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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

The delivery of the pull-up bar was prompt. Lacking was information beforehand on the necessity to have a strong wall at least 8cm thick to screw into and, for the uninitiated, how to install the atta... Ver más

Valorada con 5 estrellas sobre 5

Our 6 year old grandson was delighted with his football net. He thought it was his favourite present. We added a football from elsewhere. Quick delivery, easy to set up, lightweight to move aroun... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I messed up my order, I contacted them and they were super helpful got it all sorted straight away and I'm really pleased with what arrived I'll definitely order more in the future.

Valorada con 4 estrellas sobre 5

Thank you very much my exercise bicycle arrived in prefect shape. However I was at home when the delivery arrived but I didn't hear them knocking on the door.If they ring in advance it would be easy... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos para fitness
  2. también en la categoría
  3. Mayorista de equipos para fitness

Escrito por la empresa

Welcome to 925Health, where we bring you world-class fitness solutions with unparalleled quality and convenience. Our carefully curated selection of premium gym and fitness equipment features products from the UK’s leading brands, all backed by an industry-leading warranty to ensure exceptional performance and durability. With our commitment to fast and reliable service, we offer same-day dispatch on a wide range of items and next-day delivery, so you can upgrade your fitness space without delay. For those looking to create bespoke fitness environments, we provide free quotes for home and commercial gym installations, no matter the size or scale. Whether you're building a personal gym or outfitting a full-scale fitness facility, our team is here to help you bring your vision to life.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

147 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(147)

0 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Happy with first order

Very happy with my first order! It arrived on time and the quality of the products feel great. I shall be ordering from here again!

6 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Order never arrived contacted company…

Order never arrived contacted company but no reply so no refund and no goods not good

8 de enero de 2024
Logotipo de 925health

Respuesta de 925health

Dear Grenville,

We are very sorry to hear about this - it is not the level of experience which we ever wish upon our customers, please accept our apologies. We have checked and can see this was resolved through a full refund. We have escalated with the courier as they reported the item was lost in transit, therefore it was not delivered on time.

We apologise on their behalf for this.

Kind regards,

925Health Team

Valorada con 4 estrellas sobre 5

Yoga Mat

Yoga Mat
Delivery was slow and had to chase 925health. From placing order it took 10 days for delivery. Was free delivery. Delivery man very polite and friendly. Yoga Mat is very hard for side workouts but good for back workouts. Would have preferred the mat to have had some give but otherwise acceptable

23 de octubre de 2023
Logotipo de 925health

Respuesta de 925health

Thank you for the great review :)

Valorada con 5 estrellas sobre 5

Excellent company!

Ordered a set of 20kg dumbbells, excellent service from start to finish. No problems at all - highly recommend getting your equipment from 925!

8 de junio de 2023
Opinión espontánea
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review Karan, we love to see positive responses from our customers. We can't wait to see you again!

Valorada con 5 estrellas sobre 5

Amazing service, best products in the field!

Didn’t expect the order to arrive couple of days in advance. Had a couple of queries regarding the set up and the customer service was great. Equipment I checked with one of my mates who also supplies similar stuff and he said it’s in great quality, definitely one of the high end companies in the field! Will be placing more order very soon :)

26 de mayo de 2023
Opinión espontánea
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review Jag. We love to see positive responses from our customers. We can't wait to see you again!

Valorada con 5 estrellas sobre 5

Very pleased with my order

Very pleased with my order! Had a couple of initial questions which the livechat team were brilliant at responding too! Ordered a set of battle ropes and dumbbells which arrived very quickly! Thanks 925Health! Will be back for more.

6 de junio de 2023
Opinión espontánea
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review Sam, we love to see positive responses from our customers. We can't wait to see you again!

Valorada con 1 estrellas sobre 5

Never delivered on time

I've placed 3 orders the first arrived a week late the second was cancelled on the day of delivery due to being out of stock yet still showing 8 in stock and the last turned up late again.

4 de mayo de 2023
Logotipo de 925health

Respuesta de 925health

Hi Pluggo,

We apologize that you had a negative experience with us. We strive to provide excellent customer service for all our customers. We would like to offer you some free coupons to use in store. Please check your email for the coupons.

