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Ableworld - Southampton Opiniones 

203
•
TrustScore: 5 sobre 5

4,8

42-46 Portsmouth Road, Woolston, SO19 9AD Southampton, Hampshire, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My daughter brought myself and my husband down to look for a walker for my husband who is suffering from Parkinson’s. He saw one he liked and the sales lady explained everything to us about the walker... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Friendly customer service. Courteous engineer who installed the stair lift. Explained in detail how to operate the stair lift. Left the work area clean. A job well done.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed a wheelchair for my wife who has advanced dementia and mobility problems. We are both 80, I am sole carer and with Parkinson's so lugging a 'normal' wheelchair about is not good, similarly my w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ableworld Southampton are excellent. They helped my elderly parents to remain safe, mobile & comfortable. Equipment provided always good quality. Gave them confidence to remain independent & live in t... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Proveedor de equipos de asistencia para la movilidad
  2. también en la categoría
  3. Equipamiento y suministros hospitalarios
  4. Proveedor de equipos para discapacitados
  5. Tienda de sillas de ruedas

Sobre Ableworld - Southampton

Escrito por la empresa

About Us

Ableworld are the largest mobility retailer in the country and believe this is because we genuinely care about our customer’s well-being. We employ professional, caring and knowledgeable staff to work in our stores, and provide quality mobility aids at value for money prices.

Ethical Traders

We pride ourselves on being an ethical trader who will not pressure sell items and if we feel a product should have an assessment we will not sell these online, as we want to ensure our customers that they are getting the right product for their needs, not just the most expensive mobility aid.

Our Products

Our stores stock all types of mobility aids, including Mobility Scooters, Walkers, Powerchairs, Bathing Aids and Stairlifts. You can be assured that in all of our stores we provide the same caring approach to looking after our customers, and the same range of quality mobility aids.

Free Expert Assembly

Free Professional Assembly

Free Professional Assembly
Free professional assembly on all mobility scooters and riser recliner chairs. No extra charge.

Información de contacto

  • 42-46 Portsmouth Road, Woolston, SO19 9AD, Southampton, Hampshire, Reino Unido

  • 023 8044 0000

4,8

Excelente

TrustScore: 5 sobre 5

203 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(203)

768 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service and very informed…

Excellent service and very informed about all products. No encouragement to buy and was more than hapoy if I wanted to think about the product I was looking at, just wanted me to buy what was right for me. I was served by Dean, a credit to the company

19 de agosto de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Katrina,

Thank you for taking the time to leave us this excellent review, We are delighted to hear that Dean from our Ableworld Southampton was able to help you on your visit and also provide excellent service. We hope to see you again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Southampton.

Southampton.
Excellent service. Dean was very professional and so so helpful when I was purchasing a walker for my elderly mother. Thank you

16 de agosto de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Loraine,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean from our Ableworld Southampton was able to help you when you purchased your new walker. We hope to welcome you back in-store again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

rollator update…

My sister and I visited Southampton branch today and were served by Dean a most helpful and courteous gentleman. We wanted to update my sister's walker and following his advice and assistance got a new Gepard carbon fibre rollator after helping me to see I could manage to put it in the car boot which I could service rated 100percent.

8 de agosto de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Maureen,

Thank you for taking the time to leave us this excellent review, We are thrilled to hear that Dean from Ableworld Southampton was able to help you find the right walker to meet your sister's needs. We hope to welcome you back in-store again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Very helpful

The telephone order was dealt with in a professional manner and they were very helpful, the young man,James, who brought it to me was also very helpful and I am very happy with my purchase.

7 de agosto de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Mary,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that team at Ableworld Southampton provided great service, from the telephone call to your delivery we are happy to hear you are happy about your purchase. We hope to see you again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Service par excellence

The Assistant Manager, Peter, was very helpful. He was able to establish & supply the correct part I that needed from a photograph. Really good service.

