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ABPanelPC was founded in 2015 in Hudson, Massachusetts, but the seeds of our inception were sown much earlier. Our founder, a visionary with a profound passion for computer engineering and industrial automation, identified a significant gap in the market for specialized computing solutions tailored for the rigorous demands of industrial environments. This realization sparked the idea of ABPanelPC – a company dedicated to bridging this gap with innovation and expertise.
Kane Industrial Dr, Hudson, MA 01749, 01749 , Hudson, Estados Unidos
Our company needed rugged hardware for a new project, and IMD delivered perfectly. The team was very helpful, providing us with a loaner model to test before making a final decision. The equipment has been performing flawlessly in our demanding environment. IMD's dedication to quality and customer satisfaction is evident in every interaction we've had with them
IMD's team was very helpful and quick to respond. Great experience overall.
IMD's service exceeded our expectations. Mao went above and beyond to ensure our specifications were met and that we received the best pricing. His communication was prompt and clear, making the entire process smooth. We appreciate Mao's dedication and professionalism and highly recommend IMD for their exceptional service.
While I find their pricing a bit on the high side, the performance and durability justify the investment.
Respuesta de ABPanelPC
Hey Febe, thanks for sharing your thoughts! We're thrilled to hear that the performance and durability of our products have made it worth it for you. We put a ton of effort into making sure our stuff is built to last and can keep up with whatever you throw at it. It's awesome to know that's shining through for you!
We're always looking for ways to give our customers the best bang for their buck, so we really appreciate you taking the time to leave a review. If there's anything else we can do to improve your experience, just give us a shout. We've got your back!
Thanks again for being an awesome customer. Keep rocking it out there!
Cheers,
Jen
Our experience with ABPanelPC has been stellar. The quality of the panel PCs is evident right out of the box. They're robust and have handled our demanding industrial environment without a hitch. It's refreshing to work with a company that not only delivers high-quality products but also backs them up with outstanding customer service.
Respuesta de ABPanelPC
Hey Jorden,
Jason here, and I just wanted to reach out and say a massive THANK YOU for your incredible review! It means the world to us to hear that our panel PCs are not only meeting but exceeding your expectations in your demanding industrial environment.
We pour our hearts into ensuring that every product we send out is of the highest quality, so it's awesome to know that it's making a real difference for you and your team. And of course, we'd never leave you hanging - our customer service crew is always ready to jump in and help out however we can.
It's customers like you that make us love what we do. Your satisfaction is our top priority, and we're stoked to have you as part of the ABPanelPC family. If there's anything else we can ever do to make your experience even better, don't hesitate to give us a holler!
Thanks again for taking the time to share your thoughts. Keep being awesome!
All the best,
Jason
The Product is decent, but I had higher expectations on the lead-time, was promised 4 days but it took a week to delivery.
Respuesta de ABPanelPC
Hey Bhavin,
Jason here. Thanks for your feedback. We're glad you find our product decent, but we dropped the ball on the delivery time. That's on us, and we apologize for not meeting the promised 4-day lead time. We're always working to improve our processes to ensure timely deliveries.
If there's anything else we can do to make things right, just let us know. We appreciate your business and hope to serve you better next time.
Best,
Jason
Solid performance and reliable products. The only downside was the longer delivery time than anticipated.
Respuesta de ABPanelPC
Hi Timothy,
Jason here. Thanks for taking the time to share your thoughts! It's great to hear that our products are delivering solid performance and reliability for you. That's what we strive for!
However, we dropped the ball on the delivery time, and that's not cool. We're always working to streamline our processes and get your gear to you as quickly as possible.
We appreciate your patience and understanding. If there's anything else we can do to improve your experience, just give us a shout.
Thanks again for your support!
Cheers,
Jason
Fantastic products! We have deployed ABPanelPC's equipment in several harsh industrial environments, and they have performed beyond expectations. Jason's expertise and attentive service have made all the difference in our purchasing decisions.
Respuesta de ABPanelPC
Hey Lola,
I'm thrilled to hear that our products are performing so well for you, even in those tough industrial environments! It's a testament to the hard work and dedication of our entire team.
I'm especially grateful for your kind words about my personal involvement. It's been a pleasure working with you and helping you find the right solutions for your needs. That's what it's all about for me - building great relationships with awesome customers like you.
Please don't hesitate to reach out if there's anything else I can ever do to assist you. We truly value your business and look forward to continuing to serve you with fantastic products and top-notch service.
Thanks again for taking the time to share your experience. It means the world to us!
All the best,
Jason
Good quality monitors, though I expected lower cost on overnight shipping. Customer service was helpful.
Respuesta de ABPanelPC
Hi Jonathan,
Glad to hear our monitors are hitting the mark for you! We do our best to keep shipping costs reasonable, but overnight shipping can add up quickly. Appreciate the feedback, and we'll see what we can do.
Thanks for the shout-out to our customer service team. They're the best! If you need anything else, just holler.
Cheers,
Jason
Experienced some delays in shipping. took about 2 weeks for 40x24" Panel PC. The product is good, but the lead-time aspects needs improvement.
