My go to cab company when I need to be somewhere on time. I love the app and standard pricing. Unlike Ubers surge pricing. The drivers have all been great. No complaints from my 10+ years of patro... Ver más
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Consulta las opiniones de los clientes
Lovely, friendly, helpful driver (no 191) drove us to Heathrow yesterday (6 May). The relaxed journey to the airport in a comfortable clean car was a perfect start to our holiday. We always book by ph... Ver más
La empresa ha respondido
Always use Abetta in a world of uber unreliability and Altin - in his clean and comfortable car - didn’t disappoint early morning, when drove us to a central London hospital for surgery. He was punc... Ver más
La empresa ha respondido
The office staff is great. They took our booking seriously. I never had any miss since I started to use their service years ago. The only problem I have is tipping the driver. I don’t know how to do i... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.
Información de contacto
Woodside Park Station, Station Approach, N128SE, London, Reino Unido
- 02084451111
- cars@abetta.com
- abetta.com
4,9
Excelente
238 opiniones
Ha contestado el 100% de las opiniones negativas
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Used Abetta many times and the service…
Used Abetta many times and the service is always excellent. Driver arrived in good time and was friendly and helpful. Being able to track his arrival is very useful.
16 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your continued support and kind words! We're so pleased to hear that you've consistently had excellent experiences with us. It's great to know you found the driver friendly and helpful, and that our tracking feature added convenience to your journey. We look forward to driving you again soon!
I highly recommend Abetta
I highly recommend Abetta. I have used their services for a number of years and they have never let me down, unlike other local companies.
The staff on the end of the phone are courteous and efficient and the drivers are prompt and considerate to the passengers needs.
I shall continue to use them and recommend them to my friends,
27 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your kind words and continued support! We're delighted to hear that our team has consistently met your expectations over the years. It's always our aim to offer reliable service with courteous staff and thoughtful drivers, and your feedback means a lot to us. We truly appreciate your recommendations and look forward to being of service again soon!
We’ve used Abbetta cars for a number of…
We’ve used Abbetta cars for a number of years and have always had professionalism & excellent cars to pick us up ! The drivers extremely polite. We have never been let down plus they keep us informed en route via text and telephone calls ! Highly recommend!!
Debra
16 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much, Debra! We're truly grateful for your continued trust over the years. It's fantastic to hear that our drivers, vehicles, and communication have consistently impressed you. We’re proud to deliver a reliable, professional service and really appreciate your recommendation. Looking forward to many more journeys with you!
We had a great experience with Abetta…
We had a great experience with Abetta car service. Turned up in good time, friendly and helpful. Couldn’t fault them. Jenny
26 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you, Jenny! We're so pleased to hear you had a great experience with us. Punctuality and friendly service are what we strive for, so it’s lovely to know we delivered. We really appreciate your kind words and hope to see you again soon!
Have been using Sonny and Abetta cars…
Have been using Sonny and Abetta cars for years now to do our airport runs. Totally trustworthy, efficient and great service. Recent run to Stansted had such a lovely driver. Thank you
24 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your continued support and kind words! We're thrilled to hear you've had consistently great experiences over the years, and that your recent journey to Stansted was no exception. Sonny and the team truly appreciate your trust – we look forward to looking after your future airport runs!
Such a kind and helpful driver
Such a kind and helpful driver, who carried my walker down four flights of stairs because the lift had broken down just before he arrived! I am very grateful to him and to Abetta, who asked him if he could help. A definite 5 stars!
25 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your lovely review! We're incredibly proud of our driver for going the extra mile to help, and we're glad we could step in and support when the lift was out of service. Your kind words mean a lot to us – and we're delighted to have earned your 5 stars!
Very happy with service.
Very pleased with return journeys made. Both cars on time, were very comfortable with pleasant drivers.
Would highly recommend using Abetta Cars.
21 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for the great feedback! We're so pleased both your journeys were comfortable and punctual, and that our drivers made a positive impression. Your recommendation means a lot to us—we hope to welcome you again soon!
Our driver arrived on time put our…
Our driver arrived on time put our cases in the boot got to the airport nice and smoothly would highly recommend Abetta cars
24 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your lovely review! We’re glad your journey to the airport went smoothly and that our driver took good care of you from the moment they arrived. We really appreciate your recommendation and hope to drive you again soon!
I used Abetta for many years
I used Abetta for many years. The service is reliable and drivers and cars are great.
24 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your continued trust and loyalty over the years! We're so pleased to hear you've found our service reliable and our drivers and vehicles up to standard. It means a lot to have long-term customers like you. We look forward to many more journeys together!
Great taxi service
I’ve been an account customer for some while and use the app to book cars. All payments including tipping is done via the app which is perfect.
Cars always on time and drivers always know where they are going. Interaction with the office is also very straightforward either on the phone or via WhatsApp.
20 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your continued support as an account customer! We're delighted to hear that the app is working well for you and that the whole experience — from booking to payment to customer support — has been smooth and reliable. It's great to know our drivers and team are consistently meeting your expectations. We truly value your loyalty and look forward to many more journeys together!
Happy with the service
Happy with the service, response time. All well professional.
