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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

DO NOT ORDER FROM THIS COMPANY! The poor quality of the bed was absolutely shocking! Eventually got a collection but had to wait two months for a refund and only because I chased them. The... Ver más

Valorada con 1 estrellas sobre 5

Not good. Mattress arrived and had a greasy feeling to it, left an unpleasant substance on our hands. It's a child's mattress so this is worrying. Communication slow and poor. No one answers the phon... Ver más

Valorada con 4 estrellas sobre 5

Quick contact made to arrange delivery. Bed arrived quickly although after agreed time slot on delivery day due to motorway accident which was out of their control. Bed as described except holes in... Ver más

Valorada con 1 estrellas sobre 5

DO NOT ORDER! I ordered 2 luxury mattresses!! When the arrived I refused delivery as the were nothing like the advertised pictures! Cheap fabric poor quality! I then requested the correct ones to be s... Ver más

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1,5

Muy malo

TrustScore: 1.5 sobre 5

221 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(221)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Poor quality product and dreadful…

Poor quality product and dreadful service. Goods arrived damaged and in the end I gave up trying to resolve the matter. I arranged for the bed base to be repaired myself.

15 de agosto de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

Won't be ordering again

Delivery time took far to long and when chased I was told deliveries were a few days behind. After chasing again i was then told there were non in stock untill the following week.

Delivery finally arrived after nearly a month. The first box opened was awful quality. Then I noticed I had received 3 boxes but 2 of them were the same. This meant I had to wait again for the missing box. Eventually the bed has been assembled, builds together ok but quality of paintwork is not great.

After contacting customer services a number of times with very long wait time to be answered I eventually got a £50 partial discount for the hassle.

I won't be ordering again and probably won't recommend unless you are happy to receive shoddy quality, get what you pay for I guess.

14 de agosto de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Truly the worst company in the world!!!

If this was the last bed company in the world I'd rather sleep on the floor. Louise in customer service is almost incompetent. The call centre staff are rude and inept and the delivery of the mattress was really late. The best thing about this company was the polite delivery man.

I'D WARN ANYONE DEALING WITH THIS SHOCKING COMPANY TO GO ELSE WHERE.

Cheap mattress with even cheaper customer service.

27 de julio de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Quality awful. Delivery is late. Service is disgusting!

Their delivery was days late. I phoned but was almost never able to get through. Their service is AWFUL! They refuse to deliver a bed into a bedroom. Barely helped my husband move the bed into the house. The delivery man shouted at me. Can not believe how terrible it is. Not to mention the product itself was awful. The bed didn't even fit properly (it was a bed with a trunk bed underneath). We tried to get it the bottom bit exchanged it took them another month. The craftsmanship of the bed is shoddy! Terrible experience will NEVER buy from them again. I would suggest you don't either.

21 de junio de 2018
Opinión espontánea
Valorada con 2 estrellas sobre 5

Cheap looking king size beds

I ordered a king size ottomen bed and headboard. I do think it looks very cheap and I really dislike the headboard I ordered. I thought it would of been better quality. I had little marks all over it. Don't think it will last long. Headboard makes such a noise every time you move it bangs agains the wall and is very flimsy. My 12 year old grandson isn't very big so I don think it should be that noises.

20 de junio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had to wait rather a long time for my…

I had to wait rather a long time for my delivery I was given one excuse after another When I finally got my bed I was satisfied with but I don’t think I will be recommending this company to my friends or family

15 de junio de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent – I would recommend this company to anyone, I have a Hotel and AAAbeds have delivered my beds within four days from placing my order, I have now place three orders with then and will order more beds in the future

14 de junio de 2018
Opinión espontánea

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