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Ableworld - Chester Opiniones 

33
•
TrustScore: 4.5 sobre 5

4,6

3 St David’s Retail Park, Saltney, CH4 8SN Chester, Cheshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The sales assistant Maryam was excellent. Helpful,knowledgeable and understanding. She helped us find what we were looking for and organised an at home demonstration with great patience. The store... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Well Informed lady - Sylvia ? In Saltney Store Explained everything Friendly and professional Thanks

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently visited this store to look for an indoor trolley for my mum. I was a little uncertain as to how to best approach this and was so grateful to be advised by Maryam. Quite simply, she could... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Ableworld stores do not stock batteries for Jolly Sport scooters which means they have to be ordered. They stock batteries for all the other scooters so why not Jolly Sport. This causes an inc... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. también en la categoría
  3. Equipamiento y suministros hospitalarios
  4. Proveedor de equipos para discapacitados
  5. Tienda de sillas de ruedas

Sobre Ableworld - Chester

Escrito por la empresa

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Información de contacto

  • 3 St David’s Retail Park, Saltney, CH4 8SN, Chester, Cheshire, Reino Unido

  • 01244 675608

4,6

Excelente

TrustScore: 4.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(33)

769 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Chester

Went to able world today to find something to enable my dad to walk better. We were served by a lovely young man. We think he is called Nicholas. He treated my parents with respect. He went out of his way to help and we did buy a three wheeled walker. What a lovely experience. Ableworld should be very proud to employ such a lovely young man.

16 de marzo de 2023
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Judith,

Thank you for taking the time us this excellent review. We are delighted to hear that Nicholas at Ableworld Chester provided excellent service. It's also great to hear that he was able to help find a walker which met your grandparent's needs. We hope to welcome you back in-store again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Wonderful experience

We visited Ableworld Chester store following a recommendation from a friend. We cannot sing the praises of Helen enough. She was helpful, patient, informative and made my mother and I feel totally at ease. The experience from beginning to end was a shining example of what truly excellent customer service should look like.
Based on our experience today, we will be recommending Ableworld to friends and family.
Thank you so much for your help Helen, and Dave!

30 de diciembre de 2022
Opinión espontánea
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Respuesta de Ableworld - Chester

Hello,

Thank you for taking the time to leave us this fantastic review. We are thrilled to hear that Helen from Ableworld Chester was able to help you on your visit. It's also great to hear that the team at Ableworld Chester provided excellent customer service. We hope to welcome you back in-store again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Really first rate customer service from Ableworld Chester

Really first rate customer service from Ableworld Chester. I was released from hospital yesterday after a hip replacement and found that none of our chairs at home were really suited to me during recovery. Dave at the store was able to come up with a suitable chair and deliver it to us this same afternoon. He was more than happy to take the time to adjust it to suit me and to rearrange some of our furniture to make room for it. Thank you so much.

12 de diciembre de 2022
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Graham,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that Dave from Ableworld Chester was able to help find the perfect chair to meet all your needs to help with your recovery. We are also so pleased to hear that you are more than happy. We hope to see you again.

Take care
Ableworld

Valorada con 1 estrellas sobre 5

Got 2 replacement batteries

Got 2 replacement batteries. I fitted them and charged for a week with a charger they had advised after the last batteries got from them were faulty. Went to try the batteries and flat in under a mile. Pushed the mobility scooter home, put on charge and tried again. Didn't even get as far as the previous time. Tried leaving on charge for a week and no better. Took them back and they put them on a tester which said they were fine. Charged again for a full week and tried again. Less than a mile. Borrowed some batteries the same capacity, fitted, charged and tried. After 5 miles were showing low but still going. All batteries were charged with the same charger. Now going to find someone independent who actually knows how to test a battery. 1 star was the minimum I could give even though lower would have been more honest. Unhelpful staff and rubbish product. 6 months warranty. Have since bought for half the price from a battery supplier and with next day delivery got 2 batteries for a £1 more than a single battery at ableworld cost, they do 6 miles and have a 12 month warranty

28 de noviembre de 2022
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Dave,

Thank you for taking the time to submit a review. We are sorry to hear about the experience and concerns you have reported.

Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions. We would be happy to respond back to you.

We pride ourselves on good and positive customer service throughout all our stores, so we do apologise for you feeling this way.

All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customer's experience a positive one.

Yours sincerely
Ableworld

Valorada con 5 estrellas sobre 5

Ableworld Chester (Lyn)

Lyn helped us to purchase the correct mobility scooter. She was cheerful, helpful and patient, advising on features and giving a thorough demonstration. This allowed to make the correct choice of scooter - thanks.

