ABOVE AVERAGE Opiniones 8

TrustScore: 2 sobre 5

2,2

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Información sobre la empresa

  1. Joyería
  2. Joyería personalizada
  3. Joyero
  4. Compañía de software
  5. Proveedor de software

Escrito por la empresa

We turn albums into jewelry. We're a Brazilian jewelry brand created for people who love music. We design accessories inspired by artists, albums, eras, and visual references that shaped culture, transforming those ideas into pieces you can wear and carry with you. Every piece is idealized, designed, and produced by us. We don’t resell generic jewelry or simply place existing products under our name. Each accessory is developed with its own identity, from the original concept to the final result, with a strong focus on details, symbolism, and connection to the music that inspired it. Based in Brazil, our production is made through a 100% Brazilian supply chain. Our pieces are handcrafted with careful finishing, using certified metal alloys and plating from responsible sources, including recycled materials whenever possible. This allows us to support local craftsmanship while maintaining high standards of quality, originality, and fair production. Since 2022, we've been building a community around music, culture, and jewelry. What started as a passion project made by real fans has grown into a brand with international customers, worldwide shipping, and collections inspired by artists such as Ye, Frank Ocean, Kendrick Lamar, Tyler, and many more. We’ve also created campaigns, events, and visual projects around our pieces, because for us, the story behind each accessory matters as much as the product itself. Over the past few years, we’ve faced many logistical challenges, especially with international orders, and we sincerely apologize for any delays or issues some customers may have experienced. We know trust is built through consistency, communication, and accountability. Right now, we’re fully focused on improving our international side: better support, faster shipping, clearer communication, and a more transparent experience from purchase to delivery. Our goal is to make sure every customer feels properly assisted and that issues related to delays, shipping, or support are handled with much more speed and care. We’re here on Trustpilot because we want to listen, improve, and rebuild confidence where needed. Above Average has always been made by fans, for fans, and we’re committed to making the experience feel as thoughtful as the jewelry itself.


Información de contacto

2,2

Malo

TrustScore: 2 sobre 5

8 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 1 estrellas sobre 5

This is a scam

This is a scam.

Three months and zero response to emails, have reviewed absolutely no information since ordering and it clearly isn’t coming.

11 de mayo de 2026
Opinión espontánea
Logotipo de ABOVE AVERAGE

Respuesta de ABOVE AVERAGE

Hi Faith,

First of all, we’d like to sincerely apologize for the delayed responses and for the delay with your order.

We also wanted to let you know that we weren’t fully familiar with Trustpilot before, but we’ve now created and claimed our profile, and we’ll make sure to keep everything properly monitored and organized from now on.

Your order has already been reshipped and should arrive very soon. Again, we’re truly sorry for the inconvenience and appreciate your patience.

Please feel free to reach out to us anytime. We’d also like to guarantee you a gift and a discount on your next order as a way to make it up to you.

Thank you again.

Valorada con 1 estrellas sobre 5

Nothing arrives and no refund or anything!

I ordered a ring from their website in September of 2025. It is currently the ends of January 2026 and nothing has arrived. I've sent them emails, no response. I spammed their Instagram and they replied once telling me that they will give me a refund, and then they ghosted me. Please don't get scammed like I did.

1 de septiembre de 2025
Opinión espontánea
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Respuesta de ABOVE AVERAGE

Hey Daniel,

As we discussed via email, your order has already been shipped out.

I’m really sorry again for all the inconvenience, and thank you for your patience. You now have my personal work email, so feel free to reach out anytime if you need anything else.

Best,
João

Valorada con 1 estrellas sobre 5

Non comprate assolutamente

Non comprate assolutamente. Sono passati ormai 3 mesi da quando ho ordinato, li ho contattati tantissime volte in tutti i modi possibili, e non ho mai ricevuto risposta.

28 de diciembre de 2025
Opinión espontánea
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Respuesta de ABOVE AVERAGE

Hi Ginevra,

We’re truly sorry about this, and we sincerely apologize for the inconvenience.

