One of the friendliest and helpful bike staff/ store I come across. Although on thus occasion my wife bought a brand that they dud not stock there was no pressurised selling. They put t h e customers... Ver más
Localización
Cambiar localizaciónPinjarra Road 80, 6210 Mandurah, Western Australia, AU
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bike was faulty twice on bike up. In correct tube fitted to tyre.
The online shop was easy to use though the bike carrier couldn't be posted. Fortunately I was travelling to a store location the week after so I arranged to collecte it. The store was also helpful in... Ver más
La empresa ha respondido
Estelle was extremely helpful with the delivery and set up of the bike. Made suitable adjustments to the bike for ease of riding. Explained the operation and functions of the E-Bike and answered our... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Información de contacto
Pinjarra Road 80, 6210, Mandurah, Western Australia, Australia
4,4
Excelente
13 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
One of the friendliest and helpful bike…
One of the friendliest and helpful bike staff/ store I come across. Although on thus occasion my wife bought a brand that they dud not stock there was no pressurised selling. They put t h e customers needs first !!!!
Well done indeed
22 de diciembre de 2024
Opinión espontánea
Great staff very helpful
11 de junio de 2023
Respuesta de 99 Bikes - Mandurah
Thank you for the great review!
Super fast processing of my order
Super fast processing of my order, within 24 hours click n collect. Friendly and helpful staff.
15 de junio de 2023
Respuesta de 99 Bikes - Mandurah
Thank you for the great review!
I am extremely happy with the service i…
I am extremely happy with the service i receive from 99 bikes every time i deal with them. I have bought a few bikes from 99, and they are always excellent quality. The staff are always a pleasure to deal with and really connect on a level of service you don't seem to get at other bike shops.
30 de mayo de 2023
Respuesta de 99 Bikes - Mandurah
Thank you so much for the great review!
Buying the bike at 99 bikes online was…
Buying the bike at 99 bikes online was super quick and easy,
I was lucky enough to go ins tore to check it out and they advised the size I needed and I chose click and collect and the bike was made for me.
In terms of the bike- it is super light compared to my previous cruiser bike, comfortable seat and overall a nice a smooth ride.
12 de mayo de 2023
Respuesta de 99 Bikes - Mandurah
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon for your first free service.
Happy riding!
Pedal Titan E-MTB
Estelle was extremely helpful with the delivery and set up of the bike. Made suitable adjustments to the bike for ease of riding. Explained the operation and functions of the E-Bike and answered our questions about the bike.
Estelle was prompt with text messages regarding the availability and the pick up of the bike, as we were coming from regional area to pick up the bike.
21 de abril de 2023
Respuesta de 99 Bikes - Mandurah
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Bike lock bracket
My bike was stolen, The insurance company replaced it with a bike lock as part of the assessment but failed to provide its attachment bracket. 99 bikes was able to help out.
21 de enero de 2023
Respuesta de 99 Bikes - Mandurah
Thank you David!
99 Bikes in Mandurah are great
99 Bikes in Mandurah are great. Customer service and product range is good and communication is terrific.
11 de diciembre de 2022
Bike was faulty twice on bike up
Bike was faulty twice on bike up. In correct tube fitted to tyre.
21 de diciembre de 2022
Bought a bike for my son excellent…
Bought a bike for my son excellent service took it back for the free service after 3 weeks and Dave the guy who serviced the bike was very helpful and again excellent service explained things to me in a friendly and easy to understand way,thanks very much guys
17 de octubre de 2022
Great service and friendly staff
2 de septiembre de 2022
Helpful
The online shop was easy to use though the bike carrier couldn't be posted. Fortunately I was travelling to a store location the week after so I arranged to collecte it. The store was also helpful in ensuring I had purchased the right product for our bike
19 de agosto de 2022
Respuesta de 99 Bikes - Mandurah
Thanks Linda,
I am very sorry for the hassle with the availability online, however I'm glad the store could help out!
We can't wait to see you in store again soon.
Have a great week!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.