The bike has performed well aside from the initial setup. All settings initially were at minimums. Supplied hand grips were very uncomfortable. The seat came loose while I was riding. A far cry from... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
The bike has performed well aside from the initial setup. All settings initially were at minimums. Supplied hand grips were very uncomfortable. The seat came loose while I was riding. A far cry from... Ver más
La empresa ha respondido
easy on line purchase process, backed by in store assistance , which made the collection from another store a simple process that saved me time.
Used click and collect for my order. Staff were friendly over the phone and transaction was smooth and professional. Good quality items. Happy customer
La empresa ha respondido
Ordered helmet and gloves 25/8 still haven’t received them they were in stock Canberra store thinking they would be sent from there to Queanbeyan yet they come from Queansland and look like they haven... Ver más
La empresa ha respondido
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
153 Newcastle Street, 2609, Fyshwick, ACT, Australia
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The staff were ever so helpful and knowledgeable. Friendly and accomodating. 10/10

Respuesta de 99 Bikes - Fyshwick
Used click and collect for my order. Staff were friendly over the phone and transaction was smooth and professional. Good quality items. Happy customer

Respuesta de 99 Bikes - Fyshwick
I clicked and collected.
Super fast - got a phone call about minutes after ordering.
Great experience.

Respuesta de 99 Bikes - Fyshwick
The bike has performed well aside from the initial setup. All settings initially were at minimums. Supplied hand grips were very uncomfortable. The seat came loose while I was riding. A far cry from the perfect first ride alluded to in the advertising.
After extensive adjustment by me of all but the gears, the bike is now very comfortable

Respuesta de 99 Bikes - Fyshwick
Ryan @ Fyshwick was so informative & encouraging to my 12yr old son.
Ryan was very patient with me & my dozen questions on AfterPay

Respuesta de 99 Bikes - Fyshwick
The team took extra time to sort out my order AND went above and beyond and delivered it to my home.
easy on line purchase process, backed by in store assistance , which made the collection from another store a simple process that saved me time.
Friendly staff that were really helpful and nothing was too much trouble.
Great service and good price. Friendly staff willing to provide customer service.

Respuesta de 99 Bikes - Fyshwick
Good service how ever after the so called safety check they do I found the front wheel lose
Excellent service. Click and Collect item was missing, staff responded to email straight away and ensured item was available immediately. Always helpful staff, friendly and knowledgeable.

Respuesta de 99 Bikes - Fyshwick
Fantastic and helpful service. Great products at reasonable prices. Very happy

Respuesta de 99 Bikes - Fyshwick
I chose the wrong bike for my daughter at first, but it was very easy to exchange it for the right one. Buying from the website was easy (initial mistake was my own fault).

Respuesta de 99 Bikes - Fyshwick
Ordered click and collect for a set of lights. Quick service and had the call within 30min that order was ready. Served with a smile when collected as well.
Cameron was amazing. All we did was pick up an order but Cameron was great. Ran through everything and let us know what we need.
Excellent - my model was in stock, seamless pickup, did a test of the bike, was given the warranty and helped to load it into my car! very much enjoyed my experience - this was my second purchase and would use 99 bikes again if i need a new bike or accessories!
Helmet ordered online and was available for timely pickup.Good service.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.