Average experience with a click & collect at the Marion store. Says 2hr click & collect but 4hrs went by & never got a confirmation that my order was ready, I had to ring the store. When I did go & ge... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Second purchase and again Richard was amazing. Did a click and collect and wanted it held until we could get to the store and he kept us informed the whole way through and delivered with style. Thanks... Ver más
Although it took a while to be served (understandable considering it was boxing day) we did have excellent service and patience. The product knowledge was great. Ended up buying 2 bikes.
Upon purchase, the bike got a safety check in the marion, adelaide store. A couple of weeks later when i go to ride the bike, i notice the front right brake pad is missing. Front left brake pa... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
At 99 Bikes, we are proud to be one of Australia's leading retailers of bicycles, bike accessories, and cycling apparel. With over 60 stores across the country, we offer an extensive range of bikes for all types of riders, from road bikes to mountain bikes, e-bikes to kids' bikes. As a customer at 99 Bikes, you can expect expert advice from our friendly and knowledgeable staff, as well as a range of services including bike fitting, repairs, and maintenance. We take pride in providing quality products and exceptional customer service, with a focus on ensuring that each customer finds the right bike to suit their needs and budget. We have earned a reputation for our competitive pricing and our extensive range of products from some of the world's leading brands, including Merida, Norco, Cube, and BMC. We also offer a range of exclusive products under our own brand, including bikes, apparel, and accessories. At 99 Bikes, we are committed to promoting cycling as a healthy and eco-friendly mode of transport, and we encourage our customers to make environmentally conscious choices when purchasing products. We believe that cycling is not only good for the environment, but also for our physical and mental health. Whether you're a seasoned cyclist or just starting out, 99 Bikes offers a one-stop-shop for all your cycling needs, backed by our commitment to quality, value, and exceptional customer service. We look forward to helping you find the perfect bike for your needs and sharing our passion for cycling with you.
Información de contacto
Shop 1, 838 Marion Road, 5043, Marion, SA, Australia
- (08) 8490 6423
4,6
Excelente
106 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de 99 Bikes - Marion
Thank you for the great review!
Great customer service.
1 de junio de 2023
Respuesta de 99 Bikes - Marion
Thank you for the great review!
Great deal on the Garmin Edge and heart…
Great deal on the Garmin Edge and heart rate monitor!
26 de mayo de 2023
Respuesta de 99 Bikes - Marion
Hi there,
Thank you very much for your kind words and positive feedback. I am so glad the team were able to help out and provide great service.
We can't wait to see you in store again soon.
Happy riding!
Helpful friendly staff
Staff were very helpful and friendly, especially seeing I changed my mind and swapped the first scooter purchased to a different more expensive one.
18 de abril de 2023
Respuesta de 99 Bikes - Marion
Thank you for the great review!
Great service by salesman
2 de marzo de 2023
Respuesta de 99 Bikes - Marion
Hi Graham,
Thank you for the review!!
Enjoy!
Rang the team at Marion SA
Rang the team at Marion SA, very helpful, got just what I wanted and was delivered within 4 days
28 de febrero de 2023
Respuesta de 99 Bikes - Marion
Thank you Darren!
As usual easy online ordering and fast…
As usual easy online ordering and fast dispatch
4 de enero de 2023
Great service and support.
Great service and support. Busy location and staff work hard to help you promptly. Very knowledgeable and helpful with advice and maintenance.
10 de enero de 2023
Average experience with a click &…
Average experience with a click & collect at the Marion store. Says 2hr click & collect but 4hrs went by & never got a confirmation that my order was ready, I had to ring the store. When I did go & get it the guy that served me was friendly & made sure my stuff was all there. But when I got home & opened the box for my helmet it was dirty & missing the pad liners etc. The online team has sorted the issue for me though & very apologetic.
6 de enero de 2023
Excellent service
Excellent service, friendly knowledgeable staff 👌
6 de enero de 2023
Opinión espontánea
The people really new what they where…
The people really new what they where talking about. Very helpful and not a long wait to be served.
20 de diciembre de 2022
Although it took a while to be served…
Although it took a while to be served (understandable considering it was boxing day) we did have excellent service and patience. The product knowledge was great. Ended up buying 2 bikes.
25 de diciembre de 2022
fantastic service and knowledge from…
fantastic service and knowledge from the team - was able to get in and out quickly with info on my roof rack bike carriers and the mountain bike pre ordered for my son A1+
8 de diciembre de 2022
Second purchase and again Richard was…
Second purchase and again Richard was amazing. Did a click and collect and wanted it held until we could get to the store and he kept us informed the whole way through and delivered with style. Thanks again Richard.
6 de noviembre de 2022
The team at 99 Bikes Marion are always…
The team at 99 Bikes Marion are always so helpful and friendly. Full of knowledge which they love to share to with their customers.
20 de septiembre de 2022
Bike service
Great service department Have already told several friends about the friendly efficient service at Marion shop. I will be coming back again.
24 de agosto de 2022
My nephew was so pleased with his…
My nephew was so pleased with his headphones.. My brother borrowed them and was very impressed too.. Now I have to get him some!!
Easy on line click and collect very helpful staff 👍
7 de septiembre de 2022
Respuesta de 99 Bikes - Marion
Hi there,
Thank you very much for your kind words and positive feedback. I'm so glad your nephew loves his new earphones, I have the same ones and they are fantastic.
I hope you all have a great week!
99 out of a hundred
They have a very good selection of everything you might need at a very competitive price. Very helpful staff who are knowledgeable and friendly. They lose a point for ending the gold membership.
1 de septiembre de 2022
Respuesta de 99 Bikes - Marion
Thanks for the great feedback!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.