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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great delivery times when choosing items from the warehouse located in your country (US or Canada). The selection is huge and the prices are even more impressive. Saved me the hassle of having to orde... Ver más

Valorada con 5 estrellas sobre 5

I chose this website among many other and didn't make a mistake. They have the greatest variety of products, the lowest prices, even they match prices (and is really difficult to find lower price anyw... Ver más

Valorada con 5 estrellas sobre 5

The website offers fantastic deals at all times,(i checked 3-4 different sites before ordering,and i always prefer3xtoys.)Quality is top notch,prices are cheaper than any other site and arrives discre... Ver más

Valorada con 5 estrellas sobre 5

Great service and product. Always there to answer and give advice. Highly recommend

Información sobre la empresa

  1. Eventos y entretenimiento

Información proporcionada por diversas fuentes externas

Sex Toys,Vibrators, Dildos, Butt Plugs, Sex Machines, Sex Dolls, Lingerie,Huge Selection 35,000+ Online Adult Toys,550 Brands,Free Shipping Canada,USA


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

41 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

Not happy Canadian order shipped from U.S.

I'm also one of those customers not happy that my order was shipped from the United States. Yes, I know the site states that orders are shipped from one of its 4 fulfillment centres. But I assumed that as a .ca site, my order for delivery in Canada would be shipped from the company's Montreal warehouse to Canadian addresses. With duty and custom fees, the products are going to cost me a lot more than I thought. I'm also one of those customers who will be supporting sites that I am certain are Canadian.

14 de noviembre de 2020
Opinión espontánea
Logotipo de Gio Vanni

Respuesta de Gio Vanni

As you well might know we are a Canadian Company based in Montreal. We carry over 35, 000 products spread out over 4 warehouses. We ship from " WHERE YOUR ITEMS ARE AVAILABLE" . Our Customers are worldwide. We are proud to boast we are at LEAST 10 to 15% less expensive on all our products than any other retailer out there. We ALSO charge you "0" taxes AT CHECKOUT. A Huge saving adding up the savings and the 0 taxes paid. All is specifically explained here on our shipping tab. https://3xtoys.ca/Shipping-Information.

Valorada con 5 estrellas sobre 5

Quirky Website With Great Products

At first this website seemed too good to be true, it had a weird homepage with many products at really low prices. I was shopping for a very particular piece that has been discontinued in the US and was at first hesitant to buy from a Canadian online store that seemed to have a wide variety of products.

I decided to use Paypal to check out since I am in the US and wanted to be secure. Gio ended being amazing to work with! He reached out to me to give me a heads up that if my package didn't arrive in an a timely manner he would refund my extra shipping (I paid extra at checkout for faster international shipping). It ended up arriving in 4 Business days from shipping (fast given Covid-19).

I buy very niche products and will be coming back to shop 3xtoys and Gio again. I appreciate how discrete he is, the shipping label and credit charge are discrete and anonymous (show up as "Funzone").

6 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware

Beware, the website may be Canadian but they ship from the USA. Even though they pretened you won't pay taxes, it is a LIE. Custom fees and processing fees will have to be paid upon reception of the package, which can make a big difference (+ 35 % in my case)
The website is very misleading about this and customer service does not seem to care after I pointed it out.
Will stick to true Canadian stores from now on.

11 de julio de 2020
Opinión espontánea
Logotipo de Gio Vanni

Respuesta de Gio Vanni

Hello we are very transparent, all is clearly indicated on our shipping tab. It states: Orders are processed, packaged and ready to ship within 24hrs! All orders are processed from our 4 state-of-the-art fulfillment centers, Either in Montreal, Vancouver, New Jersey or Colorado. Monday - Friday at 5pm EST time. * Note items will ship from either center, depending on items ordered and availability.

The items you selected were stock in our USA office , hence shipped from there. Also want to mention you also paid Zero Taxes at checkout. We are also very open to discuss the extra cost the Government imposed on your order, they decided to collect there taxes in this case. But you decided not too.

Valorada con 5 estrellas sobre 5

Safe

Safe, secure and reliable. Great service

24 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very happy customer

Have always ordered from this company and always will. Fast shipping, sealed packages and continue to partake and enjoy the rewards that it offers,very professional and answered all my questions.

22 de mayo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service and quality

Excellent service and quality of product! Exactly what we were hoping for and delivered just in time for the long weekend! Made my wife very happy, and that made me a happy man! Looking forward to my next purchase.

21 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible

Terrible, misleading. They say they are a Canadian store, but they ship from the US, which is slow and you will incur duties, which 3xtoys (Gio) doesn't care about. Won't ever shop with them again.

10 de marzo de 2020
Opinión espontánea
Logotipo de Gio Vanni

Respuesta de Gio Vanni

Hello, as stated on our shipping tab, it states:Orders are processed, packaged and ready to ship within 24hrs! All orders are processed from our 4 state-of-the-art fulfillment centers, Either in Montreal, Vancouver, New Jersey or Colorado. Monday - Friday at 5pm EST time. * Note items will ship from either center, depending on items ordered and availability.

Shipping is Always Fast (2 to 10 Business days) DUE TO COVID-19, WE ARE EXPERIENCING LONGER DELAYS IN SHIPMENTS.

Your items shipped from where your items where stock. We are not sure what extras you paid as you did not contact us. What we do know is that you paid Zero Taxes at checkout.

We can assure you if you have an issue with your orders we will reply promptly and find a solution to any problem you may have incurred with your order. It would not be in our interest not to do so. We ship thousand of orders weekly, and we take the time to service every single one of our customers, including you if you had contacted us. Regards.

Valorada con 1 estrellas sobre 5

Dishonest about duties

Got charged custom duties by the post office when it was advertised there woudn't be any on the website ("no border", their own words).

They told me afterwards via email it happends from time to time...

20 de febrero de 2020
Opinión espontánea
Logotipo de Gio Vanni

Respuesta de Gio Vanni

Hello, as stated on our shipping tab, it states:Orders are processed, packaged and ready to ship within 24hrs! All orders are processed from our 4 state-of-the-art fulfillment centers, Either in Montreal, Vancouver, New Jersey or Colorado. Monday - Friday at 5pm EST time. * Note items will ship from either center, depending on items ordered and availability.

We are unsure where you are getting this statement, the only thing we can think about this statement would be on our USA site of 3xToys. If you surf using a VPN connections from USA, 3xToys Site will show you the site in USA dollars and Shipping tab in US dollars will display , No Borders, etc.. because site is being viewed using a VPN connection fro USA.

May we also remind you you paid Zero taxes at Checkout.

Valorada con 5 estrellas sobre 5

Canada's BEST Adult Toy Company!

The entire process of ordering from 3xToys.ca was 5-stars excellent. Gio answered all of my questions (very quickly) by email up-front. 3xToys has a huge selection of stuff to choose from, and once ordered, the shipment was at my door within 7-days of processing! Now, sadly, one item I really wanted wasn't shipped to me. It was evidently not in stock... So, I emailed Gio, and in less than an hour he made things right with a refund! This store is (in my opinion) simply THE BEST adult toys company in Canada. Going forward, I don't think that I'd ever order from any other!

11 de diciembre de 2019
Opinión espontánea

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