Lovely, friendly, helpful driver (no 191) drove us to Heathrow yesterday (6 May). The relaxed journey to the airport in a comfortable clean car was a perfect start to our holiday. We always book by ph... Ver más
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Consulta las opiniones de los clientes
Always use Abetta in a world of uber unreliability and Altin - in his clean and comfortable car - didn’t disappoint early morning, when drove us to a central London hospital for surgery. He was punc... Ver más
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The office staff is great. They took our booking seriously. I never had any miss since I started to use their service years ago. The only problem I have is tipping the driver. I don’t know how to do i... Ver más
I use Abetta Cars quite regularly and my most recent trip was particularly good. The car was as always clean. The driver, Rahman, was really nice and helpful - which was much appreciated. Friendly... Ver más
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Información sobre la empresa
Escrito por la empresa
Abetta has been a trusted, licensed TFL Minicab Operator for over 50 years, specialising in long-distance journeys and seamless airport transfers across London and the UK. With over 8 million trips completed, our experience speaks for itself. We offer a Meet & Greet service at airports and utilise flight tracking technology to ensure that our drivers arrive on time, every time. Abetta Cars is UKAS accredited with ISO 9001, 14001, and 27001 certifications, reflecting our commitment to quality, environmental responsibility, and data security. Our fleet includes saloon cars, executive vehicles, and spacious MPVs, with all drivers strictly vetted to ensure your safety and comfort. We also offer baby seats upon request. Book with ease by phone, email, website, or app, and enjoy competitive fixed pricing and reliable, professional service. Choose Abetta Cars for a comfortable, safe, and punctual travel experience backed by over half a century of expertise.
Información de contacto
Woodside Park Station, Station Approach, N128SE, London, Reino Unido
- 02084451111
- cars@abetta.com
- abetta.com
4,9
Excelente
237 opiniones
Ha contestado el 100% de las opiniones negativas
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Great service
Thanks Abetta team. Another great service and Mohammed was brilliant. Thanks also for accommodating our last minute vehicle change due to increased luggage.
13 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for the lovely feedback! We’re delighted you had another great experience and that Mohammed looked after you. Glad we could accommodate the last-minute vehicle change for the extra luggage. We appreciate your continued custom and look forward to driving you again soon.
Excellent service
Prompt arrival, very clean car and pleasant driver.
Absolutely no complaints
10 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your kind feedback. We’re so pleased to hear your driver arrived promptly and that you found the car clean and comfortable. We’re glad you had a pleasant journey and really appreciate you taking the time to share your experience.
Myself and my entire family have been…
Myself and my entire family have been using this company for many years now and so most of my friends it’s a friendly and helpful company and above all it’s reliable and reasonable.
Their cars are great
Recommend
Zu.
11 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your wonderful review and for recommending us. We truly appreciate your loyalty over the years, and it means a lot to know that both your family and friends trust us with their journeys. We're glad you find our service friendly, reliable, and good value — and that you’re happy with our cars too.
We look forward to continuing to provide you with great service for many years to come.
Wehad an excellent journey with a kind…
Wehad an excellent journey with a kind and attentive driver
6 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your lovely feedback! We're so pleased to hear you had an excellent journey and that your driver made a great impression. We’ll be sure to pass on your kind words — and we look forward to welcoming you again soon!
Not a great experience.
I have been using this company for about 20 years and like to support local companies. The staff in the office are friendly, but my latest experience was not great. I paid over £200 for two transfers (one to Luton and the other to Stansted) for a people carrier. On the outbound journey, the driver did not offer any help and watched me load my bags. The company explained that this was a temporary driver. On the return journey, the car that was sent had no working air conditioning. Not a great experience just getting off a flight on a hot summer day. While the company accepted the feedback, offering a £10 discount for the fact that both journeys had problems was a bit of an insult. I don't mind paying a premium to use a company like Abetta, but I do expect them to have courteous drivers and cars that are in good condition.
