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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Παραγγελίες, επιστροφές, κουπόνια γενικά και προσωπικά και πολύ καλά προϊόντα για όλα τα γούστα και τα οικονομικά του καθενός. Αρκεί να ψάξεις. Κρίμα που δεν το είχα ανακαλύψει νωρίτερα. Ειδικά για τι... Ver más

Valorada con 1 estrellas sobre 5

Unfortunately I bought FAKE Levi's jeans, low quality,it smells petrol, I've paid 110euro for trash.... I've made a complaint comment to the customer service, no body contact me yet..... Bad experi... Ver más

Valorada con 5 estrellas sobre 5

I found what I wal looking for in a quite good price and the delivery time was quick enough. Even when I had to change the size of the product the whole service was helpful and very informative about... Ver más

Valorada con 5 estrellas sobre 5

Βρίσκω πολλά προϊόντα που με ενδιαφέρουν.Η παραγγελία είναι εύκολη το ίδιο και η παράδοση.Εχει πολλές προσφορές.Τα προϊόντα είναι καλής ποιότητας.


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4,3

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 26% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I made a purchase early days of…

I made a purchase early days of September. The item that arrived was wrong, i made a return and a month later there is still no refund, i called customer service and for the past two weeks are trying to find the courier. No news yet and still waiting.

8 de septiembre de 2025
Opinión espontánea
Logotipo de ABOUT YOU

Respuesta de ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. We guarantee that we work continuously to provide the best experience and service to our customers. Thank you for your feedback! Regards, The ABOUT YOU Team

Valorada con 4 estrellas sobre 5

The delivery was fast

The delivery was fast, the boots I ordered were lovely but didn't suit me so I had to return them. Return was also easy and I got my money back faster than other retailers as ASOS and Mango outlet

13 de octubre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

It proved to be a trustworthy company…

It proved to be a trustworthy company in pretty much every aspect so far. Items are as described, most of sizes available , proposals are very closed to my likes, packages arrived almost always in logical timeframe, plenty of items to chose from and good prices. Retail stores are far more expensive

1 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

They have no idea where my shipment is or when it will be delivered!

The shipment was supposed to be delivered on the day I am writing the review. The shipment is still in Germany, has to go to Greece after and then to Cyprus where I am located. They have no idea on the status of my shipment or the date it will be delivered. Furthermore, there is no refund or compensation for the delay! Well there are better shopping experiences online to choose from next time! Happy closing-down about you!

23 de septiembre de 2025
Opinión espontánea
Logotipo de ABOUT YOU

Respuesta de ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. The satisfaction of our customers is very important to us and, as such, your situation does not meet our quality of service standards. We will escalate this situation internally and notify the responsible teams. We will take your feedback into account in order to improve in the future! Best regards, The About You team

Valorada con 1 estrellas sobre 5

Worst Shopping Experience of My Life!

More than 1.5 months ago, I tried shopping on aboutyou.gr. At the very last step, the site informed me that my purchase was unsuccessful - but to my shock, I was charged anyway, without ever placing an order.

Since then, I've tried every possible way to get my money back, but nothing works. After countless emails and even a phone call, they finally admitted the issue, promised me a refund, and even sent me a link to provide my IBAN details. Yet here I am, 3 weeks later, still waiting with no refund.

Their communication is painfully slow, their customer service is unhelpful, and their promises mean nothing. I feel cheated and ignored. My money - and my card - are clearly not safe with them.

I will never buy from this company again, and I strongly warn others to stay away!

UPDATE 24.09.2025: My issue still has not been resolved. Nobody has contacted me, and no action has been taken from their side. I have therefore escalated the matter to MasterCard for resolution. Not even a single apology or sign of concern has been offered — it feels as if I don’t exist.
UPDATE 09.10.2025: - Nothing has changed. Nobody has contacted me. Their comments here are useless and just a facade
UPDATE 29.10.2025: I won my case against Aboutyou.gr with MasterCard, and they refunded me my money after 3 months. WHAT A SHAME

31 de julio de 2025
Opinión espontánea
Logotipo de ABOUT YOU

Respuesta de ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. The satisfaction of our customers is very important to us and, as such, your situation does not meet our quality of service standards. We will escalate this situation internally and notify the responsible teams. We will take your feedback into account in order to improve in the future! Best regards, The About You team

Valorada con 5 estrellas sobre 5

Good prices

I am very happy with ABOUT YOU, because it has a wide variety, good prices and good offers.
It has experienced and very helpful staff in case you need help.
All the products I have purchased are of very good quality.

21 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Beware!

Three weeks since I had the misfortune of ordering from this company.
I never received the order, they never gave me an explanation and they never refunded me.
Stay away.

Update: More than five weeks later, I finally got my money back for the order that I never received.
The shop blamed the courier and the rude courier told me that the shop never sent anything.
Overall a super unpleasant experience.

14 de julio de 2025
Opinión espontánea
Logotipo de ABOUT YOU

Respuesta de ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. The satisfaction of our customers is very important to us and, as such, your situation does not meet our quality of service standards.
Please get in touch with our customer service team to let them know! You can do this via email to customerservice@aboutyou.gr or by calling 800 6000600.
We apologise once again for any inconvenience caused.
Best regards,
The About You team

Valorada con 1 estrellas sobre 5

εχω δυο μηνες παω για τρις περιμενω…

εχω δυο μηνες παω για τρις περιμενω επιστροφη χριματων ακομα δεν τα βλεπω τι γινετε δεν ξερω

25 de julio de 2025
Opinión espontánea
Logotipo de ABOUT YOU

Respuesta de ABOUT YOU

Γεια σου, λυπούμαστε που η εμπειρία σου στο κατάστημα της ABOUT YOU δεν ανταποκρίθηκε στις προσδοκίες σου. Παρακαλούμε να επικοινωνήσεις με την εξυπηρέτηση πελατών στο customerservice@aboutyou.gr ή στο 800 6000600. Λυπούμαστε ειλικρινά για την ταλαιπωρία που αντιμετώπισες. Με εκτίμηση, Η About You ομάδα σου

Valorada con 1 estrellas sobre 5

The worst experience

The worst experience. I placed an order 1 week ago and the shoes were delivered in the worst condition, without even the original ADIDAS box, in a paper box with slits on it and the shoes seemed to be worn. 4 days now I try to get a proper coupon code to buy the pair again in a better price as I purchased it and until now I haven’t received any one correct. That’s so annoying and frustrating.

22 de julio de 2025
Opinión espontánea
Logotipo de ABOUT YOU

Respuesta de ABOUT YOU

Hello, we're sorry to hear that your shopping experience at ABOUT YOU didn't exceed your expectations. We guarantee that we work continuously to provide the best experience and service to our customers. Thank you for your feedback! Regards, The ABOUT YOU Team

La experiencia Trustpilot

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