de diciembre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your wonderful feedback! We're thrilled to hear that Lois, Ben, and the team provided you with such a positive experience. Your kind words mean a lot to us, and we’re always here to help.

    Valorada con 1 estrellas sobre 5

    A terrible experience from start to now

    Do Not use do not be scammed like we were

    A terrible experience from start to where we currently are. They have continued to take payment and we have had to ask the bank to step in as the service is shocking.

    The work was promised for delivery after 16 weeks but it was 38 weeks and nothing. They have now threatened us with legal action. The company pointed me towards this review site on trust pilot as opposed to the original one which I found of theirs which shone them in a completely different light than we had experienced and others on the original site had experienced. The original site one I found them on seemed more like the experience we had.

    We have been advised to take legal action and contact trading standards by a legal team. This is now in the process of happening. We have asked to stop taking payments but they have refused.

    4 de noviembre de 2024
    Opinión espontánea
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    We're sorry to hear about your negative experience and take your feedback seriously. We aim to provide the highest level of service and would like to address your concerns in a fair and transparent manner. Please reach out to our customer service team directly so we can review your case in detail and work towards a resolution.

    We are committed to resolving issues amicably and encourage open communication to ensure any misunderstandings or issues are addressed promptly. Thank you for bringing this to our attention.

    Valorada con 5 estrellas sobre 5

    Our experience with 3Media

    Our experience with 3Media , Rachel, Stacy and the team was excellent from start to finish. They coped with a copious amount of tweaks to designs etc, always reverted at speed, and the finished product is exceptional. Thank you one and all.

    21 de noviembre de 2024
    Opinión espontánea
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your fantastic feedback! We're delighted to hear that Rachel, Stacy, and the team provided an excellent experience from start to finish. It was a pleasure to work with you and ensure every detail was just right. We're so pleased you’re happy with the final result and look forward to collaborating with you again in the future!

    Valorada con 1 estrellas sobre 5

    **Scam Company Alert**

    **Scam Company Alert**

    I wanted to share my experience with a company that operates in a deceptive manner. They unexpectedly called me to promote advertising in a local magazine targeted at estate agency businesses. It all seemed legitimate, and I even jumped on a Zoom call with the owner, who pressured me to sign up immediately without allowing me to read the terms and conditions.

    No money was taken before I signed up, which made it feel even more promising. However, after speaking with the agency I intended to work with, I discovered they had never heard of this company. It turns out they sign up multiple businesses and only then approach the agency to get involved, after they've sold enough advertising space in the booklet.

    Once we realized it was a scam, we refused to participate and informed them that we would not be making any payments. Since then, they have been sending us emails every other day, demanding money and threatening court action regarding what they claim is our contract.

    This company is nothing but a scam! Please do not use their services unless you want to be bombarded with emails asking for money for a service that never materializes.s

    5 de agosto de 2024
    Opinión espontánea
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your feedback. We take your concerns very seriously, but we must clarify that the claims in your review are incorrect and misrepresent our business operations.

    To explain, 3 Media Ltd operates under media agreements with estate agents to produce their brochures. In your case, the agreement was with Gaudin & Co, signed by one of their partners, Bradley Vowden. You can verify this with the links below:

    • Printed Magazine Example – A photo of the actual printed magazine - https://3medialtd.co.uk/gaudinandco.png

    • Your Ad in the Magazine – Proof of your advertisement as it appears in the magazine -https://3medialtd.co.uk/gmacplastering.png

    • Digital Version of the Magazine – A full digital version - https://www.calameo.com/read/00662402853fd3c055dcb

    After signing the agreement, you expressed a desire to cancel, stating that Gaudin & Co had no brochures and were unaware of our company. However, upon verification, Bradley Vowden and our representatives confirmed their agreement with us, and our customer services team communicated this to you. Despite our efforts to clarify, these details were dismissed.

    The publication was delivered to the venue on 7th August 2024, and a hard copy was also sent to your registered business address. To ensure your satisfaction, we will send another printed copy of the magazine to your registered address. Alternatively, you are welcome to visit the estate agent to view the publication.

    We strive to provide professional and transparent services, and we take all contractual commitments seriously. Should you have further questions or concerns, please contact us directly so we can address them appropriately.

    However in the mean time, we kindly ask you to remove your review as the content is both untruthful and damaging.

    Thank you.

    Valorada con 5 estrellas sobre 5

    A very professional company

    From the very start the company's approach is very professional, with very helpful staff who have been able to support us all the way through our journey.

    8 de noviembre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your kind words! We're thrilled to hear that you found our team supportive and professional throughout your journey. Providing consistent support and professionalism is always our goal, and it’s wonderful to know we could make a positive impact. We look forward to continuing to work together and supporting you in the future!

    Valorada con 5 estrellas sobre 5

    Excellent communication throughout the…

    Excellent communication throughout the design process, easy to deal with and understood what I required and made this into a great double page spread for my business.

    7 de noviembre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you so much for your wonderful feedback! We're delighted to hear that you found the communication process smooth and that we could bring your vision to life in a way that meets your needs. It was a pleasure creating the double-page spread for your business, and we're thrilled you’re pleased with the results! Looking forward to working together again in the future.

