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Ableworld - Gloucester Opiniones 

51
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TrustScore: 4.5 sobre 5

4,7

1 Longsmith Street, GL1 2HJ Gloucester, Gloucestershire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The whole experience of buying scooter was handled Great by the people in shop put at ease and even delivered it on time

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A very good range of mobility scooters and many other mobility aids to see in store. Showroom very easy to find in the city centre with kerbside parking. Nigel and his lady colleague gave us a chee... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It was an easy, informative conversation with the shop assist that led to my purchasing a suitable wheelchair for a taller man. Delivery saved me a great deal of anxiety. Thank you

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Outstanding service in an emergency – highly recommend! My wheelchair died while we were on holiday in the Gloucester area, which could have ruined our trip. I phoned Ableworld late on Friday evening... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. Equipamiento y suministros hospitalarios
  3. Proveedor de equipos para discapacitados
  4. Tienda de sillas de ruedas

Sobre Ableworld - Gloucester

Escrito por la empresa

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Información de contacto

  • 1 Longsmith Street, GL1 2HJ, Gloucester, Gloucestershire, Reino Unido

  • 01452 690250

4,7

Excelente

TrustScore: 4.5 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(51)

769 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

great service

great service! Bridget and Stuart were so helpful with my Dad. Very knowledgeable. He went in depressed and came out with a smile. And a new walker which doesn't hurt his hands. Thanks guys.

19 de septiembre de 2025
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hi Jules,

Thank you so much for your kind words! We’re delighted to hear that Bridget and Stuart were able to help your dad find the right walker and make his visit such a positive experience. It means a lot to know he left with a smile and more comfort. We’ll be sure to pass along your praise to them — they’ll be thrilled!

Wishing you and your dad all the best,
Ableworld

Valorada con 5 estrellas sobre 5

Stuart at the Gloucester store was…

Stuart at the Gloucester store was fantastic he knew what was our needs were and advised us correctly, polite friendly reassuring and happy.
Confidently we purchased products for the father in law. And also will purchase a stair lift.
Massive hot day. Air con was on, a delight helping us to allow more time to purchase.
Outstanding service well done Stuart!

21 de junio de 2025
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hi Paul,

Thank you so much for your fantastic feedback! We’re delighted to hear Stuart at our Gloucester store provided such friendly, reassuring, and knowledgeable service. It’s great to know you felt confident with your purchases and that the store environment made your visit more comfortable — especially on such a hot day! We’ll be sure to pass on your kind words to Stuart.

Take care,
Ableworld

Valorada con 5 estrellas sobre 5

Ableworld Gloucester

we recently visited Ableworld Gloucester to enquire about a mobility chair and were welcomed by Michelle who had only worked there for a week. Because of her lack of experience she called a senior member of staff who could fill her in with details we needed so she learned on the job. She managed to successfully finalise our purchase once we settled on a particular model. Well done Michelle!

14 de octubre de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hi Jan,

Thank you for taking the time to leave us this review. We are thrilled to hear our Gloucester team was able to assist you on your visit! We hope to see you again soon.

Take care,
Ableworld

Valorada con 5 estrellas sobre 5

Gloucester Ableworld

We were served by Stuart at Gloucester shop, who was extremely helpful and knowledgable both times we went in to ask for info and advice on electric road scooter. He gave us his time without reserve even though he was clearly very busy and never did we feel under pressure. We had two demonstrations and chance to try out scooters - one at the shop and one brought to our home. On both occasions I was able to try the scooter, which we then decided to purchase - the Athena scooter, which was on a good deal in the sale, with a free bag. Stuart thought ahead by bringing the bag out for the demonstration incase we did want the scooter. We were delighted to be able to keep the scooter there and then and not to have to wait for one to be delivered. Thanks very much to Stuart and to Gloucester AbleWorld branch.

23 de julio de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Rachel,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our team in Gloucester were able to provide amazing service!

Take care,
Ableworld

Valorada con 5 estrellas sobre 5

Knowlwdgable and so helpful

I required a mobility scooter, but only had a vague idea of what i wanted.
The customer service was so helpful and friendly. Pointing out the "do's & don'ts", to ensure I made the correct decision for my needs and affordability.
I was encouraged to learn in the shop and given another demonstration when it was delivered.
Staff couldn't have been more helpful? I wasn't looking forward to the experience, but the staff put me at my ease.