5 de agosto de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Katharine,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Peter from our Ableworld Southampton was very helpful on your visit to us in-store. We hope to welcome you back again in the future.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Ableworld Southampton

Ableworld Southampton are excellent. They helped my elderly parents to remain safe, mobile & comfortable. Equipment provided always good quality. Gave them confidence to remain independent & live in their own home. You can trust Jeff & the team to always give good helpful honest respectful advice. Nothings too much trouble. Recommend them to anyone. XXXX Debbie K

12 de julio de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Debbie,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at our Ableworld Southampton provide excellent service and are ablw to help your parents remain safe, mobile and comftable. We look forward to welcoming you back.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

We visited our local Ableworld to…purchase a mobility scooter

We visited our local Ableworld to enquire about a mobility scooter for my husband.
All staff were very welcoming especially Aimee who was very attentive to our needs.
We had no experience about scooters and she really helped put our mind at ease.she demonstrated a few scooter and electric chairs and my husband could try them all.
I was able to practice putting the scooter in the boot of our car and felt confident after a few tries to be able to do it without Aimees guidance.
We reserved a scooter with no obligation to buy but we're so impressed with the help and advice we received We went back and bought the scooter 2 days later and were able to take it away the same day.
Aimed helped us with the insurance too and made sure everything was clear and we were happy before we left.
We even received a free scooter bag!
We thoroughly recommend visiting Aimee especialy and the team.

23 de junio de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Clare,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the Amiee from our Ableworld Southampton was able to help you find a scooter to meet your husbands needs. It's also great to her that Amiee was able to put your mond at ease. We hope to see you again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Brilliant service from Jeff who came to…

Brilliant service from Jeff who came to our rescue. We had arrived in Southampton to go on a cruise when my husband mobility chair broke when getting it out of the car.
A quick phone call to Ableworld and we took our chair there where Jeff fixed it for us and got us back on our way.
Thank you so much for such fantastic and friendly service. Steve and Katie

24 de junio de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Steven and Katie

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Jeff from our Ableworld Southampton was able to help you fix your husband's mobility scooter. It's also great to hear that provided fantastic friendly advice. We hope to see you again here at Ableworld.

Take care

Valorada con 5 estrellas sobre 5

Visited woolston branch as had problem…

Visited woolston branch as had problem unfolding electric aero lite chair even thou they don’t sell this model a gentleman named Peter went beyond to sort problem out for us ,to say we were happy is a understatement and will definitely be using this shop for further products .

Thank again to staff for their help

19 de junio de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Chris,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Peter from our Ableworld Southampton store went above and beyond to help you sort your problem out. We hope to see you again soon.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Exceptional service by all staff.

This review is for all the staff at the Woolston, Southampton branch of Ableworld. I visited over two days to purchase a tilt and rise chair and a mobility walker for my wife. I was greeted by various members of staff who were able to answer all my questions and help me select the one's that would be best for my wife. Utimately I was served by Aimee who was very knowledgeable and friendly. Needless to say, my wife is delighted with them, especially the chair, a Dorchester Grande Waterfall, which seems to do everything except vacuum the house. The two engineers who assembled and installed the chair are also worthy of praise. Friendly, polite and very fast. A big well done to all concerned. A highly recommended company and staff.

9 de junio de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello John,

Thank you for taking the time to us this fantatsic review. We are delighted to hear that the team at Ableworld Southampton was able to help assist you in finding the right mobility aids to meet your wife's needs. It's also great to hear that our delivery team were Friendly, polite and very fast. We hope to welcome you back again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Southampton Branch amazing

Southampton Branch amazing. Needed a scooter for the Wife and would highly recommend this company. Went to EDEN first but this company wins hands down. If you have any mobility issues use this company. 10/10

31 de mayo de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Andy,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Southampton provided great service and was able to help you find a mobility scooter to meet your wife's needs. We hope to welcome you back again in the future.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Great shop - helpful and friendly

Went for a mobility scooter and wheelchair. Jeff helped us. He was very informative and explained how to use both products in great detail
Would definitely recommend this shop

29 de mayo de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Alison,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Jeff at Ableworld Southampton was able to give you knowledge on products in great detail. We hope to welcome you back again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Fantastic service from Ableworld

Fantastic service from Ableworld, Southampton today. Firstly Peter was exceptionally helpful and knowledgeable on the phone. He then managed to get a service engineer out within 2 hours.....on a busy Friday. Finally after over 2 months of struggling without our stairlift, and with different people not being able to mend it, the engineer fixed it within 20 minutes......and at a call out charge of less than 50% of other companies!!!! Highly recommended service from a local company.