Respuesta de ABPanelPC
Hey Tom,
Thanks for your feedback. We're glad you're happy with the panel PC, but we definitely dropped the ball on the shipping time. 2 weeks is way too long, and we apologize for the delay.
We're constantly working to improve our lead times, and your feedback helps us do better. If there's anything else we can do to make it right, just let us know.
Thanks for your patience and support!
Best,
Jason
Received excellent support from Jason at ABPanelPC. The product matches our expectations. A bit pricey, but worth it for the quality you get
Respuesta de ABPanelPC
Hey Edison,
Thanks so much for the kind words! I'm thrilled to hear that our product met your expectations and that you feel it's worth the investment.
I really enjoyed working with you and helping you find the right solution. That's what I'm here for, and it's always a pleasure to assist great customers like you.
We know our products might be a bit pricey, but we believe in delivering top-notch quality and support. Your satisfaction is our top priority!
If there's anything else I can ever do to help, just say the word. Thanks again for your business and your support.
All the best,
Jason
I was impressed by the build quality of ABPanelPC's monitors. They're clearly made to last.
Respuesta de ABPanelPC
Hey Tom,
Jason here. Thanks a million for your awesome feedback! It means the world to us to know that the build quality of our monitors impressed you. We put our heart and soul into making sure every product is built to stand the test of time.
We know you have a lot of choices out there, so we're truly grateful you chose ABPanelPC. If there's anything else we can do to help you out or make your experience even better, just give us a holler!
Thanks again for taking the time to share your thoughts. It's customers like you that keep us motivated to keep pushing the bar higher.
Cheers,
Jason
The product meets our needs, but the customer service experience was mixed. Jason was helpful but sometimes took about an hour to return my call.
Respuesta de ABPanelPC
Hey David,
Thanks for sharing your thoughts with us. I'm glad to hear that our product is meeting your needs - that's always our top priority.
However, I want to apologize for any delays in getting back to you. I strive to provide prompt and helpful support, and it seems I fell short in this case. I understand how frustrating it can be to wait for a response, and I appreciate your patience.
I'm committed to improving our customer service and ensuring that you receive the timely support you deserve. If there's anything else I can do to assist you or make your experience better, please don't hesitate to reach out.
Thanks again for your feedback and for choosing our products. We value your business and will work hard to exceed your expectations.
Best regards,
Jason
Happy with the purchase overall. The product works as advertised, providing the reliability we need in our operations.
Respuesta de ABPanelPC
Hey Jason,
That's fantastic to hear! I'm thrilled that our product is delivering the reliability your operations demand. That's exactly what we aim for with every piece of equipment we create.
Thanks for taking a moment to share your experience. It means a lot to know we're hitting the mark for you. If you ever need anything else, just say the word - we're always here to help.
Cheers,
Jason
ABPancelPC's panel PCs are the backbone of our control systems now. Durable, reliable, and user friendly. Bob provided recommendations that significantly improved our setup. This company has become our go-to for industrial Panel PC needs.
Respuesta de ABPanelPC
Hi Reggie,
I can't tell you how much it means to hear that our panel PCs have become such a crucial part of your control systems! It's incredibly rewarding to know that the durability, reliability, and user-friendliness of our products are making a real difference in your operations.
I'm also thrilled to hear that Bob was able to provide recommendations that significantly improved your setup. He's a wealth of knowledge, and we're lucky to have him on our team. I'll make sure to pass along your kind words - it'll make his day!
At ABPanelPC, we're passionate about providing top-notch industrial Panel PC solutions, and it's customers like you that keep us motivated to innovate and improve. Your satisfaction is our ultimate goal, and we're honored to be your go-to company for these needs.
If there's anything else we can ever do to support your success, please don't hesitate to reach out. We're always here to help!
Thanks again for your business and your trust in ABPanelPC.
All the best,
Jason
Simply put, ABPanelPC delivers. High-performance products and Bob's customer support is outstanding.
Respuesta de ABPanelPC
Hey Soeha,
Thanks for the awesome shout-out! I'm thrilled to hear that our products are delivering the high-performance results you need. And it's great to know that Bob's customer support is hitting the mark for you. He's a rockstar, and we're lucky to have him on our team.
Your satisfaction is our top priority, and we'll keep working hard to earn your business and trust. If there's anything else we can do to support your success, just say the word.
Thanks again for being a fantastic customer!
Cheers,
Jason
The delivery timeline could be better, took 5 days to receive the Panel PC. Product is solid, though, very heavy duty and durable.
Respuesta de ABPanelPC
Hi Temko,
Thanks for your honest feedback. I apologize for the longer than expected delivery time. We always strive to get our products to customers as quickly as possible, but sometimes unforeseen challenges can cause delays. We'll definitely take your experience to heart and work on improving our delivery process.
That being said, I'm glad to hear that the Panel PC itself is living up to your expectations! We pride ourselves on creating heavy-duty, durable equipment that can stand up to the toughest environments. It's great to know that the quality of our product is shining through for you.
If there's anything else we can do to improve your experience with ABPanelPC, please don't hesitate to reach out. We value your business and are committed to ensuring your satisfaction.
Best regards,
Jason
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