Kind regards,

925Health

Valorada con 1 estrellas sobre 5

I have ordered a battle rope from your…

I have ordered a battle rope from your company and had my confirmation of order processed and order on way but still no rope??
I have tried replying to your emails and messaging you through messenger but no response! This is not a good reflection of your company can someone please respond and help with this issue?

17 de abril de 2023
Opinión espontánea
Logotipo de 925health

Respuesta de 925health

Hi Richard,

We apologize that you had a negative experience with us. We strive to provide excellent customer service for all our customers. We would like to offer you some free coupons to use in store. Please check your email for the coupons.

Kind regards,

925Health

Valorada con 5 estrellas sobre 5

Fast and efficient got it on time and a…

Fast and efficient got it on time and a great product for the price so cheers me dears

1 de febrero de 2023
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review The bean, we love to see positive responses from our customers. We can't wait to see you again!

Valorada con 4 estrellas sobre 5

Really responsive company and very…

Really responsive company and very helpful. Unfortunately my rower arrived badly damaged but 925 were very quick to respond to emails even on news Year’s day and organise a refund for the product as there was no more in stock to replace it.

3 de enero de 2023
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review Sam, we love to see positive responses from our customers. We can't wait to see you again!

Valorada con 3 estrellas sobre 5

Took longer than 3 days to deliver & no…

Took longer than 3 days to deliver & no instructions for use ,,, but the product is very good

29 de noviembre de 2022
Logotipo de 925health

Respuesta de 925health

Hello Brian,

Thank you for your feedback. We do appreciate it and it helps us to improve our services and make them more appealing to our customers.

We apologies for the delay with your order, however this is due to the courier strikes which are ongoing and causing delays to our usual delivery times. We are really glad to hear you are enjoying your product!

Kind regards,

925Health Customer Support

Valorada con 5 estrellas sobre 5

Happy returning customer

I'm a returning customer to 925 Health and have always had a great experience buying from this company. I bought a metal water bottle this time round and have been impressed with the quality and durability of the design as well as it looking fantastic. It also comes with a clip which makes it really convenient to take to the gym or travelling. Can't wait for my next purchase!

9 de noviembre de 2022
Opinión espontánea
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review Toby, We love to see positive responses from our customers. We can't wait to see you again!

Valorada con 5 estrellas sobre 5

Haven't opened parcel yet its a xmas…

Haven't opened parcel yet its a xmas gift but very pleased with everything very fast delivery

23 de noviembre de 2022
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review Sharon. We love to see the positive responses from our customers. We can't wait to see you again!

Valorada con 5 estrellas sobre 5

Ordered the Bezior xf200 ebike

Ordered the Bezior xf200 ebike and it’s amazing! Super fast delivery and really easy to assemble. Pretty much using it everyday! Very happy with this experience.

21 de noviembre de 2022
Opinión espontánea
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review Sameuleto. We love to see the positive responses from our customers. We can't wait to see you again!

Valorada con 1 estrellas sobre 5

My items never came !

My items never came !
Still nothing back from the store !!
Not happy

21 de noviembre de 2022
Logotipo de 925health

Respuesta de 925health

Hello Jade,

Thank your for your feedback. We do appreciate it and it helps us to improve our services and make them more appealing to our customers.

We apologies for the issues you have been facing, our customer support team will keep you updated with everything and arrange the necessary next steps.

Kind regards,

925Health Customer Support

Valorada con 5 estrellas sobre 5

Really pleased with my purchase

Really pleased with my purchase, fast delivery, efficient company

4 de noviembre de 2022
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review K Walk. We love to see the positive responses from our customers. We can't wait to see you again!

Valorada con 5 estrellas sobre 5

Ordered a few items for my dad and he…

Ordered a few items for my dad and he loves them! Delivery was fast and customer service is great. Highly recommend and will be back for more!

30 de septiembre de 2022
Opinión espontánea
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review Josh. We love to see the positive responses from our customers. We can't wait to see you again!

Valorada con 4 estrellas sobre 5

All was good only negative I had was…

All was good only negative I had was not get an email to say it was getting delivered. Helpful wen I contacted the Facebook page.

8 de septiembre de 2022
Logotipo de 925health

Respuesta de 925health

Thanks for the lovely review Andrew, we love to see positive responses from our customers. We can't wait to see you again!

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