22 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your kind words! We're glad to hear you were happy with the service and response time. Professionalism is something we take pride in, and it’s great to know it came through in your experience. We look forward to serving you again!
Great experience from start to finish
Great experience from start to finish. Answered the call quickly, very polite and professional on the phone, all details confirmed by text. Our driver was polite friendly and professional. A super service, will definitely use again and recommend to friends and family. Five stars!
14 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for the fantastic review! We're really pleased to hear everything went smoothly from the initial call to the journey itself. It’s great to know our team made a positive impression and that you felt well looked after throughout. We truly appreciate the recommendation and look forward to welcoming you back again soon! ⭐️
Love the service
Love the service, always on time, always polite, always clean card and very very kind drivers. Since I found Abetta I hardly use any other car service.
13 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your continued support and kind words! It means a lot to us that you've chosen Abetta as your go-to car service. We pride ourselves on reliability, cleanliness, and friendly drivers — so it’s wonderful to hear that reflected in your experience. We look forward to many more journeys together!
Got a confirmation text an hour before…
Got a confirmation text an hour before pick up and the cab was excellent and in time. There were 7 of us and it was a very comfortable smooth ride to the airport.
Driver was polite and I was very pleased with the service provided. Thank you.
15 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for taking the time to leave such a lovely review! We're so glad to hear that your airport journey went smoothly and comfortably. It’s great to know the driver made a positive impression and everything ran on time — especially with a group of seven! We truly appreciate your kind words and hope to drive you again soon.
I booked a cab from Abetta and it…
I booked a cab from Abetta and it arrived promptly.
As I’m a bit older I was touched that the driver took the trouble to get out and open the door for me.
It was a pleasure to travel in that car.
It was spotlessly clean and smelled lovely.
The driver took the trouble to chat to me and I enjoyed our conversation.
All in all this was a very pleasant experience.
13 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your kind words! We're truly pleased to hear that your journey with Abetta was such a positive experience. Our drivers are trained to provide courteous, thoughtful service — and it's wonderful to know that this made a difference for you. We’ll be sure to pass your lovely feedback along to the driver. We look forward to welcoming you on board again soon!
Five stars to Elena
Elena was a delightful driver. In time, pleasant and drove beautifully. She is a wonderful ambassador for your company.
13 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your lovely feedback! We're thrilled to hear Elena made such a great impression — she truly is a valued member of our team. We'll make sure she sees your kind words. It’s drivers like her who help us deliver the level of service we aim for every day. We look forward to seeing you again soon!
10/10 experience-can’t fault
Using regular taxis weekly, I can only speak highly of Abetta taxi firm. They are highly professional and their communication and customer service is exceptional.
On booking weekly taxi I receive a text message with outline oof time. On the day I get a message with car detail and a message to say car has arrived. I have never experienced a driver being late; early (wait patiently ), but not late. Cars are clean and presentable.
I would have no doubt in recommending this taxi/cab firm.
10 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your kind words and continued support! We're truly grateful to have loyal customers like you who value the service we work hard to deliver. It's great to hear that our communication, punctuality, and clean vehicles have consistently met your expectations. We’ll be sure to pass your feedback on to the team – it means a lot. We look forward to continuing to get you where you need to go, safely and reliably each week!
We have used Abbeta cars for years and…
We have used Abbeta cars for years and have never had a bad or even slightly negative experience. Always on time, clean cars and good drivers. Used them this week for an airport run to and from LHR T5 and will be booking next week to London City Airport and back. Certainly takes the stress out of driving, parking etc.
11 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your continued trust over the years — it truly means the world to us! We’re so glad to hear that our service has consistently lived up to your expectations, especially with important journeys like airport transfers. Knowing we help take the stress out of travel is exactly what we aim for. We look forward to getting you to London City Airport next week and many more journeys to come!
We have been using Abetta for several…
We have been using Abetta for several years now and have never had less than a good experience and many times it's been excellent 👍
Today's driver for example was extremely helpful 👍
11 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your continued support over the years! It’s wonderful to hear that your experiences with us have consistently been positive — and that today’s driver went the extra mile. We’ll be sure to pass on your feedback to the team. Looking forward to many more excellent journeys ahead!
Used for the last time
I have used them for years. This time was different and I will not be using them again. The rude man on the phone throws out terms and conditions and gave me attitude on the phone because I wanted to understand waiting times for my flight landing 20 mins earlier. The flight did not let us off because it came early yet they wanted to charge me without understanding the situation. The main issue was the rudeness from an existing client. Drive was ace though so have to give stars for that...shame about the office being so rude. Very disrespectful and ruined my holidays experience. V selfish
2 de junio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for taking the time to share your feedback, and I’m truly sorry to hear about your recent experience. As we discussed on the phone, I want to sincerely apologise for the way the situation was handled. I have spoken directly with the staff member involved, and they have since apologised for their behaviour and how the matter was dealt with.
We always strive to offer a respectful and professional service, and I’m very sorry that we did not meet that standard this time—especially after you’ve trusted us for so many years.
I’m pleased to hear the driver was excellent, but I completely understand how the attitude from our office staff left a negative impression. We take your concerns seriously and are working to ensure this doesn’t happen again.
We genuinely hope you’ll consider giving us another chance in the future.
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