9 de mayo de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Caryn,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Gloucester team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Valorada con 5 estrellas sobre 5

Fantastic customer service from whole company.

Had a stairlift fitted in record time, assessment and fitted in three days. Cannot fault the customer service from everyone. Thankyou to Sam for making the whole experience so easy. So very grateful.

11 de mayo de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Eileen,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Gloucester team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Valorada con 5 estrellas sobre 5

My wife has just bought herself a new…

My wife has just bought herself a new mobility scooter from the Gloucester branch very helpful and useful advice from the team at Gloucester ableworld old scooter past its best thanks to the team Mr and Mrs Jones Gloucester

24 de abril de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Paul,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Gloucester team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Valorada con 5 estrellas sobre 5

I can't stress enough how helpful…

I can't stress enough how helpful Bridget and Stuart were.
They gave me some great advice on my first second hand scooter. Even checked the battery and charger for free... Putting my mind at rest.
I won't hesitate to go back to them when I need a little more help and service in the future.

An incredibly friendly service.
Thank you again.

20 de abril de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Antony,

Thank you for taking the time to leave us some feedback. We are thrilled to hear our Gloucester team provided great service on your visit. We hope to see you again.

Take care,
Ableworld

Valorada con 1 estrellas sobre 5

Once again I write to say how…

Once again I write to say how deplorable ableworld is in their treatment of their customers. We waited 8 weeks to have a key housing changed. The scooter was sold with the proviso that the repair was done before taking possession of the scooter. When the seller and I went in to ableworld they were very disrespectful and rude. The seller told ableworld that they had his permission to speak to me but they refused point blank just as they had refused to acknowledge the LPA given to them on the first day there. They are rude, abusive and tell lies. A company to avoid at all costs. I have deliberately written ableworld with a small ''a'' to indicate my disgust with that company. I would do without a scooter if ableworld were the only company that could help me. They have low standards eg. A 60/69% battery charging rate is acceptable to them when other companies expect an 80%+ standard. There are other mobility companies out there that are first class so dont settle for a sub-standard company. They get zero stars.

21 de marzo de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hi Rosemary!

Thank you for sharing your review. We are sorry that your experience did not match your expectations, but we appreciate you bringing this issue to our attention.

Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions.

All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customers experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.

Take care,
Ableworld

Valorada con 5 estrellas sobre 5

Well worth the visit and so knowledgeable

Visited the Gloucester store and dealt with Stuart. Really knowledgeable and friendly and I didn't feel rushed at all. He went through everything with me and made sure I was familiar with all the workings and the taking apart and reassembly did the car transport. Great company to deal with

1 de marzo de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Jane,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Stuart from our Ableworld Gloucester was able to help give you the guidance you needed so that you were familiar with all the workings. We hope to see you back again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Great service

Would definitely recommend Ableworld. Stuart was great. Gave great advice and spent time, most importantly there was no pressure.

14 de febrero de 2024
Opinión espontánea
Logotipo de Ableworld - Gloucester

Respuesta de Ableworld - Gloucester

Hello Leigh,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Stuart from our Ableworld Gloucester provided great service on your visit to us in-store. We hope to welocme you back again.

Take care
Ableworld

Valorada con 1 estrellas sobre 5

Not very helpful

19 de febrero de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Kate,

Thank you for taking the time to submit your review, and we are disappointed you have felt the need to post a review of this nature.

Please do not hesitate to contact support@ableworld.co.uk if you require further assistance or have any questions.

All feedback from our customers is appreciated, good or otherwise, as we do strive to make our customer's experience a positive one and your feedback is enormously valuable to us, so we greatly appreciate you taking the time to submit your review.

