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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS COMPANY! The poor quality of the bed was absolutely shocking! Eventually got a collection but had to wait two months for a refund and only because I chased them. The... Ver más

Valorada con 1 estrellas sobre 5

Not good. Mattress arrived and had a greasy feeling to it, left an unpleasant substance on our hands. It's a child's mattress so this is worrying. Communication slow and poor. No one answers the phon... Ver más

Valorada con 4 estrellas sobre 5

Quick contact made to arrange delivery. Bed arrived quickly although after agreed time slot on delivery day due to motorway accident which was out of their control. Bed as described except holes in... Ver más

Valorada con 1 estrellas sobre 5

DO NOT ORDER! I ordered 2 luxury mattresses!! When the arrived I refused delivery as the were nothing like the advertised pictures! Cheap fabric poor quality! I then requested the correct ones to be s... Ver más

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1,5

Muy malo

TrustScore: 1.5 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

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1,5

Todas las opiniones

(221)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Comfortable bed, great sleep!

I ordered the Royal Memory Foam Sprung Divan Bed. It is well made and so comfortable, the mattress feels perfect, no problems sleeping and no aches or pains from it. Delivery was quick and the driver was very helpful. The price was very reasonable. I highly recommend ordering from this company.

26 de marzo de 2021
Valorada con 4 estrellas sobre 5

Thank you.

Thank you.
My legs were not delivered with the bed but when I emailed I was sent them straight away.
The bed is beautiful.
Thank you

26 de marzo de 2021
Valorada con 1 estrellas sobre 5

Very poor customer service

Very poor customer service. Phone never gets picked up. When bed was delivered a piece was missing. Was told it was going to be sent with express delivery and arrived within 2-3 days. Had to wait a whole other week for that one piece. No one got in touch with me to inform me. I couldn't get through the customer service line so I had to call the driver and ask for the status of the missing piece.

25 de marzo de 2021
Valorada con 5 estrellas sobre 5

Excellent high quality bed.

Excellent high quality bed and comfortable mattress. The only thing which Could be improved on is please don’t put a massive sticker on the bed frame, it was really difficult to get off and I’ve now been left with a big sticky mark on the bed frame.

25 de marzo de 2021
Valorada con 1 estrellas sobre 5

In my experience

In my experience, this company were quick to take my money but do not respond to phone calls, emails, or their messaging service. No goods have arrived. I have got my credit company involved now.

25 de marzo de 2021
Valorada con 5 estrellas sobre 5

Absolutely Brilliant

Absolutely Brilliant. From Customer service, to being kept up to date, to delivery and product. I would deffo use you again. Thought the complimentary face coverings was a great touch.

25 de marzo de 2021
Valorada con 5 estrellas sobre 5

I was worried after reading some of…

I was worried after reading some of these reviews but everything has been brilliant. When we made our order we were told 8 to 10 working days for delivery. We received a phone call to tell us our bed would be delivery after 12pm and was delivery at 2pm. The bed went together lovely. We are very happy with our service and wouldn’t think twice about ordering again from AAA BEDS.

7 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company

Do not use this company. I ordered a bed from them 7 months ago. Yesterday the bed split. It wasnt being used, the leg just snapped and pushed through. The only way they will consider a fix or replacement is if I Return the bed, Which leaves me with nothing to sleep on. And as it has been 7 months, i dont have the original packaging they would deduct 50% off. Cost is not everything people.

20 de diciembre de 2020
Opinión espontánea

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