Absolutely useless! Don't bother with the Husband and wife cleaning teams, the wife runs around half cleaning everything to make up for the double hourly rate you are paying for each cleaner while t... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Absolutely useless! Don't bother with the Husband and wife cleaning teams, the wife runs around half cleaning everything to make up for the double hourly rate you are paying for each cleaner while t... Ver más
La empresa ha respondido
Absolute Domestics have been amazing in finding me a cleaner and I couldn’t imagine my life without Jade now! She is friendly, professional, hard working and thorough. It’s such a relief to find her a... Ver más
La empresa ha respondido
I wish we had found this company and Natalie who comes a lot earlier as the difference it has made to our lives is fabulous. We both have health problems and knowing our home is getting a thorough cle... Ver más
La empresa ha respondido
Have been using Absolute Domestics for 6 years now and can't rate them highly enough. Jordan our cleaner is fabulous, love coming home to a clean house and she's great with our menagerie of pets. Lo... Ver más
La empresa ha respondido
Absolute Domestics has been helping in Australian homes for over 30 years. We expertly match our clients with our police checked, trained, vetted cleaning contractors.
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 68% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
WOULD NOT RECOMMEND!
The cleaner failed to communicate an arrival time, which made planning difficult from the start. The service itself was rushed — I paid for a 3-hour clean, yet the job was finished in just 1 hour, and quality was not there.
Several areas were left incomplete, and there was no final walkthrough to review the work or address any concerns. Instead, the focus seemed to be solely on collecting payment.
To make matters worse, I now have to redo the cleaning myself after paying for a service that wasn’t properly delivered. Overall, a very disappointing experience and not a service I would use again.

Respuesta de Absolute Domestics
Kristina was fabulous
On time and used her initiative which I was super happy about

Respuesta de Absolute Domestics
I found Absolute Domestic on Instagram as it popped up as an ad.
I was looking for a cleaner to clean my place and i thought i would give them a try. Everything went well, booking went smoothly and the cleaner, Diane called and make arrangement.
Until she came to my house today. I dont know about you but to me, you are here to clean the house. Why would you be wearing your outside shoe and the the inside of the house? What is the reason for cleaning then if you clean the floor but you dirty it again with your shoe?
And she was very rude about it and just said "then i won't clean your house then!!"
Fine, she left. Then someone from Absolute Domestics called and try to understand why she left. I told the customer service what happened and the customer service lady said "why would she buy a pair of shoes just to clean your premises?"
What kind of comment is that? I am not asking her to buy. You can take off your shoes. You are a professional cleaner and i need to tell you how to do your job?
This is the worst domestic cleaner ever. No common sense at all, the cleaner and the customer service lady. And they have over 30 years of cleaning!!!!!
Go figure
I have a wonderful cleaner. She is punctual and does a wonderful job. I am happy with her work. She is very particular with her cleaning and enjoys her work.

Respuesta de Absolute Domestics
Have been using Absolute Domestics for 6 years now and can't rate them highly enough.
Jordan our cleaner is fabulous, love coming home to a clean house and she's great with our menagerie of pets.
Looking for fantastic reliable cleaners can't go past them

Respuesta de Absolute Domestics
Was very impressed with our new cleaner Kaysia. She went over and beyond our expectations. We used this company a few years ago as I thought I would be able to do it by myself but due to health issue I have reached out to the again. Very glad I have

Respuesta de Absolute Domestics
We had a wonderful experience with Ugyen and Sonam. They were professional, friendly, and incredibly thorough with their cleaning. Every detail was taken care of, and the space looked spotless and fresh when they finished.
They were also punctual, respectful of the home, and clearly take pride in their work. It’s rare to find cleaners who are both efficient and so attentive to detail.
Highly recommend Ugyen and Sonam to anyone looking for reliable, high quality cleans!

Respuesta de Absolute Domestics
I am extremely disappointed with the service from Absolute Domestics. The experience has been very unprofessional and frustrating.
For the past two months I have not had a regular cleaner, despite being assigned several different cleaners during that time. Many of them either leave the company shortly after being assigned or simply do not show up for the scheduled clean, with no explanation.
Communication from their customer service team is extremely poor. We always have to call them ourselves to ask for updates, as they rarely communicate proactively. Complaints do not seem to be taken seriously, and there is no sense of urgency in resolving the issue.
Another concern is security. Some cleaners have come to our house to inspect the property and discuss the job but never returned for the actual clean. Allowing strangers into your home who then disappear without any follow-up is very concerning.
After two months without a cleaner, the only response we received was a casual phone call informing us of the situation, with no immediate solution offered.
Overall, this service has caused more stress than convenience, and I cannot recommend them if you are looking for a reliable and professional cleaning service.

Respuesta de Absolute Domestics
There was some miscommunication until one hour in, the priority was to clean the bathrooms and kitchen for a deep clean in 3 hours but the at the standard this was being cleaned at was below average. Jennifer was amazing, Richard was merely invisible his work was awful. After complaining to Andy about this we ended up getting another clear, this also made the whole process very confusing as we booked cleaners through absolute domestic but were dealing with sparkly cleaning ? Anywho after much back and forth we came to the agreement that please take your time and do a deep clean even if it takes 5 hours, we’ll pay it we just want a good deep cleaning done, attached are photos left behind from the deep cleaning

Respuesta de Absolute Domestics
Xavier has been the best cleaner!
I have had a few. Absolute domestics has been really responsive to my needs.

Respuesta de Absolute Domestics
Gawranga, I’d highly recommend her . I am very happy with the results. She was very professional and helpful and very knowledgeable and experienced with cleaning. Looking forward to having Gawranga back in my house.

Respuesta de Absolute Domestics
I had a cleaner come to my house and barely cleaned, was dressed casually, and stole a designer handbag from me and the agency did nothing!
The next cleaners stole money from my emergency stash ($1k) but because I didn’t have a camera, I couldn’t have them arrested. The agency did nothing!
I found an independent cleaner on Google who has been amazing and actually cleans, so I would NOT recommend anyone that Absolute Domestics sends. They’re useless at cleaning and steal.
Totally wastage of money not provided full service would not recommend at all

Respuesta de Absolute Domestics
Easy booking process and we were matched with a great cleaner!
Our cleaner, Clare, was amazing. And the whole process at Absolute Domestics was so easy.
Nack was fantastic. The house has never looked better, and we can't wait to have her back!

Respuesta de Absolute Domestics
We have been very happy with the work that Jinnipa has been doing. The house looks amazing and would recommend her highly.

Respuesta de Absolute Domestics
Prasad truly did an amazing job with our home clean! He was very thorough, very polite, very efficient and paid attention to detail! He genuinely did such an amazing job and left our home looking absolutely spotless, my partner and I just wanted to not only praise your company for ensuring this is the standard but also praise Prasad for cleaning our home so amazingly! We truly appreciate it so much! We have booked in next fortnight with Prasad and will definitely be booking him for our regular fortnight home cleans!

Respuesta de Absolute Domestics
I have been using Absolute Domestics now for over a year and Yeika our cleaner is amazing. I don't even need to leave instructions she looks around and decides what she will clean each week. Very reliable, honest and friendly. If you want to get some time back Yeika is your lady.

Respuesta de Absolute Domestics
I was talking to a friend who recommended her own cleaner. Gabrielle (Gabby) works for Absolute Domestics and a fortnight later she was working for me! We are very happy. She's a no-fuss, too-easy kind of cleaner and I have I the past known "I don't do that!" sort of cleaners. So yes, you have to still be connected to a cleaner that is right for you. Lucky us!

Respuesta de Absolute Domestics
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.