26 de mayo de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Christopher,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that the team at Ableworld Southampton was able to help source a quick solution when fixing your stairlift. We hope to see you again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Today I had to visit able world in…

Today I had to visit able world in Woolston as my mobility scooter had fault with it .when I entered the shop a assistance came straight over and asked about the problem after he had a look at it he said he would get a engineer to look at it after 15 minutes he came back to tell me he had fixed the fault the staff in that shop are so helpful kind and curtious thanks to all especially Jeff the engineer

24 de mayo de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Francis,

Thank you for taking the time to leave us this excellent review. We are thrilled to hear that the team at Ableworld Southampton was able to help fix your mobility scooter quickly and efficiently. We hope to welcome you back in-store again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Outstanding customer service

We visited Southampton from Wales and we hired a scooter rather than take mine. The petrol saved from the extra weight was more than the hire cost
Customer service was excellent. Dean even gave me an idea for maybe a new business venture. The lady that served us was really good and patient. 100% recommend Ableworld Southampton

21 de mayo de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Dean from Ableworld Southampton provided excellent service. It's also great to hear that you were happy with our hiring service also. We hope to welcome you back again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

James was fast

James was fast, efficient and very polite.

17 de mayo de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that James from our Ableworld Southampton provided great service. We hope to welcome you back in-store again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Grateful thanks..

I required a home visit and Mark from the Woolston Store, Southampton arrived promptly and brought some wheelchairs for me to try. I would like to thank him for his excellent customer skills as he had just the chair that suited me. I do not hear well and he was kind and patient answering my queries. Nothing was too much trouble for him. I would recommend this Company to anyone with mobility problems.

26 de abril de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Pat,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Mark from Ableworld Southampton provided excellent service and was able to help you find a wheelchair to meet your needs. We hope to welcome you back again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Repaired wheelchair

I was advised on the phone to take my grandson's wheelchair into Able world Woolston, with hope for repair to the arm rest.
I was offered a seat by the lady at the till, who took my wheelchair. Shortly after a young lady made me a much welcome cup of coffee with a smile. It wasn't long after Mark brought back my grandson's wheelchair with both arms replaced. No waiting to order and on top of that, no charge! My grandson had been in so much discomfort and in an instant repaired. Such friendly, super efficient staff and it was towards the end of day. So very grateful for such kindness and for Mark carrying out the replacement and putting it in the car for me. Excellent, so happy. Thank-you 😊

21 de abril de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Mark from Ableworld Southampton was able to help fix your grandson's wheelchair. It's also great to hear that the team at Southampton was very friendly and efficent. We hope to welcome you back again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Great product.

Superb product, superb service by Steve Bloodworth and Jay Arnold. My new stairlift allows me to access both upstairs and down at will.

28 de marzo de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Robert,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Steve and Jay from our Ableworld Southampton stairlift engineering team provided great service. It's also great to hear that your stairlift is now allowing you to access the two levels of your home more easily. We hope to see you again.

Take care
Ableworld

Valorada con 5 estrellas sobre 5

Help in many ways

My experience at the Ableworld store in Woolston, Southampton could not have been better. The service and help provided by Jackie was second to none - even to telling me what bus to catch home! 100% recommendation.

25 de marzo de 2023
Opinión espontánea
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Respuesta de Ableworld - Southampton

Hello Peter,

Thank you for taking the time to leave us this excellent review. We are delighted to hear that Jackie from Ableworld Southampton provided excellent service on your visit. We hope to welcome you back again in the near future.

Take care
Ableworld

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