We recently had some logistics issues, but they’ve now been resolved, and affected orders are being shipped out immediately.

I’ll try to look up your order using your name, but to make it easier, could you please contact me directly by email? I’ll personally help you with your order.

joaoveronez@aboveaverage.com.br

Valorada con 1 estrellas sobre 5

Don't buy

Don't trust in Above Average. Once you pay you'll never receive your order. You will lost time and energy claiming , sending emails that will not be answered ...It's a fraud

14 de mayo de 2025
Opinión espontánea
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Respuesta de ABOVE AVERAGE

Hi Miryam,

Sorry for the late reply. We weren’t fully familiar with Trustpilot before, and I’m very sorry if we gave you that impression.

Has your order been resolved already? If you still need any help, please contact me through my personal work email and I’ll make sure to personally assist you and get everything sorted.

joaoveronez@aboveaverage.com.br

Valorada con 1 estrellas sobre 5

Not getting my orders and getting ignored

Ordered 2 rings and haven’t heard from them since, it is now almost 2,5 weeks later and still nothing. Tried contacting them via their website, via instagram and mail but i am just getting ignored. If you want to lose your money you should buy your rings here. DON’T BUY

2 de abril de 2025
Opinión espontánea
Logotipo de ABOVE AVERAGE

Respuesta de ABOVE AVERAGE

Hi Noah, Sorry for the late reply. We weren’t fully familiar with Trustpilot before, and I’m very sorry if we gave you that impression.

Has your order been resolved already? If you still need any help, please contact me through my personal work email and I’ll make sure to personally assist you and get everything sorted.

joaoveronez@aboveaverage.com.br

Valorada con 1 estrellas sobre 5

Terrible customer service & delivery time, been so long since my purchase I'm starting to think if I even ordered it at all

Since I've ordered from a country thousands of miles away from the company's main HQ, I've given a lot of patience and understanding. But to be consistently ignored, on all contactable media sites (instagram, tiktok, email), after asking for any updates on my order (which I purchased last December), is just insulting. I've had no confirmation about my order whatsoever, up until about a month ago where their main IG account dm'd me (only because I commented on their recent post asking for a response, to which that comment has now been deleted) asking for sympathy for waiting so long and then vaguely saying that 'all orders are either out or being processed right now' and 'can guarantee everything's all finally set'. I thanked them for getting back to me and then asked if I could get any updates, they never responded again. As another customer said, RADIO SILENCE. It's been over 3 months. I know making high quality jewellery takes a lot of time, so I wouldn't mind at least one email stating if they're still hammering away at the ring I ordered, but nothing.

20 de diciembre de 2024
Opinión espontánea
Logotipo de ABOVE AVERAGE

Respuesta de ABOVE AVERAGE

Hi Yucai, sorry for the late reply. We weren’t fully familiar with Trustpilot before, and I’m very sorry if we gave you that impression.

Has your order been resolved already? If you still need any help, please contact me through my personal work email and I’ll make sure to personally assist you and get everything sorted.

joaoveronez@aboveaverage.com.br

Valorada con 2 estrellas sobre 5

Never received products

I’ve ordered off them before and it was high quality but I ordered in December receiving multiple confirmation emails until just radio silence with me never getting the products

1 de diciembre de 2024
Opinión espontánea
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Respuesta de ABOVE AVERAGE

Hey bro,

I’m so sorry about that. I’m glad to hear you had already ordered from us before and liked the products, but I’m really sorry that this second experience didn’t go as planned.

Has this already been resolved? If you still need any help, you can contact me directly at my personal work email: joaoveronez@aboveaverage.com.br

I’ll personally make sure to help you get everything sorted.

Valorada con 5 estrellas sobre 5

Bought a yeezus ring

Bought a yeezus ring and it was true to size and looked amazing, would recomend🤗

31 de enero de 2024
Opinión espontánea
Logotipo de ABOVE AVERAGE

Respuesta de ABOVE AVERAGE

Thank you for your order! :))

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