Update * 08/08/2025 After reading the reply, it is curious to hear that the claim that the air conditioning was working but was not functioning due to a "closed vent". More curious is that the driver had the windows open down the M25 and had the vent been closed why didn't he open it? A/C does not work well when the windows are open. More likely answer is that the car sent for the return journey had a REG of GD18 D** which indicates that car is over 7 years old. The car sent to pick us up had REG of KO18 U**, also 7 years old. Rather than making up an excuse, it would have better just to put your hands up and say you got it wrong and that the air conditioning did not work. I "proactively" will not use you again. Certainly a unique engagement strategy to call a 20 year client a liar for giving feedback.
15 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for taking the time to leave your feedback, and for your loyalty over the past 20 years — your continued support means a great deal to us.
We’re very sorry to hear that your recent journeys didn’t meet the high standards we aim to uphold. Regarding the outbound trip, you’re absolutely right — a temporary driver was assigned that day due to exceptional circumstances, and we’ve since ensured this won’t happen again. You should always expect a courteous and helpful service, and we regret that this wasn’t your experience.
As for the return journey, we did follow up directly with you and confirmed that the air conditioning in the vehicle was fully operational — the issue arose due to a closed vent, which understandably led to the assumption that the system wasn’t working. We appreciate you taking the time to speak with us and allowing us to clarify this.
The goodwill gesture was offered as a sincere apology. We take all feedback seriously and will continue to review how we handle these situations.
We truly hope to have the opportunity to restore your confidence in our service.
Update 08/08/2025*
To clarify, our MPV fleet spans a wider range of vehicle ages than our standard saloon/executive fleet. This is common practice in the industry, as MPVs are specialist vehicles that are harder to source and are maintained to a high standard regardless of age.
All vehicles, including the one used for your return journey, undergo regular inspections by our office team to ensure they meet our operational standards. This includes checking the air conditioning system. We can confirm it was functioning at the time of your journey.
Regarding your observation about the vehicle’s age: the registration year has no bearing on the performance of the air conditioning system. An older, well-maintained vehicle’s A/C will function just as effectively as a newer one, provided it is serviced correctly — which ours are.
We appreciate your feedback and have reminded our drivers that, when passengers appear uncomfortable, they should proactively check ventilation and temperature settings during the trip.
I have been using Abetta for few years…
I have been using Abetta for few years and they are great. The drivers are very helpful and pleasant and the cars are really nice. Used them for journey to airport and then return? They are very prompt and were waiting on our return at the airport. Very good service.
4 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your kind words and continued support over the years! We’re so glad to hear you’ve had consistently positive experiences with our drivers and vehicles. Airport runs are a big part of what we do, and we’re pleased everything ran smoothly for both your departure and return. We truly appreciate your loyalty and look forward to being of service again soon!
Have been using Abetta for a few years…
Have been using Abetta for a few years now & find that all the drivers are friendly and their vehicles are always very clean along with notification as to their arrival time for pick up, whether we're going into London or a hospital or airport.
We have recommended them to friends as Abetta cars are highly efficient car service
1 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your continued trust over the years — it truly means a lot to us. We're so pleased to hear that our drivers, clean vehicles, and real-time notifications have made your journeys smooth and stress-free. Your recommendation to friends is the highest compliment we could receive. We look forward to being at your service again soon!
Efficient service
We were let down by a relative who was taking us to our coach in Barnet. I rang Abettacar and explained we had to be there quickly so not to miss the coach. The driver Sonny arrived at my house and efficiently got us there in time. Thank you for saving our holiday.
4 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for sharing your experience — we’re so glad we could step in and help at short notice. We’ll be sure to pass on your thanks to Sonny, who will be pleased to hear he played a part in saving your holiday! Wishing you safe and happy travels, and we hope to be of service again in the future.
Have used Abetta a number of times…
Have used Abetta a number of times mainly for airport trips.
Always on time!
Nice vehicles, clean and tidy.
The drivers are friendly and helpful and go above and beyond.
Thank you Abetta!
2 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your kind words and continued support! We're delighted to hear that you've had consistently positive experiences with our airport service. Our team takes pride in being punctual, professional, and going the extra mile for our passengers. We look forward to welcoming you on board again soon — and thank you for choosing Abetta!
Enjoyed the lovely ride
Enjoyed the lovely ride, car and taking to the driver.