Yours sincerely
Ableworld

Valorada con 5 estrellas sobre 5

Wow what a service from Andy in…

Wow what a service from Andy in Ableworld Gloucester. The minute we stepped in the door he was so helpful , demonstrating and showing to us the rise and recline chairs available . No pushy sales at all and so much patience with my mum also.
Chair was delivered quickly also which was an unexpected bonus and Andy himself came with another collègue to deliver it which was great for continuity.
Thank you for making the process to easy and pleasurable as it could be .
I wouldn’t go any where else and would really recommend this business .
Again shout out to Andy in store for his fab customer care

9 de febrero de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Mrs Gilson,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Andy from our Ableworld Gloucester provided excellent service on your visit. It's great to hear that he was able to find the right riser recliner chair to meet your needs. We hope to welocme you back in-store again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Bridget Gloucester store.

Thanks Bridget for your help in choosing the right mobility scooter for my partner.
THANKS AGAIN FOR YOUR HELP

7 de febrero de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello David,

Thank you for taking the time to leave us this fantastic review. We are thrilled to hear that Bridget from our Ableworld Gloucester store was able to help you choose the right mobility scooter for your needs. We hope to welcome you back again in the future.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Ableworld Gloucester

Fantastic people very helpful welcoming and friendly 😀 thank you to Bridget for all your help 😀

7 de febrero de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Denise,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at our Ableworld Gloucester was very welcoming and friendly. Its also great to hear that Bridget provides excellent service. We hope to welcome you back in the future.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

What a great store.

What a great store.
Lovely and helpful staff.
Nothing too much trouble, answered every question put to them, very knowledgeable
Thank you especially to Andrew, Store Manager. I needed my scooter soonest, Ordered on a Saturday and was delivered on Tuesday morning. Stuart put it together very promptly and in less than an hour I left the store, being one very happy and satisfied customer

30 de enero de 2024
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Lorna,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that our team at Ableworld Gloucester provided great service on your visit. It's also great to hear that Andrew was able to order your scooter and get it to you at the soonest possible time. We hope to welcome you back again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

I had problem with a folding scooter…

I had problem with a folding scooter I'd bought..called into the Gloucester Branch Longsmith St....they were extremely helpful..it seemed my key needed new battery....Stuart was extremely helpful..

9 de octubre de 2023
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Irene,

Thank you for taking the time to leave us this fantastic review. We are delighted to hear that Stuart from our Ableworld Gloucester team was extremely helpful on your visit to us in-store. It's also great to hear that your issue has now been resolved. We hope to welcome you again in the future.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Gloucester store: Efficient and friendly staff who knew…

Efficient and friendly staff who knew about their products - very helpful.

3 de noviembre de 2023
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Alison,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at our Ableworld Gloucester was friendly and knowledgeable. We hope to welcome you back again in-store in the near future.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Ableworld store in Gloucester.

Visited the Ableworld store in Gloucester & was greeted & assisted by a lovely lady named Bridget.
We asked about a boot style scooter capable over uneven & grassy ground, but light & easy to transport in the boot of a car with as long as possible battery range.
Bridget was very helpful & knowledgeable on the scooters & recommended an Apex Aluma-Lite Boot Scooter which seemed to be a good option. She demonstrated the scooter to use & dismantle for transporting & let both my wife & myself try the scooter for ourselves.
We were very impressed & are now seriously considering purchasing the scooter.

30 de septiembre de 2023
Opinión espontánea
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Respuesta de Ableworld - Gloucester

Hello Jeff,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Bridget from our Ableworld Gloucester was able to help you find a scooter that met your needs. We hope to welcome you back in-store again soon.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Terrific experience

We had a terrific experience today at Ableworld Gloucester. The guy (Stuart?) was genuinely kind and helpful and really knowledgeable. We not only easily got kitted out with a super self-propel wheelchair for my teenage daughter, but were able to discuss other mobility aids such as scooters and electric chairs. What a great combination, an open-hearted member of staff who knew his stuff and had the time to be genuinely helpful. Thank you and well done.

2 de septiembre de 2023
Opinión espontánea
Logotipo de Ableworld - Gloucester

Respuesta de Ableworld - Gloucester

Hello,

Thank you for taking the time to leave us this excellent review we are delighted to hear that Stuart from our Ableworld Gloucester was able to help you find the right mobility aids. It's also great to hear that Stuart provided excellent service. We hope to welcome you back again in-store.

Take care
Ableworld

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