25 de octubre de 2022
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Phil,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you were able to find the perfect scooter which met your needs. We hope you enjoy it and wish to see you again in-store.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Excellent customer service we were in…

Excellent customer service we were in the saltney shop for over 21/2 hours trying scooters and walking aids nothing was to much trouble for the store assistant Allyson

7 de septiembre de 2022
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Lloyd,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you received excellent service recently from Ableworld Chester. We hope to see you again.

Take care,
Ableworld

Valorada con 5 estrellas sobre 5

Excellent

Took my elderly Mum to buy a rise & recline chair. Ann, who served us was great, very knowledgeable about the products and nothing was too much trouble. Would highly recommend.

30 de abril de 2022
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello, We are pleased that we were able to help you and your Mum in store recently with a new Riser recliner chair. Thank you for leaving us your feedback.
Kind Regards

Valorada con 5 estrellas sobre 5

We went to the Saltney branch today to…

We went to the Saltney branch today to get a chair for mum. She needs more help getting out of the chair now and the riser chairs there are fantastic. Great service from Brian. Mum is very happy with the chair she picked and it's going to be delivered next week. Thanks so much.

12 de marzo de 2022
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Brian from our Ableworld Chester store was helpful and you managed to find a riser recliner chair perfect for your mums needs. We look forward to seeing you again.

Kind regards,
Ableworld

Valorada con 5 estrellas sobre 5

I went to the Saltney store Chester and…

I went to the Saltney store Chester and spoke to Allyson and told her the situation that we where in at home and how we would like my wife to have more freedom around the house.Allyson advised me on my purchases of walking frames and also arranged for a stair lift engineer to measure up for a stair lift to be fitted and this was done and fitted in 3 days. What a service WELL DONE EVERYBODY thankyou very much xxx

9 de marzo de 2022
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Peter,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Allyson from our Ableworld Chester store was helpful with finding you perfect solutions to help your everdyay needs at home. We hope to see you again.

Kind regards,
Ableworld

Valorada con 5 estrellas sobre 5

Above and Beyond at Chester Ableworld

Had a lovely experience at Ableworld Chester.

Brian and Allison (I hope I got that right!) are warm and welcoming.

They helped me try a variety of recliner chairs and were able to explain why various features would or wouldn’t suit me.

I spent about 30 mins chair-hopping and it was no bother to them. I couldn’t believe it when Brian said he’d deliver the chair on his way home that night!

He also carried the chair into the house and set it up. He seemed really happy in his job and couldn’t do enough to help.

I was very taken with how they treated me. Not used to such patience and kindness from a business!

As for the chair, it’s been a godsend. I can adjust myself into different positions for eating, reading, relaxing etc...

The weightless technology is lovely too!

I’m glad I visited and definitely recommend them.

18 de febrero de 2022
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Alexa,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you had a lovely experience when you visited our Ableworld Chester store recently. It's great to hear that Brian and Allyson were warm and welcoming and they spent loads of time with you to make sure you chose the right Chair. We hope that we can see you again soon, we are happy to hear that your new chair has been a godsend.

Kind regards,
Ableworld

Valorada con 5 estrellas sobre 5

Went to Chester branch to buy a chair…

Went to Chester branch to buy a chair for my father , service from allyson and Brian was fantastic , very helpful and friendly , great advice and help to load chair , nothing to much trouble , recommend highly

15 de octubre de 2021
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Mark,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Allyson and Brian from the Chester team were fantastic when you visited recently. We hope to see you again.

Kind Regards,
Ableworld

Valorada con 5 estrellas sobre 5

We’re very happy!

We bought two new batteries for my brothers mobility scooter and without Brian’s help we don’t know what we would have done! Brian was very friendly, helpful and had good patience.

16 de septiembre de 2021
Opinión espontánea
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Karen,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that Brian from our Chester store was friendly, helpful and had good patience. We hope to see you again.

Kind Regards,
Ableworld

Valorada con 5 estrellas sobre 5

A remarkably fast and friendly service

A remarkably fast and friendly service. Highly recommended.

13 de septiembre de 2021
Logotipo de Ableworld - Chester

Respuesta de Ableworld - Chester

Hello Paul,

Thank you for taking the time to leave us an excellent review. We are thrilled to hear that you received a fast and friendly service from our Chester store recently. We hope to see you again soon.

Kind Regards,
Ableworld

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