2 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your kind words! We're glad to hear you enjoyed the ride and the conversation with your driver. It’s always our goal to make every journey a pleasant one.
Reliable recommended minicab service
In my experience, Abetta provides a reliable minicab service at a fair price. Airport drop off and pick up drivers are prompt, polite and thoughtful. Staff in office are friendly and helpful.
30 de julio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for taking the time to leave such a thoughtful review! We’re so pleased to hear that you've found our service reliable and fairly priced, and that both our drivers and office staff have left a positive impression.
Best Cab Company !
The booking process is the best I have ever used, a confirmation by text and email with all the details you need for pick up and collection. I have never been let down by this wonderful company. I made an over payment by my own mistake in cash and this was handed back to me instantly by the lovely driver. Cannot recommend highly enough and would not use anyone else !!
1 de agosto de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your amazing feedback! We're thrilled to hear you’ve had such consistently positive experiences with us — from the smooth booking process to the honesty of our drivers. Stories like yours really highlight what we aim for every day: trust, reliability, and great service.
Excellent taxi service
Excellent taxi service. The car was waiting when I arrived. The driver was lovely and helpful. We arrived safely in time and happy
31 de julio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your kind feedback! We’re delighted to hear that everything went smoothly and that our driver made your journey pleasant. We appreciate you choosing Abetta Cars and look forward to welcoming you again soon.
We have been using Abetta for many…
We have been using Abetta for many years and have always been impressed with the service and would thoroughly recommend without heaitation.
30 de julio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your continued trust over the years — it truly means a lot to us. We're so pleased to hear you've consistently been impressed with our service. Your recommendation is the highest compliment we could receive!
Respuesta de Abetta
Thank you so much for your kind words! We're glad to hear you enjoyed the service and found our cars and drivers up to standard. We truly appreciate your support and look forward to welcoming you again soon!
Abetta cars
I have travelled Abetta cars for a few months now. From the booking till the end of the journey the service has been outstanding.
From the office staff to the drivers I have only had the best service and the cars are very clean. I tell all my friends about them.
28 de julio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much for your kind words and for recommending us to your friends! We’re delighted to hear that both our office team and drivers have consistently provided outstanding service. Clean, reliable journeys are what we aim for, and your support truly means a lot. We look forward to many more trips with you!
Another excellent experience
Another excellent experience with Abetta. We changed our collection arrangement which became a bit complicated but the Abetta staff dealt with everything via a lengthy WhatsApp exchange admirably and we were collected by Mohammed on time and had a good calm journey home. Will have no hesitation in using Abetta again ( and again)
26 de julio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your kind words and continued trust in Abetta! We’re so pleased our team could smoothly handle the changes to your collection and that Mohammed provided a calm and reliable journey home. Your loyalty means a lot to us, and we look forward to being of service again (and again)!
Great service Abbeta cars
I've always used Abbeta cars for quite a number of years now.
They are an excellent at the service they provide.
They are very good. Always update you when you are being picked up and dropped off.
The gentleman from yesterdays pick from Luton by the name of Ali was such a pleasant young man.
Well done again Abbeta cars.
(Jessie)
26 de julio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you so much, Jessie, for your loyal support and kind words! We’re delighted to hear that Ali made such a positive impression on your recent journey from Luton—he’ll be thrilled to receive the praise. Keeping our passengers informed and cared for is what we strive for, and it’s lovely to know we’re getting it right. We look forward to seeing you again soon!
Very efficient and punctual
Very efficient and punctual
Service
27 de julio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you for your kind words! We’re glad to hear you found our service efficient and punctual. We truly appreciate your support and look forward to helping you travel again soon.
I have used Abetta a number of times
I have used Abetta a number of times. Always very efficient.
Had a great trip with Aaron Green last nt from Luton.
Thanks.....Paul
25 de julio de 2025
Opinión espontánea
Respuesta de Abetta
Thank you, Paul! We really appreciate your continued support and kind words. Delighted to hear your trip from Luton with Aaron went smoothly — we'll be sure to pass on your thanks to him. Looking forward to seeing you again soon!
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