    Valorada con 1 estrellas sobre 5

    Thank you for the 3-media

    For immediate work created a design said I would be in a magazine with AP Morgan estate agent. I didn’t get no work for me and I’ve had rumours that the chasing of what was in a magazine for renewal cost.

    28 de octubre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience working with us. It was our pleasure to help bring your vision to life, and we're glad we could go above and beyond to make you happy.

    Valorada con 5 estrellas sobre 5

    Very efficient and helpful

    28 de octubre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your feedback! We're so glad to hear you found our service efficient and helpful. If there’s anything else we can assist with, please don’t hesitate to reach out!

    Valorada con 5 estrellas sobre 5

    Excellent service

    Very responsive to any queries we have had and addressed any concerns along the process. Now we have received the end product, we are really happy with it and the magazine feels and looks great quality. It has received several positive comments.

    22 de octubre de 2024
    Opinión espontánea
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for the fantastic review! We’re thrilled to hear you’re happy with the magazine and that it’s receiving such positive feedback. It’s always our goal to provide responsive support and address any concerns to ensure a high-quality end product. We appreciate your trust in us and look forward to working together again!

    Valorada con 5 estrellas sobre 5

    Amazing art work

    Amazing art work! Highly recommended.

    17 de octubre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you so much for your kind words! We’re delighted to hear that you loved the artwork. It’s always a pleasure to bring our clients’ visions to life. We appreciate the recommendation and look forward to working with you again!

    Valorada con 5 estrellas sobre 5

    Great customer service great product

    Great customer service great product. Can’t fault these guys enough.!

    15 de octubre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your fantastic feedback! We’re thrilled to hear that you were pleased with both our customer service and our product. Your support means a lot to us.

    Valorada con 5 estrellas sobre 5

    3 Media

    Stacy was a great help through producing artwork.

    15 de octubre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you so much for your feedback! We’re delighted to hear that Stacy was helpful throughout the artwork process. Providing excellent support is very important to us, and it’s great to know Stacy made a positive difference. We look forward to collaborating with you again!

    Valorada con 5 estrellas sobre 5

    Great service and support

    8 de octubre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your kind words! We’re delighted to hear that you were pleased with our service and support. If there’s anything more we can do for you, feel free to reach out.

    Valorada con 5 estrellas sobre 5

    Great turn around on the photos

    Great turn around on the photos. Very accommodating with payments. Overall a really good experience.

    23 de septiembre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your kind words! We’re delighted to hear that you had a great experience with us. Providing quick turnaround and being flexible with payments is all part of our commitment to delivering excellent service. We look forward to working with you again in the future!

    Valorada con 5 estrellas sobre 5

    Excellent service, extremely efficient, and very professional.

    Excellent service, extremely efficient, and very professional.

    We look forward to working with 3 Media on future additional projects.

    27 de septiembre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you so much for your kind review! We’re delighted to hear that you found our service efficient and professional. It’s always a pleasure to work with clients like you, and we look forward to collaborating on future projects with 3Media. Thanks again for your support!

    Valorada con 5 estrellas sobre 5

    Huge thanks to all the team

    Huge thanks to all the team, especially Maddison for helping to create our fabulous new brochures.
    This is our second batch of brochures with 3Media and these have become an invaluable marketing tool for us, especially for market appraisals.
    From the outset everything was extremely straightforward and we were kept up to date at each step on what to expect next.
    The quality of the brochures is amazing and the content, including the guides and checklists are always very well received by our vendors.
    Once again we are delighted with the first class service we’ve received and look forward to working with the team again.

    16 de septiembre de 2024
    Opinión espontánea
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you so much for your wonderful review! We’re thrilled to hear that you’re delighted with the brochures and that they’ve become such a valuable tool for your marketing efforts. It’s fantastic to know that Maddison and the team were able to make the process straightforward and keep you informed throughout.

    We’re especially glad that the quality and content of the brochures are being so well received by your vendors—it’s always our goal to provide top-notch materials that resonate with your audience. We truly appreciate your continued trust in 3Media and look forward to working with you on future projects. Huge thanks again from the entire team!

    Valorada con 4 estrellas sobre 5

    timely

    timely, effective and professional throughout

    25 de septiembre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you so much for your kind words! We’re delighted to hear that you found our service timely, effective, and professional. It’s always our aim to provide a seamless experience, and we’re glad we could meet your expectations. We look forward to continuing to work with you!

    Valorada con 5 estrellas sobre 5

    Everything has been great.

    4 de septiembre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your feedback! We’re glad to hear everything has been great. If you need anything, feel free to reach out!

    Valorada con 5 estrellas sobre 5

    Very prompt with proofs and artwork is…

    Very prompt with proofs and artwork is of the highest quality

    9 de septiembre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you so much for your kind words! I’m glad to hear that you’re pleased with the prompt service and the quality of the artwork. It was a pleasure working with you, and we look forward to assisting you again in the future!

    Valorada con 5 estrellas sobre 5

    Many thanks for the artwork.

    Many thanks for the artwork.

    Stacey was super responsive to our amendments and we're pleased with the finished advert.

    9 de septiembre de 2024
    Logotipo de 3 Media Ltd

    Respuesta de 3 Media Ltd

    Thank you for your feedback! We’re glad you’re happy with the finished advert. Stacey is indeed great at what she does, and it’s wonderful to hear that her responsiveness made the process smooth for you. We appreciate your kind words and look forward to working with you again!

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