Controlling, fossil-like thinking
Used to be a good agency but now they are like any school or institution. What do I mean by that? This agency carries out regular, termly inspections which no other agencies do. Who gives them the power or authority to do that? Because they are the company directors? They are as qualified as all their tutors. Maybe their tutors are more qualified than them. You will be paid on the 15th of every month even if the last week of the month is half-term. I wonder how much interest they are getting? Other agencies pay you on the 7th. Why cannot they? You need to write reports every term of every student you teach. Other agencies do not request this. You need to write and submit your own invoice- this recently has been changed. Other agencies just use the tutorcruncher invoice system.
Also if a session is cancelled, you must phone or e-mail abc, but with other agencies you just mark on tutorcruncher and write a note why. Job done. All these bureaucratic extra work add up and who needs it? One positive is the fee this agency pays but you have to do all the above. Does it worth for a couple more quid? I don't think so. Now they are requesting three references instead of the usual two. I wonder what they want next? A knighthood maybe. Oh, one more thing: it is slow to react. You used to apply for a role, someone was with you the next day to book you in for that role. Now you can be 'waiting for Godot'. The main reason I am not with this agency because some of the staff, especially RH are very rude and can be controlling and kind of overwhelming on the phone. Talking about personal skills.I felt like I was being told off by a controlling parent. There is no way to treat qualified professionals like this. Just be professional and honest and withhold your emotions especially when you studied Psychology. I hope my review helps whoever is working with them. By the way, abc tried to take down my review, called it defamatory but trustpilot decided it was not and put my review back where it was. Obviously this clearly shows how control-freak this agency is and as a tutor you will not be able to raise any concerns internally because if you do then they just ignore you which is immature really. They also don't like you working for other agencies.

Respuesta de ABC Education Limited


